I was incredibly grateful to win the Kikkoman National Scholarship for a summer exchange in Japan, but my experience was entirely ruined by an unsafe hosting environment and an appallingly unprofessional response from YFU Japan. Despite being promised full transportation coverage for school and YFU events, I was forced to pay out-of-pocket, faced severe boundary violations, and was ultimately gaslighted and blamed by YFU staff when I asked for help. I highly advise future exchange students to think twice before using this organization.
My host mother was also my YFU Area Representative (who has hosted for 5 years). Because she worked three jobs, her home environment was entirely unsuited for an exchange student:
- She operated an English school on the lower level of her home and came upstairs around 10:00 or 11:00 PM. She consistently turned on bright lights, made loud noises, and made phone calls right outside my room.
- She began calling out to me in the middle of the night and early morning to check if I was awake. When I asked her to stop so I could sleep, she raised her voice and became hostile.
-She repeatedly walked in on me while I was changing without warning. She also made inappropriate, highly uncomfortable comments about my weight, legs, and butt, and pressured me to eat foods I explicitly told her I disliked.
-I was told to help run her private English school and perform outdoor chores in 87-degree heat before she left for work.
The Kikkoman Scholarship explicitly stated that my transportation to school and YFU events would be fully covered. Instead, I faced severe financial distress due to YFU's mismanagement:
- My host mother dismissed my questions about transportation fees. I was forced to pay for daily travel out of pocket, completely depleting my funds. She even lied to YFU Japan saying she gave me money for transportation.
- YFU Japan refused to cover my travel to a mandatory Kikkoman event, forcing me to use the last of my money to attend.
- After the event, I completely ran out of money at the station. In front of other students, the Area Representative we were with explicitly motioned and told me to bypass/jump the ticket gate. She then forced me to sign a paper acknowledging a 3,000 yen loan to get home, despite me telling her I had no money left to repay it.
When I contacted YFU Japan to report these issues and request a host family switch, their response was completely unprofessional, defensive, and deeply harmful. In phone calls and emails, YFU Japan staff:
- Dismissed Sexual Harassment & Boundary Violations: When I told them that my host mother walked in on me changing and made comments about my body, she told me "it was fine" and that "walking in on you changing is okay."
- Normalized Extreme Sleep Deprivation: When I explained I was falling asleep at school from exhaustion, the coordinator dismissed it, saying it is "normal for Japanese kids to get less than 7 hours of sleep."
- Blamed me: Instead of investigating the Area Rep's lies, YFU Japan sent me an email turning the blame entirely on me.
Direct quotes from the email-
"I heard that at the Tachikawa station you left through the exit and entered by not using the ticket gate... We were all appalled by your unreasonable behavior." (Directly ignoring that their own Area Rep told me to do this).
"If you want to continue the program, the one needs to change is YOU not Host Mother."
"There is a saying 'When in Rome, do as the Romans do.'"
I tried doing everything in my power to be a respectful, flexible, and open-minded student. In return, YFU Japan protected a dishonest Area Representative, ignored clear safety and boundary violations, and actively gaslighted a student under their care. They are completely one-sided, unprofessional, and failed their basic duty to provide a safe exchange environment. I do not recommend.
Response from Youth For Understanding (YFU)
YFU does, indeed, provide 24/7 emergency support for our students and it is, in fact, one of the things we pride ourselves on. The key word here is “emergency”, and if the situation is discovered to not be a true emergency and the student is currently safe with their host family, the situation will be addressed the following business day.
There are some situations like the one in this review that requires our students to change homes, especially when both the host family and the student discover that it is no longer a good fit. Sometimes there are situations that cannot be resolved between the student and family through mediation and a move is made as soon as possible. We want our students and host families to have the best year they can, and sometimes a move is required for that goal to be achieved.
Background checks vary from country to country, but YFU offices across the globe follow background checks established by the local authorities. What we consider to be a background check here in the USA may be a bit different than what an official in Spain considers it to be. However, each family is interviewed in person prior to placement and each student is assigned a local volunteer to monitor and mentor them during their time on exchange.
As for the fees, we have done a lot of work these last few years to lower our tuition costs. Fees include domestic and international airfare, health insurance, 24/7 emergency support, orientations, finding a host family (that’s a good fit) and enrollment in school.