Youth For Understanding (YFU)

Program Reviews

Kara
2/5
No, I don't recommend this program

Poor Support from YFU Japan

I was incredibly grateful to win the Kikkoman National Scholarship for a summer exchange in Japan, but my experience was entirely ruined by an unsafe hosting environment and an appallingly unprofessional response from YFU Japan. Despite being promised full transportation coverage for school and YFU events, I was forced to pay out-of-pocket, faced severe boundary violations, and was ultimately gaslighted and blamed by YFU staff when I asked for help. I highly advise future exchange students to think twice before using this organization.

My host mother was also my YFU Area Representative (who has hosted for 5 years). Because she worked three jobs, her home environment was entirely unsuited for an exchange student:
- She operated an English school on the lower level of her home and came upstairs around 10:00 or 11:00 PM. She consistently turned on bright lights, made loud noises, and made phone calls right outside my room.

- She began calling out to me in the middle of the night and early morning to check if I was awake. When I asked her to stop so I could sleep, she raised her voice and became hostile.

-She repeatedly walked in on me while I was changing without warning. She also made inappropriate, highly uncomfortable comments about my weight, legs, and butt, and pressured me to eat foods I explicitly told her I disliked.

-I was told to help run her private English school and perform outdoor chores in 87-degree heat before she left for work.

The Kikkoman Scholarship explicitly stated that my transportation to school and YFU events would be fully covered. Instead, I faced severe financial distress due to YFU's mismanagement:

- My host mother dismissed my questions about transportation fees. I was forced to pay for daily travel out of pocket, completely depleting my funds. She even lied to YFU Japan saying she gave me money for transportation.

- YFU Japan refused to cover my travel to a mandatory Kikkoman event, forcing me to use the last of my money to attend.

- After the event, I completely ran out of money at the station. In front of other students, the Area Representative we were with explicitly motioned and told me to bypass/jump the ticket gate. She then forced me to sign a paper acknowledging a 3,000 yen loan to get home, despite me telling her I had no money left to repay it.

When I contacted YFU Japan to report these issues and request a host family switch, their response was completely unprofessional, defensive, and deeply harmful. In phone calls and emails, YFU Japan staff:

- Dismissed Sexual Harassment & Boundary Violations: When I told them that my host mother walked in on me changing and made comments about my body, she told me "it was fine" and that "walking in on you changing is okay."

- Normalized Extreme Sleep Deprivation: When I explained I was falling asleep at school from exhaustion, the coordinator dismissed it, saying it is "normal for Japanese kids to get less than 7 hours of sleep."

- Blamed me: Instead of investigating the Area Rep's lies, YFU Japan sent me an email turning the blame entirely on me.

Direct quotes from the email-

"I heard that at the Tachikawa station you left through the exit and entered by not using the ticket gate... We were all appalled by your unreasonable behavior." (Directly ignoring that their own Area Rep told me to do this).
"If you want to continue the program, the one needs to change is YOU not Host Mother."
"There is a saying 'When in Rome, do as the Romans do.'"

I tried doing everything in my power to be a respectful, flexible, and open-minded student. In return, YFU Japan protected a dishonest Area Representative, ignored clear safety and boundary violations, and actively gaslighted a student under their care. They are completely one-sided, unprofessional, and failed their basic duty to provide a safe exchange environment. I do not recommend.

What would you improve about this program?
Student Safety and Boundary Protection: YFU Japan must take student reports of privacy violations (such as host parents walking in on students changing) and inappropriate comments about a student's body seriously, rather than dismissing them as "fine" or "normal."Vetting of Host Families and Area Representatives: The organization needs a strict conflict-of-interest policy. An Area Representative should not be allowed to host a student if they work three jobs, are gone all day, and use the student for uncompensated labor at their private business.Financial Transparency and Support: Honor scholarship agreements. When a scholarship promises covered transportation, the student should not be forced to pay out-of-pocket until they run out of money.Staff Professionalism and Accountability: YFU staff must thoroughly investigate situations rather than automatically taking the host family's side. They should never gaslight students, tell them to "change" when facing mistreatment, or falsely accuse them of misconduct that their own staff directed them to do.
Pros
  • Get to see a different side of Japan
  • Met a lot of cool people from the US and at Japanese School
Cons
  • Unsafe housing and boundary violations
  • Financial mismanagement
  • Unprofessional and biased staff
Rachele
5/5
Yes, I recommend this program

Life Changing Experience - YFU is the best!

My child studied abroad in Sweden from the US (2018/2019). He not only returned with a more mature and expanded understanding of the world, but his personal social skills grew tremendously. I was worried a bit in the beginning with all the paper work and not getting placed until end of the summer. But, they made up for it with the extensive orientation and focus on the kids all forming a strong social network before they left and during their stay. The first few days of his arrival was also focused on establishing a social network with all the other study abroad students in the country, basically establishing their mini support group. The host family was amazing and I can't say enough good things about them. My son would also visit with the other students (from other countries) and learned just much about their cultures as well. He not only came back with a broader global perspective, but he also came back with a broader set of social skills. This was very helpful for his first year of college where he didn't know many people. What he learned and experienced was worth far more than the cost of the trip!

What was the most unfamiliar thing you ate?
My son tried the stinky fish, just to cross it off the list. I don't recall the real name. He also tried lots of other foods that he wouldn't try at home. He's also more worldly now with his appetite. Surprisingly, he also came back a fan of Salmiakki (black licorice) candy.
Plamena
1/5
No, I don't recommend this program

Don't go abroad with YFU

I spent a year with YFU in Spain. They are a total mess. They charge exorbitant amount of fees and then do not deliver on any of their promises. The host family's background check was sketchy - to put it mildly (according to YFU the host mom lying about her age and birth date was OK and "met the local background check requirements"). They failed to mediate when I had issues with the host family, failed to inform my parents about the issues, and then simply ordered me to pack my stuff within 48 hrs and move to a new city!

The only person I could contact was the local rep - despite their claims that they provide 24/7 support.

When I contacted my parents and they talked to YFU in Washington DC they not only did not help resolve the situation, did not apologize, but insisted they had done everything they were supposed to do.

Response from Youth For Understanding (YFU)

YFU does, indeed, provide 24/7 emergency support for our students and it is, in fact, one of the things we pride ourselves on. The key word here is “emergency”, and if the situation is discovered to not be a true emergency and the student is currently safe with their host family, the situation will be addressed the following business day.

There are some situations like the one in this review that requires our students to change homes, especially when both the host family and the student discover that it is no longer a good fit. Sometimes there are situations that cannot be resolved between the student and family through mediation and a move is made as soon as possible. We want our students and host families to have the best year they can, and sometimes a move is required for that goal to be achieved.

Background checks vary from country to country, but YFU offices across the globe follow background checks established by the local authorities. What we consider to be a background check here in the USA may be a bit different than what an official in Spain considers it to be. However, each family is interviewed in person prior to placement and each student is assigned a local volunteer to monitor and mentor them during their time on exchange.

As for the fees, we have done a lot of work these last few years to lower our tuition costs. Fees include domestic and international airfare, health insurance, 24/7 emergency support, orientations, finding a host family (that’s a good fit) and enrollment in school.

Marci
1/5
No, I don't recommend this program

Be careful!

The YFU Australia program is a mess! YFU USA offered none of the orientation that was promised before or after travel, and YFU Australia offered none of the orientation promised, nor any of the program support during the trip. The host family did not seem to have been background checked, and when it was clear that a move was in order, the program was not helpful or responsive. Rather than delivering on the promise to work together for a successful experience, they created a dangerous and damaging situation!

The only contact there was with YFU staff in Australia was with the local volunteer, and when the program could not provide a host family for the second leg of the trip, they refused to refund the money we had paid.
Mixed response: relieved to be home, and profoundly disappointed at the loss of a great opportunity.

What would you improve about this program?
YFU USA needs to partner with organizations that can deliver on the promises they are making.
Sarida
4/5
Yes, I recommend this program

exchange year

YFU program is super supportive program in my opinion. They took care of me very great and I was super fun that once I could have such a great opportunity to become a YFU exchange student in Wisconsin Dells, Wisconsin 🇺🇸. This program provides the home that located in the safety state which is very nice to me and of course my parents that we would not be worried about that at all year long. In every two or three months the program will have a student conference in Milwaukee so I can hang out with other people from all around the world (I mean we could get to know so many international people from around the world)

Leo
4/5
Yes, I recommend this program

once in a life time experience

I was very fortunate that I was given an opportunity to spend my exchange year and created lifelong friendships. Mostly due to all the supports from many of my friends, I really feel confident about announcing that my exchange year has been tremendously successful regardless of the difficulties and issues that I was confronted with. I cannot express how much this exchange year meant to me. All I can say is that It has definitely given me a new perspective about life itself. Realization of something that is difficult to notice unless u get out of your comfort zone and dive into whole another world. I, also, cannot describe how grateful I am to all my friends, teachers and host families who made this year so amazing and unforgettable. I couldn’t have chosen any other people to spend the best 9 months of my life. My exchange year wouldn’t have been the same without everyone I met.

What would you improve about this program?
make sure the host family can provide good enough environment to host students
Sarah
5/5
Yes, I recommend this program

Amazing but Difficult

I was a student who didn't know exactly what they were doing when I got there, and I didn't speak any of the language. I had problems with my host family because they didn't understand my cultural differences and rather than move me, they made my sit there with them despite the fact that they didn't want me there I was left there for a month, and blamed me for my families treatment of me. I finally moved and had a fantastic experience with another family in the way north. I learned alot of the language, I learned more about myself then I ever would have at home, and finally learned how to be happy. Now I have a second home, another family, and an amazing best friend from my time there, and my life will never be the same.

What would you improve about this program?
YFU Germany needs to step up and not blame there students for literally every problem they have.
Aishat
5/5
Yes, I recommend this program

A Fantastic Experience with YFU

As a 17 year old in the suburbs of the Midwest, studying abroad seemed such a faraway and untouchable concept. It seemed that only adolescents in movies and TV shows went on exchanges. It wasn’t until my junior year in high school that the topic of exchange was broached. My friends were looking into different study abroad programs for the summer. When I became more interested in going abroad, I had missed the deadline of the program all of my friends were applying to, so I went in search for another program. That is when I discovered the Youth for Understanding program. At first glance, the price tag for exchange seemed particularly steep and was admittedly discouraging, but upon closer inspection, I found numerous scholarships that I could apply for to cut the cost substantially.

The application process was very straightforward and the questions were thought provoking. As I moved on to the interview portion, I was ecstatic to find that it was more lax and non-pressuring than I was used to. This was foreign to me because many interviews that I’ve had before made sure that I knew it was a competition. Of course, in this circumstance, I was essentially competing with other students interested in going abroad, as well as the students hoping to receive a scholarship. However, my interview with a YFU volunteer was more of a conversation that gauged my possible success abroad.

Through the period between my acceptance and getting on the plane, YFU guided me and my family through the preparation. I enjoyed the sectional orientation held by volunteers to help students going abroad in my area. I had the opportunity to meet several students whom were traveling to the same country as I and I learned some great skills to be successful abroad.

I also participated in the pre-departure orientation in Berkeley, California at the University of California-Berkeley. Unfortunately, for my group, we rushed to learn for a day and a half instead of a 3-day orientation. During the orientation, we met fantastic volunteers who were in our places a year or even ten years ago. We learned about some aspects of the culture we were going into. We also learned tips and phrases that would show respect, kindness, and gratitude to our host families during our first few days abroad.

I can honestly say that YFU fit me with the best family that I could have been placed with. Your host family is there to care for you and provide for all of your basic needs. Your placement can make or break your experience. As an only child, I worried about how I would be able to connect with my host siblings. I worried if I would like my host family and if they would like me. During my exchange, I learned that my worries were irrational. From day one, they made sure that I knew that I was welcome in their home. My host parent even reminded me of my natural parents, which kept me from feeling too homesick.

So, why YFU? Personally, I describe my exchange as my true transition from childhood to adulthood. Abroad, I was more independent in the way that I made most of my own decisions. However, YFU always made sure that I always had resources to assist me. Exchange really makes you aware of how big the world truly is. I’ve learned so much about a culture different from my own. These experiences that I have had, thanks to the YFU program, are sure to stay with me throughout my lifetime.

Lauren
5/5
Yes, I recommend this program

A Once in a Life Time Experience

This trip truly changed my life. I got had experiences and met people that have truly helped shape me as a person. I have gained skills that I will take and use for the rest of my life. I can never show how grateful I am for the experiences YFU has given me. I got the opportunity to go to a school, join Kendo club, explore beautiful places, and meet tons of people. This experience truly widened my eyes to the beauty of different cultures.

What would you improve about this program?
Longer trips and more group exploration activities.
Mira
5/5
Yes, I recommend this program

Best Summer Of My Life

YFU honestly gave me the chance to have the best summer of my life!
I had just finished my 3rd year of Japanese study, so I felt it was time to actually test my skills and go to Japan. YFU’s 6-week summer program with a host family was perfect. I was a little wary about going away for so long, but after my return, I wished I could’ve stayed for a whole year.
I felt completely safe the entire time, not just because Japan is one of the safest countries in the world, but also because YFU prepared me well for my time abroad with orientations and information, as well as setting up support systems for me in Japan.
My host family was the best part of my experience by far. I am an only child, so having two older brothers was a brand new and wonderful experience. My mom made amazing food, my brothers and I got along so well, and my dad was always saying “本当の兄妹みたい!” (You really look like siblings!).
I lived in a tiny agricultural town in Yamanashi prefecture, not at all as glamorous as my hometown of Chicago! Despite that, I had a blast, and I never felt like I was jealous of people living in bigger cities or of those who were doing a lot of tourist-y sightseeing. I was in Japan to be truly immersed in the language and culture, and YFU gave me the perfect opportunity for that.
I also went to high school for 5 weeks out of 6, and this allowed me to make lifelong friends and learn the traditional Japanese arts of flower-arrangement (kado) and sword-fighting (kendo).
I wish I could live this summer of my life over and over again, and I’m so excited to go back!

What would you improve about this program?
I can't think of anything!