Of course i will recommend the sn mandarin school to my friend ,not only because after three months of mandarin course i improve so much my level, but also for the environment i found here.
I think program ,teacher and staff really enjoy my experience. I met nice person, available to support me from a teaching point of you, but especially from a human point. They enjoyed my break and lunchtime, help me with homework, and for every kind of personal information i needed. this let the course easier, I think has been so important stayed in a such friendly and lovely school. This aspect let me study and learn Chinese in a easier way.
What would you improve about this program?
I think the program and teachers are really professional. Anyway it should be better try to not change so many teachers along the course.
Response from SN Mandarin Chinese Language School
Thank you Hannah, but it's really sorry to have you feel still bad after we've been making different possible efforts and done all that was good for you.
The teaching dpt.'s feedback is your level was not the level you FEEL you were, and to help students to better reach the target, the teaching dpt. is always arranging students to a group of most proper level. Yes there was not a group of HSK5, because there was no student of HSK5 then. The school's regulation is that the class will open even if there is only one student of a different level and it happens sometimes. But your situation is not. Your target was HSK5, but you should start from where you were, to well master the necessary skills to reach your target, not start from where you want.
You said you waited for one week, yes, the refundment request has to be well reported and get approval which takes at least 1 week, and you were informed this from the beginning when your program consultant helped you write the refundment request. It could have been done very soon, but it's really sorry to see that you were not behaving like a real student who would always well discuss, respect the school regulation and find a reasonable solution, but like someone who just want to cheat for a student visa and get the refund money back, through really strange ways, cursing the staff, telling lies to different staff who want to help, confusing the staff and blaming them...
Luckily the school admin felt you might have something happen to your life that made you behave so strange and did not want to add more difficulties to your life by cancelling your student visa from the school and approved all the refund.
Wish you all the best and sorry again for the unhappy memory to both of you and the school. It did well remind the school of understanding the real intention of applicants from the beginning to avoid similar problems.