If you want to be an aupair in China, just avoid this agency for your security.
The experience to be an aupair was at first a nightmare... I was mistreated physically, and mentally by my first host family. When i informed the agency, they clearly said it was normal for them and they will not change anything. Let me pay everything by myself whereas i win only 2000rmb per month?
Hopefully some girls who was fired, succeeded to help me. I change my family but it was clearly not thanks to the agency.
They prefer defend horrible host family to get their money, and don't care about their aupair rights.
Whereas we are in a new country that we don't even know. We are very young some are only 18.
So many story about aupairs sleeping outside because the agency don't know how to settle a rematch, or just let them being kick out from their family.
Some aupairs just letting by themselves alone to go in an another city by train ? everything is in chinese, its really difficult for aupairs just arrived.
If you complain about something they will make a pressure on you and try to don't give you the stipend money, even if you finish your contract :)
.... So many stories i am not even able to tell everything just run away.
Response from Wanderlust Exchange
We are truly saddened to receive an overall score that reflects your dissatisfaction with our agency. While we strive to provide the best possible experience for both au pairs and host families, we acknowledge that not every situation is perfect, and our processes may have room for improvement.
We genuinely appreciate that you took the time to share how you felt during your time with the first host family, and we are equally glad to know that through our communication, you were able to bond well with your second host family. Your ability to find a better experience is something we are pleased about, even though the journey started off in a difficult way.
We welcome constructive feedback, and while the way it was presented feels disheartening, we respect your right to express your concerns. We always aim to learn and grow from the experiences shared by our au pairs, and your feedback will help us reassess and improve our processes to better support future participants.