• Zimbabwe
1 to 12 weeks

Program Details

Age Min.
Age Max
Year Round
Small Group (1-15)
Travel Type
Family Older Travelers Solo Women


Starting Price
Price Details
$75 United States Dollars per person per day including accommodation, meals, housekeeping and wifi.
Discounts for longer stays, or for couples or small groups.
Direct booking and communication with the Twala Trust - no agents
Discounts for longer stays, and for couples or small groups
Additional costs: Airport transfer $30 each way. Visa costs (paid direct to immigration by visitor) ranging between $35 and $55 for 30 days - renewal for longer stays are free of charge.

What's Included
Accommodation Equipment Meals Wifi
What's Not Included
Some Activities Airfare Domestic Airfare Airport Transfers SIM cards Travel Insurance Visa
Jan 20, 2022
Jul 16, 2021
26 travelers are looking at this program

About Program

This is a very personal and authentic volunteer experience for a maximum of 5 volunteers at one time, providing the opportunity to live and work in a genuine African animal sanctuary with our dedicated Twala team. Volunteers participate in every aspect of life at Twala, assisting with rescues and rehabilitation of a wide variety of animals, and providing a high standard of daily care for our wild and domestic resident animals. Our work includes wildlife rehabilitation, a unique and wonderfully uplifting kennel free dog rescue for elderly and disabled dogs, an exotic pet rescue and a longstanding and successful community outreach program providing lifetime support to rural dogs in low income households and providing animal welfare education and support to our community. The program is a genuine and rewarding experience for all animal lovers including vet students and vet nurses, who will find our mission to have happy and healthy animals in our Twala safe haven truly uplifting.

Video and Photos

Program Highlights

  • A wide variety of rescued animal species. A limited number of volunteers. A resident veterinary team. An ethical and positive approach to animal welfare and conservation. Direct booking and communication with the program

Program Reviews

10 Rating
based on 23 reviews
  • 9-10 rating 100%
  • 7-8 rating 0%
  • 5-6 rating 0%
  • 3-4 rating 0%
  • 1-2 rating 0%
  • Impact 10
  • Support 10
  • Fun 9.7
  • Value 9.7
  • Safety 10
Showing 1 - 8 of 23 reviews
Default avatar
Yes, I recommend this program

An Incredible Experience

I am 24 years old and wanted to travel to Africa on my own after finishing my Master's Degree. When I was looking for a volunteer program, the most important point for me was the welfare of the animals and to make sure that I don't go to a program that prefers the economic value over the animals. I found Twala and was immediately sure that this Place will be the right fit, and I wasn't disappointed!! At Twala you will be living in a Volunteer House in the middle of the Animal Sanctuary surrounded by the animals that you will be helping to care for.
There is a lot to do every day and it is a perfect balance of physical work and fun free time. You should be prepared that from the minute you wake up, you are surrounded by loving and very cuddle needing dogs, cats, and birds to the minute you go to bed. The gratitude that you get and the relationships that you build with the animals are truly remarkable.
Sarah and the entire Twala Team were super nice and welcoming. It was fun to get to know the culture better through the daily talks with everyone while working and caring for the animals. It was also very nice that Sarah organized many activities in the surrounding area, so I could experience the country and culture even more.
I stayed for 1 month and I can not wait to go back to Twala in the future.

17 people found this review helpful.
Default avatar
Yes, I recommend this program

Twala family

I simply love this place! The last time I was there was in April 2021, my 3rd time. Twala feels like a big family of animals and people and once you stay there you become part of it. There can max be 6 volunteers at a time which basically means you matter! There's a lot of different things you can do but the most important one is loving the animals 😊
I highly recommend following Twala on Facebook, the stories are wonderful, you'll get a good sense of the sanctuary and it'll leave you with a smile 😊

What is your advice to future travelers on this program?
Go! 😃 It'll be one of the best experiences you'll have!
19 people found this review helpful.
Default avatar
Yes, I recommend this program

A unique experience with a lasting impact: in today's crazy world, Twala is a place of love and hope

I first learned about Twala Trust on a documentary programme and the main message that came across was harmony. Animals of all shapes and sizes were living peacefully together and forming the most unexpected friendships. They were well cared for by the Twala staff and I was pleased to learn that Twala accepted volunteers regardless of having prior experience with animals or not. I had long wanted to work with animals in some capacity and Twala seemed like the perfect opportunity. From the moment I reached out to Twala to receive information on their volunteer programme, I knew I had come to the right place. Everyone I interacted with was welcoming and offered their assistance to make my visit as best as possible. As soon as I arrived, I felt at home. Twala staff have the kindest, most generous spirits. They provide much love and care to their resident animals and are just as loving and kind to the volunteers they welcome. You truly feel at home! Living at Twala among the animals is a unique experience. In the early morning hours, you are awakened by the sounds of donkeys, lions, peacocks, cockatoos, parrots, and others! I actually missed the morning wake up calls once I got home! Morning food prep is a great time to begin the day, chatting with the staff, enjoying coffee together and delivering breakfast to the residents. Another highlight of the day was the daily walks with the Waggley Tail Club - the beautiful dogs who have found a forever home at Twala. These dogs are amazing and have so much love to give. There is never a dull moment at Twala, whether it's Horace the vervet monkey up to his daily antics, or the group of cockatoos on the veranda chatting loudly, there is always something happening. My most memorable moments of my time at Twala are caring for the baby vervet monkeys Artie and Benson. Benson in particular had an immense impact on me and one I was not prepared for. Benson arrived a few days before I left, and I became his substitute mom for that time. He was found dehydrated and alone; it is not sure what happened to his mom. The poor guy was quite traumatised. He was not able to sleep alone in his cage, so he slept snuggled into my neck. I completely fell in love with Benson. I cared for him up to the last moment before I had to say goodbye to Twala. I know he is in good hands now and I wish the best monkey life for him. I am so very grateful to have been able to come to Twala. It gave me renewed hope in this crazy world where we are constantly being fed negative stories. It is so wonderful to see a group of people completely dedicated to caring for the local community and working to preserve wildlife. They are true heroes. I highly recommend volunteering at Twala. I am already making plans to return; Twala has won me over!

What was the most surprising thing you saw or did?
Volunteers have the possibility to go on day excursions. One day we went on a game drive at Thetford Private Game Park which has a rhino sanctuary. You see the rhinos at the end of the drive when it's their dinner time. We were lucky to have seen a new addition to the rhino family, a baby rhino only 8 days old. Amazing!
23 people found this review helpful.
Default avatar
Yes, I recommend this program

Amazing veterinary volunteer experience.

I had previously volunteered at Twala in 2014 and 2016, which sparked my interest in a career involved in animal care. I went on to train as a veterinary nurse with a degree at the Royal Veterinary College and qualified this year. I came back to Twala just after qualification to gain experience and utilise the skills I have learnt in an environment that needs them the most. Having just got home from 4 months at Twala, I can honestly say that I have had the most amazing experience in caring for and treating new species - not just dogs and cats, but also horses, donkeys, ostriches, duikers, tortoises, owls, servals, civets, monkeys and squirrels.

The community outreach programme for low-income families was one of my highlights. This involves feeding 400-600 dogs per week, sometimes it being their only meal, and seeing the happy faces on both dog and owner. As a veterinary volunteer, I would assist the resident veterinarian Vinay with vaccinating dogs against rabies and overseeing interesting cases. I also assisted the vets in surgery with sterilising these dogs; I gained so much surgical knowledge and experience. Being an integral part of this programme was highly rewarding.

At Twala, each and every volunteer is treated as part of the family. Twala trustee Sarah will take you in with open arms and make you really feel at home, and Twala manager Collin will look after you and provide lots of laughs. Volunteers live together in a house at the heart of the sanctuary and get involved with all aspects of working with the animals. It truly is a hands on experience in an extremely ethical way, with the animals interests and needs put first. It really is the definition of a sanctuary - a safe place for people and animals.

What was the most surprising thing you saw or did?
I nursed a dog with severe distemper on the sanctuary, and got her from the brink of deaths door to a healthy and happy dog. This is a disease I have been taught about, but have never seen, and I had to think outside of the box and use all my veterinary knowledge to be able to treat her. Seeing her being able to go back home to her family was one of my happiest moments.
20 people found this review helpful.
Default avatar
Yes, I recommend this program

Rewarding experience..

This is a hands-on experience giving the opportunity to interact with a variety of animals both wild and domestic.Those who have, or who are learning, vet skills, will find this program particularly rewarding but any dedicated animal lover will feel needed and useful in the day to day care of all the different Twala residents...Twala is also about community involvement and education ...You get the chance to participate in this and you can see the very real impact Twala makes on their local community with the chance to participate and meet the children and their pets to whom Twala makes such a difference..
Here you will learn about Zimbabwe and the unique challenges facing those who live there.. You will feel part of something much bigger than yourself ..You will feel like family....

If you did this all over again, what's one thing you would change?
I would take more games or crafts to interact more with the children ...
23 people found this review helpful.
Casper the cockatoo and me
Yes, I recommend this program

Experience of a Lifetime

I had been following Twala on Facebook for awhile and with my 50th birthday fast approaching I decided to take a chance and go volunteer. It was by far the best decision I have ever made.
Twala is magic. The people, the wildlife, the land are cared for in all ways, it's inspiring and fulfilling work, it's exhausting in the very best way.
I went because I love animals, I grew up with National Geographic magazines and have always been fascinated with African wildlife so this was a dream come true.
If you are interested in anything and want to lend a hand or your talents, they are more than happy for your help. If there are things that you're interested in but haven't experienced, they do their best to teach you. I'm not a vet student, and didn't think I could go to the vet surgery, I was mistaken. It was interesting and educational and I'm so appreciative that they took me and helped me learn new things.
As many others have mentioned in their reviews, I was not ready to come home. As much as I missed my kitties, I truly felt at home at Twala and felt like there was so much more I wanted to do there. Twala is my version of paradise and I will be going back as many times as possible. I have been home now about 3 weeks and I'm already planning my next trip.
If you are looking for something truly immersive and fulfilling, this is it.

What is your advice to future travelers on this program?
Be prepared for anything! Go with love in your heart, and be ready to receive so much love in return. Please ask what they are in need of and take donations. Things as simple as vaseline, E45 lotion for Mr. Chips, all natural baby wipes, and some herbal supplements (just ask when corresponding and planning you visit what they need). It's a small thing, but makes such a big difference.
23 people found this review helpful.
Yes, I recommend this program

An Animal Lover's Eden // A Place Where You Actually Help, a lot!

I have volunteered with five different organizations in Southern Africa over the course of three trips. Without a doubt, Twala is my favorite. I have visited twice and will continue to return!! I think part of what makes Twala special is that it’s this universe where all the staff treat the animals as their equals. At other places the animals will be symbols of the place’s identity, or a means to promoting conservation, an attraction. But at Twala they are living beings deserving of happiness and respect and that’s the end goal. What an eden! Full disclosure: you must love animals with all your heart. Compared to other programs, volunteers do more work at Twala, but it's way more fun work. We are not just there on vacation, we are actively contributing the animals' happiness and safety. We are constantly moving, petting, feeding, cleaning, petting again. By the end of the day I was exhausted but I was so caught up in taking care of the animals that I didn't realize how much work I had done! The staff are warm, welcoming, accepting, and they are your friends. The individual animals will capture your heart forever. I'm talking about you, Casper the Cockatoo!

What would you improve about this program?
I would not want to change a thing about Twala. Not a thing!
24 people found this review helpful.
Default avatar
Yes, I recommend this program

Incredible experience!

I had the most amazing experience at Twala. The work is hard but incredibly rewarding. Being surrounded by an array of beautiful animals each day was so much fun. It was also beautiful to witness the love and dedication of the Twala staff. They work tirelessly to ensure that every animal is well taken care of and loved. Wonderful company, great food, and great accommodations only added to an already incredible experience. Don’t be deterred by the current political climate, I felt 100% safe on Twala’s grounds. I was warmly greeted at the airport and well taken care of throughout my trip. I’m forever changed by these wonderful people and animals. I'm so grateful for the experience and can’t wait to return. Next time, I will stay much longer!

What would you improve about this program?
I wouldn't change a thing about my experience at Twala. I only hope to stay longer next time I visit.
25 people found this review helpful.

Questions & Answers

Hi Erika, we are in contact via email. We do day trips but you will not see all the Big 5. However we can assist you with arrangements. I will send you a further email.