- Study Abroad
- Volunteer Abroad
- Teach Abroad
- Intern Abroad
- High School
- Gap Year
Programs and Reviews
Maximo Nivel (Maximum Level)--The Intercultural Center of Latin America
Maximo Nivel is a family-owned, social enterprise founded in 2003. Our three intercultural centers are locally-based organizations focused on international education and cross-cultural experiences. Our programs include: Volunteer Abroad, International Internships, TEFL Certification, and Spanish Language Immersion in three countries -- Costa Rica, Guatemala, and Peru.
Our programs are internationally accredited and are recognized worldwide. Our success is based on our commitment to quality and the highest level of client service. We have an excellent, professional staff and great home-base facilities to ensure your overall experience with us is nothing short of excellent!
Maximo Nivel's Response to r.b.:
Hello Becca (Rebecca),
We really appreciate the overall rating of 9 and that you would recommend us. We think you're great too, and we are incredibly saddened that your last experience with us (your 3rd time) has left you feeling this way. We've all worked hard together and we've loved getting to know you. We hope you will come back as planned in 2014.
We do need to address some of your points because this is a public forum.
We feel a great deal of loyalty to all program participants, especially those--like you--who come back and do multiple programs. We have always prided ourselves on being a hardworking organization and one that is very focused on providing a great volunteer experience.
We work hard to have mutually beneficial relationships with our families and projects and the proof is they've continued working with us over the years--which means we bring positive impact. As you know, we have a monthly humanitarian budget that helps support our projects--construction, medical campaigns, orphanages, soup kitchens, English scholarships, etc. It is also important to point out that unlike most volunteer organizations we are locally-based--we purchase locally, we employ primarily local people (65% of staff), and we are active in the community.
Like any organization, we do have a business model, but that does not mean our 'number one priority is earning money for the business'. In fact, Maximo Nivel is one of the most affordable options for volunteering in Latin America.
Again, we hope you'll come back.
Best, - Kim, Paula, Sammi, Giovanna, and Ken
Submitted on 02/07/2014
Meet Julia Delafield- Director of Sales and Marketing
GO: Tell us a little about Maximo Nivel and your role at the company.
Julia: Maximo Nivel is a family-run business that was started by Giovanna and Ken Jones; Giovanna is from Peru and Ken is originally from the US. They were both studying languages in Cusco, Peru, and saw a need for programs with better client service, teachers and overall organization. They opened the first Maximo English school in 2003, and from there they grew to incorporate study abroad programs including Spanish language immersion, TEFL/TESOL certification and volunteer and internship programs. Over the past 10 years, Maximo Nivel has become a true Intercultural Center, bringing together locals and international students in a fun, educational environment.
I joined Maximo about two and a half years ago, and have loved being a part of the organization. I'm lucky enough to have a very multi-faceted role, heading up what we affectionately call the "Nucleo Team," which spans the three countries in which we work. I help with client service and setting up new programs for in-coming Spanish learners, volunteers and TEFLers by answering questions and arranging logistics. I also do a lot of outreach, and work with everyone interested in study abroad or volunteer work, from college professors and on-campus student groups, to high schools and youth programs. Finally, I also get to lend a hand is developing new program and project offerings, which is lots of fun!
GO: How did you get involved in the volunteer industry?
Julia: I have always been fascinated with the intersection between business and non-profits, and I truly believe that social enterprise is the key to making lasting social change. In my master's program in International Relations I focused on Fair Trade and other social enterprise systems, and it was there that I first ran into the idea of a humanitarian volunteer company, self-sustainable, but still truly focused on giving back to the local community. From there I was lucky enough to find Maximo Nivel in Costa Rica, exactly where I was hoping to settle down, and I knew that I had found a great match!
GO: What makes Maximo Nivel unique?
Julia: I think that Maximo Nivel is really unique in a lot of ways! We have fantastic teams in each country that seem to have boundless energy and enthusiasm to share with all of our visitors. They are all avid travellers and have lived the difference that these sorts of programs can make in your life, and they are eager to foster those same life-changing transformations in others. We're the only organization that I know of that has medical doctors and construction foremen as part of our staff, not just relationships outside of the organization. Maximo has real talent on the team to make sure we're doing things right!
The scope of Maximo Nivel is also really unique. As I mentioned earlier, we're a true intercultural center and have people from all over the world with us every day, representing lots of different places and cultures. It really feels like a melting pot, and the environment for learning and cultural understanding that creates is incredible and really unique. Some people are with us because they dream of teaching English, others because they want Spanish as a tool to travel, others are studying English to improve their careers, and still others are here to give back to local communities through the volunteer programs... It just means that there are a lot of really incredible people working together at Maximo on any given day.
GO: How do you ensure your programs are sustainable and mutually beneficial for you, the community, and the volunteers?
Julia: The sustainability of our programs is really important to us! As you say, programs really need to be mutually beneficial so that not just the volunteer, but the larger community gains from the experience. First of all, Maximo Nivel is a local organization in each of the countries where we work, so we're one of the important small businesses that drives the local economy. We hire local staff, purchase supplies from local companies, and work with hundreds of host families to bring additional income into their households. We also establish and maintain long-lasting, sustainable relationships with the projects we work with. In some cases, the mutual benefit seems obvious, for instance when volunteers work in under-staffed local orphanages with kids that really need the care and affection. In other cases we work a bit harder to make sure that we're really helping. For example, we design our construction programs to address the needs of project sites and the local communities, and we also have a monthly humanitarian budget that lets us address specific donation requests from projects and participate in larger level education and food programs.
GO: What does the future hold for Maximo Nivel?
Julia: We're constantly working to expand our programs to meet the needs of everyone who wants to study, work and travel with us. 2013 is shaping up to be a big year. We're launching a Gap Year program for people taking a year off, and we're adding a variety of study abroad programs that target specific skill-building and certification options. For example, program participants can combine Spanish or volunteering with things like yoga, SCUBA or a seminar on how to create your own social enterprise. The future's looking bright!