I have volunteered with All Hands previously and had great experiences but I have to say that this was the best staff so far. The staff are personable, helpful, knowledgeable, and overall great people. I miss them so much!
During my time in Louisiana I felt that I helped out, contributed, and learned new skills, but also met amazing people. Only if you are an amazing person who wants to volunteer for the right reasons (because I am feeling very protective of this organization and of these people) run, don’t walk, and pull your voluntrigger.
If you did this all over again, what's one thing you would change?
I would have planned to stay longer. I wish I was still there honestly.
Response from All Hands and Hearts
Thank you for sharing this feedback. I'm pleased you had the opportunity to connect with like minded people and have a real impact during your time as a volunteer on our Hurricane Ian Relief program. We are very sorry to hear that your volunteer experience was impacted due to the issues you've raised.
The safety and wellbeing of volunteers is our top priority. Volunteers should receive a thorough explanation around how to complete tasks and have supervision from experienced Site Supervisors and Team Leaders throughout their time in the field. We will review the safety training schedule on this program to determine whether this was an isolated incident to ensure our high standards continue to be met.
If you have any additional feedback around where you think more training and guidance is needed or where improvements can be made, we welcome you to reach out to Rich Evans, our Director of Health, Safety & Security at rich.e@allhandsandhearts.org.
As you've noted, we pride ourselves on creating a safe and inclusive environment on all of our disaster relief programs. Under no circumstance should any volunteer, staff or community member experience harassment or discrimination of any kind. If you are comfortable and would like to discuss these incidents further and in confidence, we encourage you to contact our Director of People and Development, Claudia Thomas at claudia.t@allhandsandhearts.org.