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LoPair Culture Exchange

Why choose LoPair Culture Exchange?

LoPair Culture Exchange, founded in 2011, LoPair is dedicated to promoting mutual understanding and intercultural learning using its core program Au Pair China. We connect host families throughout China to a diverse pool of au pairs coming from different countries worldwide. LoPair exposes Chinese host families to a variety of customs, cultures, and languages, while introducing au pairs to the millenary history and tradition of China. We are the leading receiving au pair agency in China. LoPair is a professional and fast-growing company located in the beautiful city of Hangzhou. Our program is focused on our core values:

- Learn: Mandarin classes, Chinese culture, arrival orientation and training camp;
- Care: Our mentors, local coordinators and staff are there for consultation and support;
- Explore: Live in one of the most important and vibrant metropolitan areas: Beijing, Shanghai, or Hangzhou.

Website
www.lopair.com
Founded
2011

Reviews

Default avatar
Gianluca
5/5
Yes, I recommend this program

Nice experience

During the summer of the year 2023 I took part of this program and spent 3 months in Beijing China with an amazing family who took me in their house and treated as their own. I really enjoyed my time there and had great adventures and experiences. I had to take care of the younger brother who was 11 years old, and luckily we clicked with each other. I recommend this experience to everyone who wants to do an aupair and to whom wants to discover Chinese traditions and culture. Only suggestion I can give is to study before Chinese because starting from scratch would be very difficult, for me it still was even though I studied Chinese at university for 3 years. Overall a very good experience!

Pros
  • Meeting new people
  • Trying new food
  • Living abroad
Cons
  • Communication can be difficult
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Camila Bianca
5/5
Yes, I recommend this program

Au pairing in China, the best decision I have made.

I was an au pair in the USA for 2 years and I loved the experience so I decided to try it again in a different country, China was one of my options since I had always been interested in its culture and language so when I found Lopair I knew China was the right choice.
I arrived to Hangzhou and met my host family for the first time (without taking into account the online interviews ,ofc.), they picked me up at the airport and took me to my new home.
Lopair found a great family for me, they are funny and caring and made me feel part of their family as soon as I arrived, throughout my time with them I have met 奶奶, 外婆 and the rest of the family, having dinner with their relatives and friends is great because I can practice Chinese (my host family can speak English so we use English everyday) .
They have become part of my family now and I am so happy to have them!
My host kid is so smart, he challenges himself everyday so his English has improved a lot, I always ask him things about China and what Chinese kids do for fun, etc. He is always willing to help me clear my doubts.
Lopair has been with me since day one and I am thankful for that.

Hope this was helpful and that everyone interested in China just come because they won't regret it!

Thanks Lopair!

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Brenda
5/5
Yes, I recommend this program

Out of my expection! Wonderful Experience even during the COVID-19

Honestly, I didn't expect much before I actually arrive in China. I do intersted in Chinese culture and I plan to join because I really want to experience the difference. However, I met a wonderful family, and Lopair really good at helping and supporting me during the time when COVID-19 breakout in China.

I was very worried and even panic when it started, the situation was pretty overwhelming. My host Mom was really nice to me and I also think of leaving the program earlier. When I asking questions and options how to leave, Lopair shows their great support and I also understand it's hard to get the flight during the time, I received a very clear explanation on the available options. But leaving my wonderful host family, I will feel so aweful and regreted. I got a lot helps and support from my host family and lopair, I don't feel good by leaving them at this hard time. So, I decided to stay after all.

And I'm glad that I stayed, becuase once the pandemic situation was under controled, my host family is able to take me out and we have short-trip to visit their hometown in Huzhou, a really wonderful place to visit, we climbed up the top of the mountain, visited some historical sites, learning history and ancient stories……

I thought my trip to China will be end up really bad when the COVID19 started, but it's not~ Totally out of my expectation~ I appreciate a lot and it's soooo nice to met my host family. I do suggest people who would like to join this progarm will need to prepared for being a teacher since Chinese family wants you to teach the kids to learn English.

The teaching sometime may needs you to generate some creative ideas to teach. You may also be prepared that you will need to learn Mandarin in China, Lopair offers Mandarin class and I'm able to catch up my poor Chinese, which now become one of the biggest gain during the program.

What was the most nerve-racking moment and how did you overcome it?
when the epidemic started, it really gives me a hard time to make decision on staying or leaving. I overcome it all thanks to my host family and lopair's help.
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Melissa
3/5
No, I don't recommend this program

Don't go

Luckily I had the support of my agency at home who also rebooked my flight so I could get home earlier when the virus in Beijing spread and contacted me and other german aupairs very quickly.

Others didn't get any help from Lopair, and tried to charge big amounts of money which no aupair can afford!

I won't explain in detail what problems other aupairs had.Another comment explains it well enough. Things went pretty bad for many of us, especially when the virus broke out.We were basicially left with no support.

Communication problems also occured on many occasions. Just be aware they will usually side with the host family and care for their problems first.After all they pay a lot of money.

China is a nice place to visit.I enjoyed being there and made some great memories.Try another company or program. You might be left with no proper care and have to pay too much money when things get bad since Lopair is only interested in making as much money as possible and not taking care.Have a nice day.

Response from LoPair Culture Exchange

Hi, Melissa,

Thank you for your valuable comments.

We truly value your feedback for this program as it could help us to improve our program in the future and we are very sorry to hear that you had very bad experience regarding the flight arrangement, especially during the very difficult time with pandemic situation.We also get shock by the sudden outbreak and of course we still try our best to help out. I apology if we miss anything or we didn't give a clear instruction during the time when everyone needs help.

If you still have time to help us revisit your case, you are more than welcome to drop me a line at my email address justine.wang@lopair.com. I would like to sort out a few details with you together since I was on my maternity leave during your coronavirus outbreak time, and to see if there's anything we could do to make you feel a bit more relieved.

My sincere apology for the very bad experience!

Best regards,
Justine Wang
Program Manager

Default avatar
Hannah
4/5
Yes, I recommend this program

6 Months in Hangzhou

I embarked on this six-month placement in China with the aim of having a relatively 'productive' gap year, improving my Chinese language skills and forging connections which might prove useful in the future.

With regard to these aims, the experience was very valuable. My Chinese came on in leaps and bounds thanks to a mostly Chinese-speaking home environment and the best Chinese teaching I've ever received. I also had a really good relationship with my host family (with one caveat that will be outlined below), and will be sure to stay in contact with them for a long time to come. Despite the bulk of my placement overlapping with restrictions due to the pandemic, I was able to see lots of China, taste lots of its food and overall have many unique experiences. Highlights include cupping therapy (definitely an acquired taste!), tongue-numbing Sichuan hotpot and the spectacular scenery of Guilin.

If not for the virus situation, that would definitely be my last word on the programme. However, the fact that our host children weren't attending school meant that myself and most other au pairs were working double the hours stated in our contracts, and I felt that the agency could have stressed more to the families that this was unfair. However, I'm sure that Lopair would have happily facilitated a change of family had I requested one, and the fact that I didn't reflects just how well I got on with my family in all other respects.The fact that I stayed in China, far from family in the middle of a pandemic and working longer hours than anticipated also attests to how great the programme was for my Chinese. I was willing to make some sacrifices in order to reap the benefits of a truly amazing environment for language-learning.

Another nice bonus was making some life-long friendships while out there. I would definitely recommend the programme, though obviously it depends what your goals are at the outset.

What was the most nerve-racking moment and how did you overcome it?
Visiting one of my host parents' home towns, which really humbled me in terms of my Chinese skills but made me more determined than ever to keep working on it. Definitely not a model solution but ended up eating my way through the weekend.

Programs

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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Why did you choose this program?

I choose to be an Au Pair in China with Lopair for many reasons. First, I wanted to go to China to discover this country and learn to speak Chinese, but because I'm only 18 and I haven't started studying yet, I could come as an exchange student, neither could I come to work because I don't have any qualification, and volunteering is about nonexistent in China. So being an Au Pair was the best way for me to come.

What did your program provider (or university) assist you with, and what did you have to organize on your own?

Lopair helped me a lot to get the visa. It is also they who take care of the plane ticket and the assurance. They put me in contact with the families in order for me to choose with which one I was going to live in.

It was very nice to have an organization that takes care of everything. I basically just have to pack my things and go. But before that, there is a selection where we need to provide many files and show a lot of motivation.

What is one piece of advice you'd give to someone going on your program?

If you are interested to be an Au Pair in China, here some advice for you: think about what you expect from this experience and, once you're there, do everything to accomplish it.

I saw a lot of other Au Pair here who, after one month, got bored, don't speak Chinese, and just waited for the program to be over. Don't be like this: this program is a great opportunity but you have to take the better from it.

What does an average day/week look like as a participant of this program?

It depends a lot of your host family, and better to speak with them about that before to arrive in order to have a clear idea of what going to be your schedule.

Generally, an Au Pair weekday looks like this: put the kid at school at 7:30 am, then free time while the kids are at school till 4:00 pm (pick up the kids). Then supervise the kids' homework or give them English / foreign language teaching.

Some days, kids have extracurricular activities. Some day the Au Pair can be asked to work till 9-10 pm.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

Before I arrived, I was really worried about making friends of my age in China. When I arrived, I couldn't find any young people around me, so I decided to go to a university campus and there I met a lot of wonderful people who were going to become my friends.

I spent all my free time at this university, join many clubs and enjoy a lot the normal life of a Chinese student.

What did this experience bring you?

I think that to be an Au Pair in China was a great opportunity for me. I really get another vision of the world thanks to the family life and my friends there. I can also now speak fluently in Chinese (not thanks to the classes but because I was speaking Chinese every day with my friends who were a lot of patient with me).

I will come back to China to see my friends and I hope to see them come to France too. Those friendships are the best thing I get from my experience.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Manuel Liu

Job Title
Local Coordinator
Manuel is currently working in Beijing as a Local Coordinator. He has studied in America for one year and therefore fully understands the cultural differences a foreign student encounters when they come to a country they have never been to before. He is always willing to talk and help the students as much as he can.
Manuel

What is your favorite travel memory?

Back in 2017, my mom and I visited the host family that I lived with while I was a student in America. It was during the Christmas season, and you could see Christmas decorations everywhere. My host family entertained us and showed us around. We had a big meal on Christmas Eve.

It was an unforgettable memory.

How have you changed/grown since working for your current company?

I have grown a lot since working for this company. You can really learn from all the au pairs and their host families, their cultures and values. Most importantly, I have learned to resolve complex situations.

Whenever problems are solved, everyone is relieved. I could feel that my work is valuable and meaningful.

What is the best story you've heard from a return student?

One of the best stories I’ve heard from my students would be when a host family in China visited her last year. She was their previous au pair and had a great time living with them in China. When they visited her, her family prepared a grand welcome party and did a fireworks display for them!

(P.S. The fireworks were made in China, hah).

If you could go on any program that your company offers, which one would you choose and why?

It is so hard to choose because every program is well-designed and attractive. If I have to choose one, I think I want to be an au pair in a European country, probably in Germany. I've never been to Germany before and I think it would be very different than an English-speaking country like America. And also learning a new language is so much fun!

What makes your company unique? When were you especially proud of your team?

We are a professional company with experienced staff, which has served so many au pairs before. For example, there was a student who had a visa problem; she almost gave up coming to China, but after we checked her materials and talked to the Chinese Embassy, she got her visa eventually.

I am so proud of my team!

What do you believe to be the biggest factor in being a successful company?

I believe the biggest factor would be always thinking of the customer. We are a professional service provider, which requires a rich experienced team, and a supportive pastoral system to be there when you need help. Our team is undefeated and creative. If you choose our company, you choose professionalism.