My name is Rachele and I’m a 19-year-old girl from northeast Italy. After graduating from Highschool I was stilln’t sure what to study in university, and since I had studied Chinese for five years, I decided that nothing would be better than going to China for some time. I thought that by being an Au Pair I would have gotten a much better chance to experience China as a local, and see its culture “from within”, and let me tell you, I was not disappointed!
Thanks to my Italian agency, I had the chance to meet the LoPair staff, who helped me throughout my six-month stay in Hangzhou. From the matching process to helping me solve everyday issues like registering for AliPay and other apps, they were always ready to help me out. And how can I forget the monthly cultural activities they organized for us: lots of local food, tea, and arts and crafts!
Being in a country so different and far away from my home can sometimes be a challenge, but I can say that China is a very welcoming place, where its beauty and history can be felt every day, no matter which city or which time of the year.
The six months I spent in Hangzhou helped me grow up and learn more about myself and the world around me, and I was able to create everlasting memories with all the beautiful people I met there, my host family, my friends, the LoPair staff, and my Chinese teacher.
Even though I will soon start studying design in Venice, I don’t want to leave China behind, and I look forward to going back and meeting up with everyone once more!
Thank you, LoPair, for this amazing experience! <3
Response from LoPair Culture Exchange
Hi, Melissa,
Thank you for your valuable comments.
We truly value your feedback for this program as it could help us to improve our program in the future and we are very sorry to hear that you had very bad experience regarding the flight arrangement, especially during the very difficult time with pandemic situation.We also get shock by the sudden outbreak and of course we still try our best to help out. I apology if we miss anything or we didn't give a clear instruction during the time when everyone needs help.
If you still have time to help us revisit your case, you are more than welcome to drop me a line at my email address justine.wang@lopair.com. I would like to sort out a few details with you together since I was on my maternity leave during your coronavirus outbreak time, and to see if there's anything we could do to make you feel a bit more relieved.
My sincere apology for the very bad experience!
Best regards,
Justine Wang
Program Manager