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LoPair Education

COVID-19 Program Updates

Due to global health & safety concerns and travel restrictions related to the coronavirus, LoPair Education has decided to pause some of their upcoming programs temporarily and may be offering flexible booking options as well. Learn more about COVID-19 updates to stay tuned regarding program information.

About

LoPair, based in Hangzhou, is proud to be the 1st Chinese au pair company that wins the Au Pair of the Year Winner Award at 2017 annual campaign run by International Au Pair Association. We place au pairs from worldwide with host families in 10+ major Chinese cities.

LoPair aims to create extraordinary experiences for au pairs. Our unique services include a 3-day group arrival orientation in Hangzhou, reinforced educational settings such as the weekly mandarin classes, monthly cultural courses as well as Local Coordinator activities. We support our au pairs thru our Local Coordinator, LoPair Mentor and Education Advisor projects, through which au pairs receive individual attention and care throughout the entire program duration.

2017 IAPA Au Pair of the Year Award Winner | 2019 LoPair Scholarship is calling you!

The LoPair Scholarship Fund exists to help high quality applicants fulfill their dreams of living in China by providing reduced program costs. Don't miss your chance; apply now!
Website
www.lopair.com
Founded
2011
Headquarters

Room 609, Yinzun Building, Zunbao Mansion No.89 Chengxing Road Hangzhou, China 310020
Hangzhou Shi
Zhejiang Sheng, 310016
China

Reviews

Default avatar
Hannah
8/10
Yes, I recommend this program

I embarked on this six-month placement in China with the aim of having a relatively 'productive' gap year, improving my Chinese language skills and forging connections which might prove useful in the future.

With regard to these aims, the experience was very valuable. My Chinese came on in leaps and bounds thanks to a mostly Chinese-speaking home environment and the best Chinese teaching I've ever received. I also had a really good relationship with my host family (with one caveat that will be outlined below), and will be sure to stay in contact with them for a long time to come. Despite the bulk of my placement overlapping with restrictions due to the pandemic, I was able to see lots of China, taste lots of its food and overall have many unique experiences. Highlights include cupping therapy (definitely an acquired taste!), tongue-numbing Sichuan hotpot and the spectacular scenery of Guilin.

If not for the virus situation, that would definitely be my last word on the programme. However, the fact that our host children weren't attending school meant that myself and most other au pairs were working double the hours stated in our contracts, and I felt that the agency could have stressed more to the families that this was unfair. However, I'm sure that Lopair would have happily facilitated a change of family had I requested one, and the fact that I didn't reflects just how well I got on with my family in all other respects.The fact that I stayed in China, far from family in the middle of a pandemic and working longer hours than anticipated also attests to how great the programme was for my Chinese. I was willing to make some sacrifices in order to reap the benefits of a truly amazing environment for language-learning.

Another nice bonus was making some life-long friendships while out there. I would definitely recommend the programme, though obviously it depends what your goals are at the outset.

What was the most nerve-racking moment and how did you overcome it?
Visiting one of my host parents' home towns, which really humbled me in terms of my Chinese skills but made me more determined than ever to keep working on it. Definitely not a model solution but ended up eating my way through the weekend.
Default avatar
Lorena
10/10
Yes, I recommend this program

When I arrived in China I was really happy but worried. How will the first days going?

But actually it was good. More than good. The other Aupairs (the german ones mostly) are my friends until now. Everyone was so nice and we had the greatest days at the orientation at Lopair.

The people from Lopair are so great. I love them all. Maybe someday I want to work for this kind of company. It seems great to me.
After we all went to our Host families I finally realize I was the only Aupair in Hangzhou. It was hard to know the other Aupairs who already where in Hangzhou for months because they’re already built groups and it’s difficult to fit in and get into it.

So my first weeks I’ve stayed with my family. Aiden and Alayne are my siblings. We’re not siblings by blood but I feel the connection between us. I love them. Really. My host parents are the most lovable parents that you can get. I‘m really lucky that I found a place that I can call home. I can’t never thank them enough to be such a kind and loving family.
I never had problems with my family, I heard from some of the other Aupairs that they changed families but I‘m really thankful that I‘ve been here.

The most I‘m thankful for is Yvonne and Jane. This two girls made me feel happy and helped me alot these days.

What would you improve about this program?
More interaction between all the Aupairs and the Lopair stuff.
Default avatar
gregor
1/10
No, I don't recommend this program

It started of well but after the first month me and almost every single other aupair had severe communication problems as they never did anything but send a WeChat message to the families if anything occurred always in their defence as the family pays 20,000¥ per month (£2000) and we only get paid 1,500¥ (£150) per month so if you sign up you are completely expendable to them.

I won't mention any of the other aupairs problems but in my situation my host family decided to move to a different part of China due to an ill family member endgame me 12 hours notice for me to decide if I wanted to come or not. If I left Lopair told me I wouldn't receive my language classes so I decided to switch families. When I told Lopair my decision they took a while to respond but they told didn't have a family for me and that I would have to wait for a new one.

What they failed to mention in their website is that they provide no accommodation or aid while I'm waiting for a new family. THEY LEFT ME HOMELESS IN BEIJING FOR OVER A WEEK! Due to our extremely low pay rate I had no money for an airbnb but I luckily met some people who said I could sleep in their apartment for a few nights. if that hadn't happened then I would've been sleeping on the streets.

If that wasn't enough they also charged me 300¥ because I left 3/4 through the month so I didn't complete that month of work which took away all of the money I had for food.

And of course THE WORST PART. I left at the and of January while the Corona virus was really bad. Because of this reason my host family didn't want to continue having me teach the children incase I gave them the virus so I contacted Lopair to get a new family, they said that they weren't accepting new families because of the virus and told me I HAD to fly home. I understood that so I asked when my flight left and they said that they wouldn't book my flight unless I paid them 3000¥ because they weren't accepting flights PLUS a number of different charges which weren't listed in our contract!!!

They did this to almost every single aupair and since it was 2 months of our salary none of us could afford it! A lot of my German friends got evacuated by their government and because the charges amounted to thousands of Yuan I begged my parents to buy me a flight home and I could pay them back for it when I start work again at home. Some of my friends from South America were stranded in China after I left trying to scrape together the money to get home.

This company does not provide any support to aupairs whatsoever and will only try to extort you for even more money. I would encourage you to look at other companies as a lot of them take excellent care of you but don't go with LoPair for your own safety, thank you

Response from LoPair Education

Dear Gregor,

Thank you for your valuable comments regarding to LoPair Au Pair China Program.

We truly value your feedback for this program as it could help us to improve our program in the future and we are very sorry to hear that you had very bad experience in China, especially at this very difficult time during the pandemic.

If you still have time to help us revisit your case, you are more than welcome to drop me a line at my email address justine.wang@lopair.com. I would like to sort out a few details with you together since I was on my maternity leave during your coronavirus outbreak time, and to see if there's anything we could do to make you feel a bit more relieved.

My sincere apology for the very bad experience!

Best regards,
Justine Wang
Program Wang

Default avatar
MANJARI
8/10
Yes, I recommend this program

My expirience has been great as an au pair in China . It has thought me a lot and made me grow as a person.
the culture and everything is so different. The people and the manners too. You can deffenetly learn a lot.
To my surprise after six months in China, I dont want to go home yet.
If you are thinking about being an au pair in your gap year, I would say China is a different and exiting opportunity to choose. Besides the long, old culture you will also gain knowledge into the Chinese language.

What was the most unfamiliar thing you ate?
The food that I had to take up a lot of courage to try was definetly chicken feet
Default avatar
Andreea
10/10
Yes, I recommend this program

My experience as an au pair in Shanghai was awesome! I'm about to complete my 6 months program and I will extend for 4 more. My host family is the best I could've wish for. They helped me settle in and they made me part of the family! I have a great relationship with my host kids and we always do something fun together.
The mandarin classes were really cool with an awesome teacher. I came here that I didn't know anything of the language and I have improved a lot through hard work.
Lo pair staff is also very friendly and they always answered all my questions very quickly.
I would totally recommend this experience, it's a great opportunity to explore a country and a culture that's so different from what we are used to and it allows you to grow a lot as a person.

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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Marion Siciliano

French, 18 years old, takes a gap year to China after finish high school and before to start engineering study.

Why did you choose this program?

I choose to be an Au Pair in China with Lopair for many reasons. First, I wanted to go to China to discover this country and learn to speak Chinese, but because I'm only 18 and I haven't started studying yet, I could come as an exchange student, neither could I come to work because I don't have any qualification, and volunteering is about nonexistent in China. So being an Au Pair was the best way for me to come.

What did your program provider (or university) assist you with, and what did you have to organize on your own?

Lopair helped me a lot to get the visa. It is also they who take care of the plane ticket and the assurance. They put me in contact with the families in order for me to choose with which one I was going to live in.

It was very nice to have an organization that takes care of everything. I basically just have to pack my things and go. But before that, there is a selection where we need to provide many files and show a lot of motivation.

What is one piece of advice you'd give to someone going on your program?

If you are interested to be an Au Pair in China, here some advice for you: think about what you expect from this experience and, once you're there, do everything to accomplish it.

I saw a lot of other Au Pair here who, after one month, got bored, don't speak Chinese, and just waited for the program to be over. Don't be like this: this program is a great opportunity but you have to take the better from it.

What does an average day/week look like as a participant of this program?

It depends a lot of your host family, and better to speak with them about that before to arrive in order to have a clear idea of what going to be your schedule.

Generally, an Au Pair weekday looks like this: put the kid at school at 7:30 am, then free time while the kids are at school till 4:00 pm (pick up the kids). Then supervise the kids' homework or give them English / foreign language teaching.

Some days, kids have extracurricular activities. Some day the Au Pair can be asked to work till 9-10 pm.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

Before I arrived, I was really worried about making friends of my age in China. When I arrived, I couldn't find any young people around me, so I decided to go to a university campus and there I met a lot of wonderful people who were going to become my friends.

I spent all my free time at this university, join many clubs and enjoy a lot the normal life of a Chinese student.

What did this experience bring you?

I think that to be an Au Pair in China was a great opportunity for me. I really get another vision of the world thanks to the family life and my friends there. I can also now speak fluently in Chinese (not thanks to the classes but because I was speaking Chinese every day with my friends who were a lot of patient with me).

I will come back to China to see my friends and I hope to see them come to France too. Those friendships are the best thing I get from my experience.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Manuel Liu

Job Title
Local Coordinator
Manuel is currently working in Beijing as a Local Coordinator. He has studied in America for one year and therefore fully understands the cultural differences a foreign student encounters when they come to a country they have never been to before. He is always willing to talk and help the students as much as he can.

What is your favorite travel memory?

Back in 2017, my mom and I visited the host family that I lived with while I was a student in America. It was during the Christmas season, and you could see Christmas decorations everywhere. My host family entertained us and showed us around. We had a big meal on Christmas Eve.

It was an unforgettable memory.

How have you changed/grown since working for your current company?

I have grown a lot since working for this company. You can really learn from all the au pairs and their host families, their cultures and values. Most importantly, I have learned to resolve complex situations.

Whenever problems are solved, everyone is relieved. I could feel that my work is valuable and meaningful.

What is the best story you've heard from a return student?

One of the best stories I’ve heard from my students would be when a host family in China visited her last year. She was their previous au pair and had a great time living with them in China. When they visited her, her family prepared a grand welcome party and did a fireworks display for them!

(P.S. The fireworks were made in China, hah).

If you could go on any program that your company offers, which one would you choose and why?

It is so hard to choose because every program is well-designed and attractive. If I have to choose one, I think I want to be an au pair in a European country, probably in Germany. I've never been to Germany before and I think it would be very different than an English-speaking country like America. And also learning a new language is so much fun!

What makes your company unique? When were you especially proud of your team?

We are a professional company with experienced staff, which has served so many au pairs before. For example, there was a student who had a visa problem; she almost gave up coming to China, but after we checked her materials and talked to the Chinese Embassy, she got her visa eventually.

I am so proud of my team!

What do you believe to be the biggest factor in being a successful company?

I believe the biggest factor would be always thinking of the customer. We are a professional service provider, which requires a rich experienced team, and a supportive pastoral system to be there when you need help. Our team is undefeated and creative. If you choose our company, you choose professionalism.