
Oyster Worldwide
Why choose Oyster Worldwide?
Oyster Worldwide is a respected gap year and responsible travel organisation. Since 2006, we have been sending volunteers and workers overseas on our exciting projects. Our friendly team is dedicated to providing a personal service, offering support through every step of your journey.
Our projects are located in 24 destinations and range from paid work in Canadian ski resorts to exciting backpacker tours, from animal welfare and conservation in tropical destinations, to working in the Australian Outback with horses or livestock. Oyster can help you plan all of the details for the most exciting break away - with all the pre-departure help and advice that you need. Our projects vary from just one week to up to a full year, so no matter what you are looking for, we are sure to have something to suit you.
We are members and approved Gap Year providers with of the Gap Year Association of America.
Website
www.oysterworldwide.comFounded
2006Impact 🌎
Sustainability
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Response from Oyster Worldwide
Thank you for sharing your thoughts, and we’re happy to address your concerns here. We’re sorry to hear that the programme did not meet your expectations, especially as we made significant efforts to support you and your son throughout the process. We appreciate that you chose to return a low star review rather than receiving a full refund. In this instance we were not willing to return this due to the beyond and above services that we feel we fully provided.
At Oyster, we aim to provide a full-service experience for those looking for support in setting up a fulfilling gap year abroad, including guidance on visas, accommodation, job hunting, and integration with other solo travellers. While some travellers choose to organize these elements independently, our programme is designed for those who want the structure, reliability, and expert advice that come with over 20 years of experience.
In your case, we understand that timing was tight with only a few weeks to arrange your son's visa, orientation, and job assistance. We worked closely with you to meet these timelines, including finding a solution to change the programme location ( against our initial advice), adjusting arrival dates to fit the best group schedules, and tailoring accommodation options to make sure your son would be comfortable.
We communicated with you and your son extensively, responding to your many questions across numerous emails and phone calls, all with the aim of setting him up for success. Our orientation programme is carefully designed to support proactive individuals who are eager to immerse themselves in both job searching and social connections. We find that participants who approach the experience with an open, engaged mindset tend to gain the most value from it, creating the foundation for a great year ahead.
While it seems this programme may not have been the right fit in the end, we genuinely appreciate your feedback and wish you and your son all the best in your future travels. Thank you for allowing us to clarify our approach and commitment to supporting our participants.