Having not had the best experience moving to China previously due to very little guidance and no social support, I was apprehensive about embarking on the same journey again.
However I can categorically say that TEIC made my experience unforgettable in all the right ways - we were instantly connected to a large group of teachers also making the move to China and Arnold was on-hand at all times to answer any questions. The meet-up in London prior to heading out and the summer-camp training in China before going to our cities was invaluable in terms of the teaching skills, experience and also the relationships I made with the other teachers. I made life-long friends from this programme and this gave me plenty of opportunities to travel in China with friends in different cities.
Cannot recommend this agency enough if you want to study in China!
Response from Impact Teaching
Hi Vera. We’re terribly sorry to hear about your experience on the program. This type of feedback is not common but we appreciate it, nonetheless. We are very much not a scam and none of our reviews are fake, so it is incredibly disappointing to hear your strong feelings.
All of our teachers who faced delays waiting to go to Poland last year have already been offered a full refund, and we have started to issue them.
We were not the only teach abroad company to face issues with Poland last year. In the runup to the election, the majority of visas were put on hold and things became quite complicated. These matters were completely out of our hands but we were working tirelessly to resolve them.
We also did our best to keep candidates in the loop with developments through multiple Zoom calls and individual correspondence, so we regret to hear that you feel it wasn’t enough. We sincerely apologise.
The problem has since been resolved and moving to Poland is much easier again. Despite this, we are in the process of issuing full refunds to candidates that have requested them.
And Vera, we don't recognise your name, please reach out to us and we'll be in touch to arrange your refund as soon as possible. We hope to make this right and apologise for your experience.