From the very beginning you get ripped off (scammed in my opinion). You get charged an application fee to sign up to the initial internship with I-to-I, thinking oh this isn't too bad? Wrong. 6 months later I still feel like I’m paying for everything myself.
You get introduced to the Thai company that are running the internship. They pay you a low monthly salary in my opinion. As well as this, your contract is on an hourly rate so if you miss any classes due to public holidays, you are obliged to work these on your days off (Saturday's) otherwise you lose your pay.
If you go to Thailand without an agency, there’s a chance you’ll get higher pay (a whole lot more, and sometimes more with a degree).
Speaking of degrees, the partner organization takes your ORIGINAL degree certificate and transcripts so I found it difficult to leave the internship. As well as demanding a lot of fines and charges if you do leave them.
In terms of communication they do not care, we have went weeks without receiving email replies from them.
When asking why we get underpaid, I felt we received a disrespectful answer.
They pay for our accommodation but we pay for bills. And the landlords go to any cost to keep your accommodation deposit.
Upon arriving you’ll have to pay out of pocket for for visas and work permits. We did not receive our visas to stay in Thailand until December after being there for two months, and we had to pay overcharges as a result. (They also pulled us from school for this, so we were deducted pay from school). As well as this we did not receive our work permits until February -- a week before the internship finished.
The schools themselves, we did not get allocated a school until almost a month of being in Thailand. I was moved from place to place by the partner organization with no permanent job. I moved from Bangkok to surin and then got moved all the way down south after some miscommunication and told I was working up north. It wasn't until the end of November (after having to use my own savings to survive as I was depending on a promised job) that I was allocated a school. For the selection process, there was 8 of us and we had to line up in front of 200 Thai teachers as they all analysed our appearances and bidded on who they wanted at their schools. We were then sent to each school after the partner organization told them we were all qualified and experienced teachers from England! When specifically the internship said that we did not have to be qualified to do the internship. So all the schools assumed we were amazing enough to run our own English courses.
I did not receive pay slips. I got underpaid each month. They do not reply to emails. Proceed with caution.
We did not receive a finish date and upon asking about a finish date since December we were ignored.
We were also told by I-to-I and the partner organization to not book flights home on the 31st of March when the internship ended. So everyone booked a few days later. We then asked about our visas, and the partner organization told us they would only pay for our visas until the 31st.
We worked 7am-16:30pm every day. But only got payed on the hours that the teachers actually signed our lessons for. It is advertised as a 5 month internship but we only got paid for 4 month, and one of those months was only half a month worth of pay.
You could go to Thailand, go to any school with a degree of any kind and be on a comfortable monthly salary and pay for a nice apartment with a bit of a spending cushion.
Beware and proceed with caution.
Response from
Hi Jamie, we are very sorry to hear that you feel this way about your Paid Thailand TEFL Internship and hope that we can resolve this as best we can.
Firstly, the application fee covers your accommodation, TEFL course (if you weren't already qualified), support from i-to-i and all the work that our in-country partners do. This includes assessing your application, supporting you throughout the internship, finding and placing you in a school, helping organise your visa and work permit and conducting your orientation - just to explain why this is charged.
Secondly, the money earned is a living allowance rather than a salary as is the case with most internships, TEFL or otherwise. Internships are generally paid lower than permanent positions as they form training in your field of qualification and help you gain experience for a future permanent position. For this reason, you would likely earn a higher wage if you were to get a permanent job in Thailand, rather than taking part in an internship but the internship is intended to give you teaching experience and a taste of TEFL life before you make the decision to apply for full-time roles.
Regarding the pay conditions (hourly rate, working back public holidays), these are laid out by the schools and the Thai government. We appreciate that this may be different to other countries and cultures but unfortunately, it isn't something that we have any control over and we can only comply to the law in Thailand.
If you wanted to leave the internship early, this would cause issues with the school as this would mean that they would need to advertise for and hire a replacement teacher part way through the term. This can also damage the relationship between the school and our partners as they rely on them to provide teachers who are willing to stay for the full term. In addition, the partners would need to keep your degree certificate on file for the entirety of your internship for the authorities to verify you and ensure that you could stay in the country if this was ever under question.
In terms of landlords, this again is something that we have limited control over. Our partners do their best to place our interns in accommodation which is clean, comfortable and in a good location, within walking distance of their schools. Private landlords are not working with us or our partners, they expect rent to be paid every month (from our partners) and can withhold deposits if they believe that damage has been done to the property. Our partners will help out with this as much as they can if any interns feel that this is being unfairly charged.
Regarding you being moved around schools, this does appear to have been a communication issue between the schools and our partners and we can only apologise on behalf of them. You are correct in saying that you don't need experience to partake in the internship so it shouldn't have been claimed that you were experienced, apologies again if this was the case. However, during the internship, the school you are placed in will expect you to hold your own lessons and this is what the TEFL training course is designed to prepare you for.
Furthermore, quick and informative communication is something that we pride ourselves in here at i-to-i and our Customer Team will do their best to respond to emails within 2 working days of receipt. They are also immediately contactable by phone during (UK) office hours. Apologies if our partners were not as quick with their responses, this is something that has since been improved upon.
As of May 2017, we have changed the partners that we work with in Thailand but we are still running a Paid Thailand TEFL Internship successfully and we have taken on board all of the feedback given by previous interns to improve on it as best we can.
We really appreciate you taking your time to raise this feedback and we sincerely hope that this reply has gone some way to explaining the issues presented.
Kind regards,
The i-to-i team