Hi, I am not sure if I am doing this review properly, but I was asked by Molly to write down my experience at the school so far. So, here it is.
When I first came to school, I could not speak any Mandarin, I though the language was very difficult and that I will never be able to learn. I had difficulties in life in Beijing because of that. then, I applied for the beginner's course (1 month - 20 classes) and I had a free trial class as well. I did not use That's Mandarin accommodation as I live in Beijing in my own apartment, so I did not know how to rate accommodation and social scene questions. But, I can tell about the course. I was very pleased with my teacher. She was very patient with me, very knowledgeable, very friendly and ready to explain any communication needs that I had. For example, after only a couple of weeks in her class, I was able to go to the pharmacy all by myself and buy hydrogen peroxide, and I asked the pharmacist all in Mandarin and she was able to understand me. This is all because my Mandarin teacher explained exactly how to use the words I already knew and new words that she introduced. Another example, the same went on with me going to the cell phone service provider and asking for a new telephone number and internet. My teacher trained me how to make this conversation, and I went there and they understood what I wanted. So, my pronunciation also improved, not just vocabulary.
I am also very pleased with the fact that the teacher provides the printed version of the lesson in Chinese characters, pinyin, English, so I can review it at home and use it in every day activities. This is so helpful, because I can make my little portfolio and then combine what I learned from these lessons. Also, these printouts are all dated, so I can remind myself better and use the printouts according to the dates. This is very convenient.
The atmosphere in the school is very friendly and welcoming. Offering tea is such a great idea, and the large lobby space where I could always relax after work and eat a snack before the class.
I like this school and will sing up for the next level course after this one finishes next week.
What would you improve about this program?
I don't know, because I have never been in any other Mandarin school so I cannot compare them. This one was my first and I really like it very much. If they keep that same time of my classes and the same teacher I will sign up for the next level.
The only thing maybe is that the administration should have informed me about the class that was canceled because of May 1st holiday and provide a different date for making up this class. They did not do that, but when I noticed that my course will be shorter for 2 classes that they canceled I emailed them and asked them to provide a different date for these two classes or to refund me. They did provide different date, but hadn't I intervened, they would just leave it like that and although I paid for 20 classes, because of holiday they would have given me just 18. However, they did correct themselves and apologized when I notified them, so I will have my two classes next week.
My point is that they should have planned this holiday cancelations in advance and tell me in advance about the make up classes. that's all.