I chose GE because I wanted to Intern abroad rather than study. Their Student Affairs guy, Alex, was the first person I talked to. He was incredibly nice and very helpful. He made me feel like that's how the whole process would go. There would be webinars to prepare me, yadda yadda yadda. I signed up for the program in July of 2011 to travel summer 2012. I didn't hear from anyone at GE again after the payments started rolling in. I thought "well it's still a long way away. Maybe there's not much I can do right now." They made me feel like I had to secure my spot in the London program NOW or I wouldn't get to go (because of the Olympics). So that's what I did.
After a whole semester of basically nothing happening (not hearing from anyone at GE, not knowing WHEN I would be placed in an internship, nothing), I emailed Alex and asked him what I should be doing right now. He directed me to this portal where there was a million bajillion things of paperwork for me to do. Cool... so I did the paperwork. It's now Spring and I still don't have an internship. This is important because I can't apply for my UK Visa until I have an employer to list on the application...so after waiting and waiting, I FINALLY get my first interview in LATE APRIL. I leave June 8th... this is really pushing it, but it's still doable. I interviewed with this employer and one other employer before being placed in my internship on May 12th...3 weeks before I should be on a plane to London.
I scramble to get all of the ridiculous Visa requirements done, while also taking finals and finishing out my school year, and get everything mailed off to the UK Border Agency 5 days before I'm supposed to leave. I had to pay extra to have it overnighted (GE didn't cover that) and pay to have the Visa rush processed (GE didn't cover that either). I'm not sure why I was made to feel like I needed to jump on signing up for this program LAST JULY if I wasn't going to be able to move forward with anything until the last possible minute. In case you wondering...no I didn't get to London on my originally scheduled flight. I had to pay US Airways another $300 to change my flight, I lost an entire week in London and at my Internship (I asked if I could be moved to second session so I didn't lose any time and they said no). I was not offered to be reimbursed for my flight change or offered to stay an extra week (even though I paid for it) and other people were offered both of those things.
My time in London was fine. I had fun, but I worked a lot. To anyone out there considering interning abroad...think really hard. I prefer working to going to school, but it really doesn't leave a lot of time for just relaxing and enjoying the country you're in. My company was nice enough to give me a week off at the end of my internship so I got to see everything I wanted to see before I left.
Once I got to London, Melissa, my GE coordinator, was pretty good. She was helpful whenever she could be, etc. But most of the time, we were all on our own figuring everything out by ourselves.
If I were you (assuming "you" are a college student seeking an internship for school credit or just wanting to study abroad for school credit) I would go through my study abroad office at my university and do whatever they recommend. I did this all on my own and it was an epic fail.
Response from Global Experiences
We're sorry that you had some troubles during your experience with some of the supplemental parts of the program. GE's previous housing was a highly recommended building on par with student housing in Barcelona, but we've since moved our housing to a nicer facility with better amenities. Things like no AC are common in Barcelona and were communicated beforehand, though we have moved to ensure it is now part of the program.
Our intensive 2-4 weeks of Spanish language training included in the programs at a top school remain intact, and is absolutely a greater cost than stated.
As for responsiveness, the Global Experiences team is comprised of world travelers ourselves, and we're here to pass along great experiences, and overcome any obstacles with our 24/7 staff and support structure. Our primary focus is a fantastic customized internship, and we're glad that you had a great professional work experience!
We have an extensive pre-departure preparation stage to give students the right expectations before they go, and unfortunately we find that students who do not participate have differing expectations about what life will be like abroad. Maturity and the right expectations are key to success in any endeavor, and thousands of Global Experiences alumni can attest to the big picture benefits of the GE program. We're sorry that you had some hiccups along the way, and we're constantly striving to improve our programs!