I had three important criteria's before I decided to go to Aldeas de Paz in Santa Elena de Uairen in Venezuela. First of all I wanted to get practical experience in manageent, specifically in a multicultural environment. Second of all I wanted to learn Spanish, because I always wanted to know a third language well. My final criteria were that I wanted to go to South America, because I wanted to explore the continent.
I decided to use four months in the foundation, because this was the first place that was totally open to give me the responsibility I wanted, that not just offered Spanish classes, but encourages people to learn as much as possible as fast as posssible. That the NGO is located in Venezuela only gave me more motivation, because I wanted to go a place where they actually needed my help, and a place where I could get a culture shock, but in the most positive way.
After a long journey from Denmark to Caracas, and 24 hours in the bus to Santa Elena de Uairen, I was more than tired when I arrived. I was picked up by Kelvis the director in Aldeas de Paz, who with a big smile, tried to explain me the way to the car that would bring me to our hourse on the top of the mountain right by the village. When I arrived, I met the founder of the place, Manfred, who had dinner and a room ready for me.
The time after that went faster than I would ever had imagined! Every week I got more responsibility, and before I knew it I was standing with the responsibility that I asked for. Sometimes it was also hard, because as a manager at the foundation I had to always be on the top of what was going on, and what people needed. When people live close together on a mountain you gain so much trust and friendship with the others very quickly, but it also means that sometimes there is communication problems and culture differences, which has to be dealt with. Every weekend was free, and we often used the time to see different waterfalls in the area, to explore the Gran Sabana or hang out in the village. I also went with some volunteers to see the Angel Falls, and do the Roraima trek as well. These two places, I will never be able to forget as well.
Aldeas de Paz promised me I could get as much responsibility as I wanted, that I would learn Spanish, I would have a great cultural experience and that I would have the opportunity to do and see all the sights I also dreamt of. They delivered all of it and even more! I loved knowing what we really did for the kids, the community and how we as volunteers were there for each other. I loved my relaxed life there, and I will never regret that I choose to spend my time in the foundation.
I will strongly recommend this place, for someone who wants to try a different lifestyle, wants to help others, and who wants to be in control of what, when and how much work they want to do. I would recommend it to a person who would love working outside in the shade, while looking at all the mountains in the horizon, and hearing the Spanish tones playing from the radio in the kitchen.
To who ever, that is reading this; I hope you will love this place, as much as I did.
Response from Fundación Aldeas de Paz
My name is Manfred and I am the founder and Director of Aldeas de Paz. I have received and attended more than 1000 volunteers in over 10 years. We have hundreds of positive reviews and many volunteers came back more than once! We have a great horizontal managing environment and volunteers are always invited to express constructive criticism since this is what Aldeas de Paz enabled to grow through the years!
However, in Sara´s review things need to be put in perspective and the unjustified discreditation of locals needs to be addressed! I will comment on each of Sara´s accusations in her review and offer written testimonials or declarations from the people discredited and/or blamed in the review!
I was directly supervising Sara´s assignment, the MultiMedia program, on on a daily base and was specially involved with organizing the interviews with authorities, victims and public servants. I assisted with translation work, logistics and was the interview partner while MultiMedia volunteers where taking care of filming the interviews. The production also required several day trips and even a weekend trip for interview production. As the charity representative and founder I was directly communicating with volunteers and was always accessible and ready to respond to volunteer suggestions and questions.
Sara claims:
"For two weeks, I attempted to find more information on the Documentary's topic, "Sexual Exploitation of Children," and find people to interview. During this time, I was robbed. Luckily, my money was returned, but due to a communication error with the director, I had to confront the man, who claimed to know where I lived, face to face."
My comment:
Sara was in fact asked by a poor man on the street to help with some small money to buy milk for his sick child and when she handed over a donation the man grabbed her money and went instantly off. As soon as I heard about the theft I personally intervened and spoke to the local police director, a friend of mine. The man from the street was located and agreed to return the money to Sara. I received a call from the police chief who told me to have Sara come in and pick up her money at the police station. I was not told that the return of the money would happen directly by the thief who is well known to the police and seemed to be a regular.
Sara claims:
"Not to mention, during this time, the director gave out my PERSONAL phone number to a local gym instructor, who then proceeded to harass me. I felt so uncomfortable, I stayed away from the gym I already purchased a membership at."
The gym instructor´s comment:
My name is Pedro Cepeda, I am the gym instructor in Samana. I want to respond to Sara´s accusation that I harassed her. Sara became a member in our gym and one day she asked me about the beautiful waterfall nearby and if I can take her there. She gave me her phone number and asked me to confirm our excursion for the weekend. But than my wife got sick and I couldn´t follow up on my appointment with Sara and wanted to tell her. I asked Manfred to give me Sara´s phone number because I lost it. Later she called me back and asked me to go out with her but instead I put her in contact with one of my good friends and so finally she went to the waterfall with him. Later she told me that they had a great time with my friend and spend the night with him and that I didn't know of what I missed out that night.......! Later I saw her with other guys here in the village. I think Sara has a serious psychological problems and needs help....
Sara claims:
"I quickly learned the Spanish lessons would go nowhere. The "textbook" was from the 1990's, which was fine, if we used it. In 10 weeks, we did less than 30 pages in the workbook. My instructor was much more concerned with forming a relationship with me than teaching me Spanish."
The Spanish teachers comment:
My name is Elson Dimijour, I am the Spanish teacher for Aldeas de Paz. This is my comment on Sara´s accusation that I as her Spanish teacher was much more concerned with forming a relationship with her (Sara) than teaching her Spanish. I think that this was a misunderstanding from Sara because I never had the intention to be in relationship with her and at no moment did I do or said anything in that direction. I think that Sara has a disorder which makes her think that way....
(Original Spanish comment: Lo que paso fue un mal entido de la parte de Sara porque nunca tuve la intencion de tener una relacion con ella es decir en ningun momento dije ni hice algo similar. Pienso que eso fue trastorno que le hizo pensar asi.)
Sara claims:
"Mid-summer, I talked to the director about the lack of Spanish I was learning, but a few weeks later he claimed we never had that conversation and called me a liar."
My comment:
Upon Sara´s request she was granted extra spanish lessons and the teacher was hold to teach at the individual learning capacity of each student since classes are quiet individualized. (two levels) Shortly after I noticed a abrupt change of mind in Sara and she started to out herself negatively about quiet a lot of things..... By that time it seemed that certain expectations she had about relationships with locals didn't quiet work out and she turned bitter started to blame everything and everybody else ...... I actually sensed the potential of conflict but nevertheless took care of the volunteers well-being with equanimity and patience until her last day of placement.
Sara claims:
"Three volunteers came while I was there. Two of them left early because of how unorganized the program was. One of those two, booked his ticket back to the United States after being there for 3 days because the program listed on the website was not running."
My comment:
While it is true that three volunteers left before their planned leave each one had a particular different reason!
The first volunteer who had originally booked for a 3 weeks placement felt uncomfortable with the tasks he was assigned by the NGO manager within the conservation program which included a 2 weeks preparation phase which the volunteer felt was not what he expected.
The second volunteer asked me for permission to leave early because she was unexpectedly offered a dream job at the Italian embassy in London where she had to present herself within 3 days! Of course I gave her permission and wished her the best for her future carrier!
The third person was a young lady who signed in for a 5 weeks nursing internship at the local hospital. She was working for about 10 days when she received message of the sudden death of her grandfather. She left immediately to be united with her family! Obviously this was a sad moment for all of us and we said good by to her! (I am happy to provide the volunteers personal testimonial on request)
Sara claims:
"When I returned to the states, the director sent an email to ALL the volunteers, EXCEPT ME, asking for feedback on the Documentary. Yes, He asked for feedback on something I worked on, but left me out."
My comment:
Actually Sara left before the editing and post production phase started and was in contact with the volunteer who than finished the production within 3 weeks after her leaving. This volunteer agreed with Sara to be in closed contact while doing the post-production and I trusted that when he presented the finished documentary that this happened with the permission and the input of his ex-co-producer (Sara) which by than was already 4 weeks back in the US!
I recognize that this review was written by an angry and frustrated person and I am sad to see that Sara left with bitterness in her heart. So much though that she did not even bather to say good by to our local staff and also acted often rude and impolite which hearted local peoples sentiments in many situations.
While myself, the volunteer manager and the local staff always tried to do the best with patience and compassion we where not always able to satisfy Sara´s special needs and unfortunately her review is the reflection of not talking the truth and trying to blame everybody else for oneself's challenges.........
Kind regards,
Manfred Mönnighoff