If you are looking for a trip of a lifetime, look no further than traveling through Pod Volunteer to Udaipur to work with Ravi and Gaurav. You won’t regret it, and you will likely want to return for a longer amount of time. My daughter and I spent two weeks with STEP Volunteer teaching English to school-age children and spending time with orphans from two different orphanages. It was an incredible experience.
Gaurav, Ravi and Ravi’s wife Neha are some of the kindest, dedicated people you will ever meet. They made us feel immediately welcome in their home, and they took great care of us while we were there. More importantly, they are passionate about what they do and they take very good care of the children and families in their community. They work tirelessly side by side with volunteers throughout the year to teach English to children and bring joy to the lives of orphans in nearby orphanages. Some international volunteer programs offer opportunities to teens for a few weeks in the summer, and then abandon the program until the following year. STEP Volunteer is dedicated to helping people in their community all year long.
After breakfast each morning we would travel to a local school and work on English lessons with our assigned class. My daughter and I had five year olds who were new to the idea of school. It was quite a rewarding experience to teach them some letters and try to communicate with some of the Hindi words we learned in our evening lessons! Afternoons were spent with the orphans playing all sorts of games with the boys. The evenings were for planning for our class the next day, taking Hindi lessons, dinner and hanging out with Ravi, Gaurav and fellow volunteers. There is time to explore the city of Udaipur as well as traveling on weekends.
I went with my daughter because, at 17, she was unable to volunteer on her own. It was an amazing opportunity for us to experience this together, and I am so grateful we did. However, I see that Pod Volunteer now offers an opportunity for students under age 18, which is fantastic. If you are a parent considering sending your 16 or 17 year old to volunteer in India with STEP, I assure you, your child will be in very good hands. If my second child asked to go, I would not hesitate sending him to volunteer with Ravi and Gaurav without me.
This was a life-changing experience for my daughter and me. She just began her first year of college. Because of her experience in India, she is planning to major in Global Health and she’s currently taking classes on Hinduism and India’s history and culture. For me, this experience opened my mind to the possibilities of more international volunteer opportunities when I am an empty-nester.
Don’t hesitate for a minute before signing up with Pod Volunteer to volunteer with STEP Volunteer. You’ll travel to a beautiful part of India, work with some of the nicest, passionate people you’d ever want to meet, and support an organization that is doing really good work for children in need in their community.
Response from Pod Volunteer
Hi Jennifer,
We are very disappointed you still feel this way given the review we undertook with yourself and the local team at the beginning of 2019, which included giving you money back towards the fees you had paid.
The feedback we receive is incredibly valuable to us and it’s hard for us to see how you feel we can have ‘brushed off’ your concerns given that it was escalated to a Director of Pod Volunteer who led a 2 week in-depth review into the situation with both our UK staff and the team in Costa Rica.
As a non-profit and registered UK charity we are in no way in this to make money, we are passionate about helping to match volunteers to projects in need of assistance around the world, and supporting our volunteers throughout the process. We are very proud of the high levels of feedback we receive from volunteers and, in the unlikely event there are issues, we try to address these as quickly and thoroughly as possible.
The placement fee that we charge has to cover our own costs as well as the local placement costs incurred. We keep our costs to a minimum, but do need to ensure we are able to operate as a highly professional organisation and meet or exceed the standards that are expected of us as a leading UK based volunteering organisation.
The project itself is dedicated to provide the best level of care possible to the animals, supported by volunteers who enable the specialised local team to focus their attention on new rescues and prepare animals for their re-release into the rainforest. Without the efforts of volunteers such as yourself, the centre would not be so successful in re-releasing animals to their natural habitat. This is particularly true in busier periods, when there are a limited number of volunteers and the small team in the sanctuary really benefit from the additional volunteer resource. The safety of volunteers is always carefully managed and we have never had any incidents or issues.
With regard to your vegan diet, we were very sorry about the use of a vegetable oil spread as we know how important it is to respect dietary choices, something we also believe passionately in. The team are very apologetic about the vegetable oil spread which was used to cook a few of the foods – as soon as it was discovered that this contained small amounts of milk solids it was no longer used. We understand that the team checked with you on a daily basis about food and if there was anything they could do or buy and that you said it was fine, so we are surprised to get this feedback. The project receives quite a few vegetarians and vegans, and they feedback that they have a good selection of food available.
In our position as a volunteer agency, we can’t disclose the project name on our website so we provide very detailed information before volunteers book so they can see if it’s the right project for them unlike most other organisations who ask for a deposit before giving all the information. We then give further details including the project name and contact details after a volunteer is confirmed.
We hope that despite the issues you still have some positives from your experience and that over time you may reflect back on our role a little more favourably.
Best wishes, the Pod Volunteer team