The Excellence Center

Program Reviews

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Lucia
4/5
Yes, I recommend this program

Positive, growing experience

I spent a month interning at the Excellence Center in Halle during July 2023. During this time I studied Arabic, taught English, and had the chance to get to know several people/families who came to Germany as refugees.

My time at the Excellence Center was a positive experience, in which I had the chance to both learn from my peers and help others as an English teacher. The workload was extremely manageable, as it is a flexible environment where you can plan lessons on your own both in terms of time and location. For example, I don’t work well with many classes in a row and prefer to have my lessons spread out, therefore I planned in 1-2 classes a day in the afternoons including during the weekends in a café near my house, which is what suited me best. In contrast, another of the volunteers prefers to have intense days: he scheduled all of his classes on Wednesdays and Thursdays, meaning that the other days he can either study, plan lessons, or go on trips around the area.

As well as this, the Excellence Center is a welcoming atmosphere, and works to create activities to make the volunteers and interns get to know each other. We have breakfast together four days a week, and Rafat regularly makes brunches and lunches with traditional Palestinian dishes for special occasions, most often when we have goodbyes for volunteers. The Center also organizes city tours and trips outside of Halle, and supports any new trip ideas they might have. This was especially interesting as the group of volunteers was quite international, meaning that through these activities we got to know each other and our different cultures and experiences better.

My only comment for the Center would be the nature of the communication. Several times it felt like information was communicated last-minute, and only when asked. I was only told about my accommodation a few weeks before starting, and was only told where I was supposed to go upon arrival two hours before getting to Halle, after I asked. Though I was told to bring basic necessities such as bedsheets, I wasn’t told that there wouldn't be Wi-Fi in my accommodation, which led me to spending extra money to get data roaming, using café Wi-Fi, or having to ask to use my housemates’ Wi-Fi hotspots when they were home. This hassle would’ve been prevented by making sure every accommodation had Wi-Fi, or by communicating in advance that I needed to buy a German SIM. During the internship itself it also felt like events were communicated last-minute, either the day before or the day of the activity, and the dates and times of events do change quite a bit. To be fair, the flexibility of the work means that I could simply reschedule things, but organization and communication still is an area where the Center can improve.

However in general, I did feel very supported throughout the whole internship, because there were many people I could go to for any issues. There are student coordinators who help a lot, for example checking you into your accommodation, organizing tours around the city, and acting as points of reference for any issues you may have. For instance the second week I was here, my housemate had locked herself in her bedroom and couldn’t get out as the key wasn’t working. I called Ali (the volunteer team leader) and Lord (the coordinator) for help: Ali gave me information regarding locksmiths in Germany but couldn’t help as he had a meeting, and Lord helped me by calling the 24-hour locksmith who only spoke German, and checked in throughout the afternoon to know how things were going. It all worked out in the end, and we couldn’t have done it without their knowledge and help. Similarly Rafat, the director, is a caring and generous person, who makes an effort to get to know everyone and makes sure they feel comfortable and safe. For example I got ill the first week of my internship, and he showed me where the pharmacy was, loaned me cash as my card stopped working, told me to go home and get rest, and texted me a few times to ask how I was feeling. He also reassured me that if I wasn’t getting better, he could help me get checked-out by a doctor. Rafat consistently checked in with me throughout the month, asking how I was settling in and if there were any issues that he could help with. When my boyfriend came to visit me, Rafat was extremely welcoming and supportive, and invited him to both breakfast at the Center and a home-cooked meal.

All in all, interning at the Center was a growing and fulfilling experience, where I had the chance to know caring and interesting people, while learning about different cultures and experiences. I highly recommend it!

Response from The Excellence Center

Hi Lucia,

Thank you for sharing your valuable feedback about your internship experience at the Excellence Center in Halle, Germany. We are thrilled to hear that overall, it was a positive and fulfilling journey for you.

We appreciate your positive comments about the flexibility of the environment, which allowed you to tailor your workload to your preferred teaching schedule. It's wonderful to know that you had the opportunity to both learn from your peers and contribute as an English teacher, making the most out of your time with us at the Excellence Center.

Moreover, we are delighted that you found the Excellence Center to be a welcoming and inclusive atmosphere. Our aim is to create a supportive community for all our volunteers and interns, and it's heartening to hear that you had the chance to bond with others from diverse cultural backgrounds through various activities and events.

We would like to apologize for any inconvenience caused due to last-minute communication and lack of information about certain arrangements, such as Wi-Fi availability in your accommodation. Your feedback is valuable to us, and we will take it into consideration to improve our organization and communication processes. Ensuring that all necessary information is provided in a timely manner is a priority for us, and we will work to address this concern.

We are glad to hear that you felt supported throughout your internship. Our team is committed to assisting and guiding all participants, and we are happy that you had a positive experience with the student coordinators, Ali, Lord, and Rafat. Their dedication to helping you with any issues that arose during your stay is commendable, and we will convey your appreciation to them.

Thank you once again for recommending the Excellence Center to others. Your endorsement means a lot to us, and we hope that your time with us has left you with fond memories and a deeper understanding of different cultures and experiences.

If you ever plan to return or if you have any further suggestions, please don't hesitate to get in touch. We wish you all the best in your future endeavors.

Warm regards,

The Excellence Center in Halle

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Stephanie
5/5
Yes, I recommend this program

The most incredible Experience learning Arabic Dialect

Hello! My name is Stephanie Carpenter and I am from Germany and England. I am currently doing a four year masters degree in Arabic and Islamic Studies and I came to the Excellence Center in Hebron to improve my Arabic dialect (language skills).

I did a lot of research to find a course that suited me and found that the Excellence Center not only gave a wide variety of options in their courses but also offered flexibility within their curriculum.

Once I found the center, I was determined to go and it was the best decision I made to improve my Arabic.

I had already studied Arabic for one year, and I was a unsure if the classes would match my level but my teacher, Mahmoud and my class was suited me perfectly. And even though I was with the Center for a short time I learned such a lot and laughed a lot in my classes . Every morning I had Arabic from 8:30-12 with breaks for food and coffee and the afternoons were filled with trips to the city of Hebron. On my first day, we went to Al Fawwar Refugee camp where I learned a lot about the reality of living in these areas and the struggles they face daily. This was really important for me as I believe that hearing about their experiences is the best way to get a real understanding of the situation.
Another trip was to the Old City of Hebron and the Ibrahimi Mosque, both of which were incredible to see firsthand. In between the big trips we also had some lovely events at the center, including traditional Palestinian music and Maqloubah for dinner. This was a lovely way to chat with others in different programs.

One of the things I loved most about the Center is the kindness and friendliness of the staff, teachers, and students which gives such a welcoming atmosphere. But everyone you meet in Palestine is extremely polite and willing to help whether you are speaking English or Arabic. I’ve never felt unsafe or insecure during my time here and I couldn’t recommend coming to Hebron enough.

Additionally, staying with a host family was such a unique way of getting to know the food and culture of Palestine. I can honestly say from the first day I felt extremely at home and very comfortable which is very important when travelling as a solo woman. I can’t wait to come back again to Hebron and to the center and I will definitely be staying for longer next time!

Pros
  • Excellent teaching
  • experiencing new culture, food, and meeting some amazing people
  • Welcoming community
Cons
  • I wouldn't change a thing!
Response from The Excellence Center

Salam Stephanie,

Thank you so much for taking the time to share your experience at the Excellence Center in Hebron, Palestine. We are delighted to hear about your positive and enriching journey with us.

We are thrilled to know that your decision to come to the Excellence Center was the best one you made to improve your Arabic. It's wonderful to see your dedication and determination to enhance your language skills, and we are happy that you found a suitable class and teacher, Mahmoud, who supported and guided you effectively throughout your learning journey.

We are truly grateful for your kind words about our staff, teachers, and students. Our team strives to create a warm and welcoming atmosphere for all our learners, and it's heartening to hear that you felt comfortable and safe during your stay. The spirit of hospitality and willingness to help, whether in English or Arabic, is a significant aspect of Palestinian culture, and we are glad that you experienced it firsthand.

It warms our hearts to know that staying with a host family provided you with a unique opportunity to immerse yourself in Palestinian food and culture. Feeling at home and comfortable while traveling solo is of utmost importance, and we are thrilled that you had a positive experience with your host family.

Your recommendation means the world to us, and we eagerly look forward to welcoming you back to Hebron and the Excellence Center. We will be more than happy to have you stay longer next time to further enhance your Arabic skills and continue your exploration of Palestinian culture.

Once again, thank you for choosing the Excellence Center, and we wish you all the best in your future endeavors in Arabic.

Warm regards,
The Excellence Center in Palestine ream

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Ethan
5/5
Yes, I recommend this program

Study Arabic Hebron Review

I had a really great time in Hebron. I studied Arabic and my level has increased greatly. Every step of the way, I had support from my teacher who always tailored the lessons specifically for my needs. Other than just Arabic, living in Khalil was great. People in Khalil are extremely nice and welcoming. It is a great place to be based in within the West Bank. Khalil is a safe city and I never felt under any threat ever. In fact, I expect that you will feel safer in Khalil than in your country of origin

Response from The Excellence Center

Hello Ethan,

We are thrilled to hear that you had a really great time in Hebron and that your Arabic language skills improved significantly. Our dedicated teachers always strive to provide personalized lessons that meet the specific needs of our students. It's heartwarming to know that you found the people in Hebron to be extremely nice and welcoming.

We take pride in creating a safe and supportive environment for all our participants, and it's fantastic to hear that you felt secure throughout your stay. Thank you for choosing the Excellence Center, and we hope to welcome you back for more enriching experiences in the future!

Best wishes from Palestine,

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Fazal
5/5
Yes, I recommend this program

Volunteering with Palestinian Refugees

I had an amazing time with the Excellence Centre. Staff are absolutely brilliant and very friendly. We visited different organisations which help support refugees and visited fawar refugee camp and gained an insight into the living conditions and life of the refugees. Fantastix experience with great people. I will definetly return in the future. My message for those who are afraid of coming, I want to reasure you it is extremely safe so please come and visit Palestine and the lovely people here.

Response from The Excellence Center

Hello Fazal,

We are delighted to hear that you had an amazing time with the Excellence Center and found the staff to be brilliant and friendly. It's wonderful that you had the opportunity to visit different organizations supporting refugees and gained valuable insights into their lives at Fawar refugee camp. Your positive experience and reassurance about the safety in Palestine will undoubtedly inspire others to visit this beautiful place and connect with its lovely people.

We look forward to welcoming you back in the future for more meaningful experiences at the Excellence Center. Thank you for being a part of our program and for sharing your feedback with us.

Much love from Palestine,

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maryam
5/5
Yes, I recommend this program

My Unforgettable Experience in Hebron with the Excellence Center

I visited Hebron with my family. We stayed for 12 days one of these weeks was with the excellence centre. We participated in voluntary work with refugees and medical professionals. We feel it was an eye opening and informative experience. We were able to gain a lot of knowledge and insight into the lives of those living in Hebron. Throughout the experience, we all felt safe, supported and welcomed. I would recommend this program to others and I think the programe it excellent in allowing younger students to engage in learning English, which was taught very well.

Pros
  • Excellent teaching
  • Kind staff
  • Welcoming community
Cons
  • Sometimes a little chaotic and very spontaneous
  • Lack of communication of planned visitsand activities to everyone
  • Needs a bit more structure and progression
Response from The Excellence Center

Greetings Maryam,

Thank you for sharing your family's experience during your visit to Hebron, particularly the week spent at the Excellence Center. We are delighted to hear that your time here was eye-opening and informative, and that you were able to gain valuable knowledge and insights into the lives of the people living in Hebron.

It's heartwarming to know that you and your family felt safe, supported, and welcomed throughout your stay. We take great pride in creating a warm and inclusive environment for all our participants. We are also glad to hear that the English language learning program was taught well, and we appreciate your recommendation of our program to others. We hope that your time at the Excellence Center has left a lasting impression on you and your family, and we would be thrilled to welcome you back anytime in the future.

Best wishes from Palestine,

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Hakan
5/5
Yes, I recommend this program

Study Arabic Hebron Review

My Name is Dayton. I have a Bachelors in Economics and I participated in the Media and Journalism internship at the Excellence Center in Palestine.
During my time at the Excellence center I toured the city of Hebron. I was able to see many important place in the city as well as meet many members of media, the chamber of Commerce, the Municipal government, Law and activists. I also hade the opportunity to volunteer in English langue classes held at the center for Palestinian youth and take Arabic classes myself. My Arabic classes were rigorous, engaging and a lot of fun! My listening and reading comprehension greatly improved during my time at the center. I also developed the rudiments of conversation skills that I hope to build upon in the future.
The Center is a very warm and inviting environment. I was able to meet volunteers from around the world as well as well as many Palestinians from the community of Hebron. People were full of advice about how to make the most of my internship and how best to navigate the West Bank and Hebron. During my stay, I participated in every site visit that was made available to me. I visited the Ibrahim Mosque, a Russian Orthodox Church, a Kafiyeh Factory, a School for the Blind, A radio station, a TV station, the Old City and to H2. I was also able to visit other cities in the West Bank such as Ramallah, Bethlehem, Jericho and Nablus.
Living in Hebron was a very pleasant experience. The People are very curious, friendly and generous. People off the street would invite my to have dinner with them or just to strike up a conversation. I never worried about feeling unsafe. If ever crossed the street it was because I didn't want to accept a gift of coffee or some sweets! I most enjoyed and respected the resilient spirit of the Palestinian people and that despite the daily reality of the Occupation; very person that I met was positive about their future.
My Favorite experience in the West Bank was all of it! I was able to learn so much not just about Arabic or Palestinian history but about world history. MY time in the West Bank and in Hebron has left a lasting impression that will affect where I travel and how I live for some time. I would recommend the Excellence center to anyone that wanted to learn more or who wanted an exciting experience.

Pros
  • Learn arabic
  • Kind staff
  • Welcoming community
Cons
  • Security and border control at the airport
Response from The Excellence Center

Greetings Dayton,

Thank you for sharing your incredible journey during the Media and Journalism internship at the Excellence Center in Palestine. Your experiences exploring Hebron and meeting various professionals, along with volunteering in English language classes and engaging in Arabic lessons, have undoubtedly been enriching. We are thrilled to hear about the significant improvements in your language skills and the development of your conversation abilities.

It's heartwarming to know that the Excellence Center provided you with a warm and welcoming environment, allowing you to connect with volunteers from around the world and immerse yourself in the local community. Your adventures in Hebron and visits to other cities in the West Bank have left a profound impact, and we are glad to hear about the positive spirit of the Palestinian people despite the challenges they face. Thank you for recommending the Excellence Center, and we wish you all the best as you carry these lasting impressions with you on your future journeys.

Warm regards from Palestine,
PS I believe you posted a review twice but thank you so much!

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Dayton
5/5
Yes, I recommend this program

MEDIA AND JOURNALISM PROGRAM

My Name is Dayton. I have a Bachelors in Economics and I participated in the Media and Journalism internship at the Excellence Center in Palestine.
During my time at the Excellence center I toured the city of Hebron. I was able to see many important place in the city as well as meet many members of media, the chamber of Commerce, the Municipal government, Law and activists. I also hade the opportunity to volunteer in English langue classes held at the center for Palestinian youth and take Arabic classes myself. My Arabic classes were rigorous, engaging and a lot of fun! My listening and reading comprehension greatly improved during my time at the center. I also developed the rudiments of conversation skills that I hope to build upon in the future.
The Center is a very warm and inviting environment. I was able to meet volunteers from around the world as well as well as many Palestinians from the community of Hebron. People were full of advice about how to make the most of my internship and how best to navigate the West Bank and Hebron. During my stay, I participated in every site visit that was made available to me. I visited the Ibrahim Mosque, a Russian Orthodox Church, a Kafiyeh Factory, a School for the Blind, A radio station, a TV station, the Old City and to H2. I was also able to visit other cities in the West Bank such as Ramallah, Bethlehem, Jericho and Nablus.
Living in Hebron was a very pleasant experience. The People are very curious, friendly and generous. People off the street would invite my to have dinner with them or just to strike up a conversation. I never worried about feeling unsafe. If ever crossed the street it was because I didn't want to accept a gift of coffee or some sweets! I most enjoyed and respected the resilient spirit of the Palestinian people and that despite the daily reality of the Occupation; very person that I met was positive about their future.
My Favorite experience in the West Bank was all of it! I was able to learn so much not just about Arabic or Palestinian history but about world history. MY time in the West Bank and in Hebron has left a lasting impression that will affect where I travel and how I live for some time. I would recommend the Excellence center to anyone that wanted to learn more or who wanted an exciting experience.

Pros
  • Excellent teaching
  • Wonderful people (staff, people in Hebron, students from the center)
  • Experience Palestinian culture
Cons
  • Situation in the place
Response from The Excellence Center

Greetings Dayton,

Thank you for sharing your incredible experience at the Excellence Center in Palestine. It's wonderful to hear about the enriching journey you had during your Media and Journalism internship. From touring the city of Hebron to meeting various members of media, government, law, and activists, it's evident that you had a well-rounded and immersive experience. The opportunity to volunteer in English language classes and take rigorous Arabic classes surely contributed to your personal and professional growth.

We're glad to hear that the Excellence Center provided a warm and inviting environment for you to connect with volunteers from around the world and engage with the local community in Hebron. It sounds like you fully embraced every site visit and explored numerous cities in the West Bank, gaining valuable insights into world history and Palestinian culture. Living in Hebron and experiencing the genuine curiosity, friendliness, and generosity of the people left a lasting impression on you. Your admiration for the resilient spirit of the Palestinian people despite the challenges of the Occupation is truly inspiring.

We are delighted that your favorite experience was "all of it" and that your time in the West Bank has left a profound impact on your perspective and future travels. We appreciate your recommendation of the Excellence Center to others seeking to learn and have exciting experiences. Thank you for being a part of our program, and we wish you all the best in your future endeavors!

Much love from Palestine,

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Marit
4/5
Yes, I recommend this program

Human rights in Palestine

The last two months I had the special opportunity to live in Hebron, Palestine. The programme I followed at the Excellence Center consisted of learning Arabic, teaching English to kids in a nearby village, going on trips and visits learning more about human rights in Palestine, and staying with a lovely host family. I learned a lot during my time here, both in the programme and talking with people outside of the programme. I learned about about Palestinian culture and daily life, the political situation, and human rights which are being violated on a daily basis. I will bring this knowledge home with me and try to help spreading the word about what is happening here with whoever wants or does not want to hear it. Being here for this period of time has been very special for me and I will take that with me in the rest of my life.

Pros
  • Staying with a local family
  • Experiencing daily life in Palestine
  • Learning Arabic
Response from The Excellence Center

Greetings Marit,

Thank you for sharing your wonderful two-month journey in Hebron, Palestine. From learning Arabic to teaching English to children and exploring human rights issues, your participation in the program has undoubtedly broadened your horizons and deepened your understanding of Palestinian culture and daily life. Your commitment to raising awareness about the political situation and human rights challenges in Palestine is commendable, and we appreciate your efforts to share this knowledge with others back home.

It's heartwarming to know that your time in Hebron has left a special mark on your life, and we hope the memories and experiences you've gathered here continue to inspire you in your future endeavors. Thank you for being a part of our program, and we wish you all the best on your journey ahead.

Warm regards from Palestine,

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Lord
5/5
Yes, I recommend this program

Back in Halle!

My name is Lord Dunmore, and I am delighted to be back in Halle for the second time to immerse myself in the study of German and teach English at the esteemed Excellence Center! Just like the last time, I chose to visit during the summer, and this time around, it has been an even more enriching experience! The warm and welcoming atmosphere of the Excellence Center embraces you wholeheartedly, making you feel at home every single day, and I cannot wait to meet and connect with all the other dedicated volunteers.

One of the key reasons for my eagerness to return was the incredible director, Rafat. Not only is he highly professional and efficient, but he also knows how to infuse the center with an element of excitement and joy. His unwavering commitment to accommodate everyone's needs is commendable, and the mouth-watering food he prepares for us is nothing short of extraordinary. Collaborating with Rafat was undoubtedly the highlight of my time here, and I am certain that I would eagerly do it again without hesitation.

Let me also share with you my admiration for Muaz, a fascinating individual I've had the pleasure of meeting. His vast knowledge and unwavering dedication to his students are truly inspiring. Muaz takes a genuine interest in each student, meeting them at their level, and creating an environment that encourages learning and growth. Under his guidance, my proficiency in German has flourished, and I have become significantly more confident in expressing myself. For this, I am profoundly grateful.

Another remarkable person I encountered at the Excellence Center is Radwan. Focused and approachable, Radwan is a delightful conversationalist, and it was a pleasure to engage in thought-provoking discussions with him. Reconnecting with him brought back fond memories, and I cherished every moment spent in his company.

But of course, my joy wouldn't be complete without the presence of my best friend, Ali. His helpful nature extends not only to me but to all the volunteers. Together, we embarked on countless memorable adventures and engaged in deep, meaningful conversations. His genuine hospitality is an integral part of the heartwarming atmosphere that defines the Excellence Center.

Reflecting on my time here, I cannot stress enough what a fantastic decision it was to spend my summer engaged in meaningful activities at the Excellence Center. If circumstances allowed, I would eagerly remain here indefinitely, relishing the joy of meeting new volunteers, forging new friendships, and reuniting with familiar faces. The feeling of belonging and camaraderie fills me with immense gratitude, and it is undoubtedly a driving force that compels me to return to Halle in the future.

In conclusion, my experience at the Excellence Center has been nothing short of transformative. The knowledge gained, the connections formed, and the memories created are invaluable treasures that I will carry with me throughout my life's journey. I am indebted to this remarkable place and its wonderful people, and I eagerly anticipate my next visit to this warm and welcoming community in Halle.

Response from The Excellence Center

Greetings Lord,

Thank you so much for your kind words and for sharing your wonderful experience at the Excellence Center in Halle. We are thrilled to hear that you chose to return and that your second visit was even more enriching than the first. It was a delight to have you as part of our dedicated team of volunteers. We are truly grateful for your appreciation of our director, Rafat, and his unwavering commitment to creating a warm and welcoming atmosphere at the center. We take pride in fostering an environment where everyone feels at home and supported in their learning journey. Muaz, our dedicated language teacher, is indeed exceptional, and we are delighted to hear that your German proficiency flourished under his guidance.

It warms our hearts to know that you formed meaningful connections with our team members and cherished the deep, thought-provoking conversations you engaged in. The camaraderie and sense of belonging you experienced are what we strive to create for all our volunteers. We wholeheartedly share your sentiment of the Excellence Center being a transformative place. It is our privilege to be part of your journey in gaining valuable knowledge, forming lasting connections, and creating cherished memories. We look forward to the day you return to our warm and welcoming community in Halle. Until then, we wish you all the best in your endeavors and hope you carry the spirit of the Excellence Center with you wherever you go.

Much love from Halle,

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WENCHIA
5/5
Yes, I recommend this program

Amazing experience in Halle

After taking a 14-hour flight across half the earth to Halle, I spent three weeks at the Excellence Center. I am truly grateful to all the members here for making me feel so welcomed and making my time here filled with happiness. Though being a teacher for the first time was challenging initially, I gained more confidence as I worked on and figured out the more effective methods for teaching English. This study and work abroad experience has been incredibly amazing.
Thanks to all the intelligent and motivated members here who supported me during my time here. All the encouragement and guidance have been so invaluable, and I will carry the experiences and memories with me for a lifetime. This journey has not only enhanced my teaching skills but also broadened my understanding of different cultures and perspectives. I am truly fortunate to have been part of such a supportive and inspiring community. Thank you all once again for making this experience unforgettable.

Pros
  • Learn new languages
  • Meet many people from all around the world
  • helping refugees
Response from The Excellence Center

Hello Wenchia,

We are thrilled to hear about your incredible three-week journey at the Excellence Center in Halle. It is heartwarming to know that our team made you feel so welcomed and happy during your stay. Your dedication and determination as a first-time teacher truly paid off, and we are proud of the progress you made in teaching English to your students.

Our team members take immense pride in supporting and encouraging volunteers like you, and we are grateful for your kind words about the intelligence and motivation of our team. Your positive outlook and openness to new experiences have made you a valuable member of our inspiring community.

We appreciate your gratitude for the encouragement and guidance you received during your time here, and we are glad that the study and work abroad experience has been incredibly amazing for you. It is our hope that this journey has not only enhanced your teaching skills but also broadened your understanding of different cultures and perspectives. Thank you for choosing the Excellence Center and for making your time here unforgettable. Your memories and experiences will always have a special place in our hearts.

Much love from Halle,