I spent 6 months with a family in Beijing. I experienced winter and summer (sort of), ups and downs. It was my task to care for two children (3 and 4 years old). Through many obstacles I've had to face I not only learned a lot, but also improved myself. On one hand it was very hard communicating, as many Chinese families don't speak English and in the end I would say communication was the biggest problem. On the other hand I had to learn and speak Chinese faster and more because of that. The program is great for making friends, but I was never able to do my Chinese homework due to the work. I had to bring the kids to Kindergarten in the morning, then pick them up in the afternoon and play/ study with them until bedtime. I definetly went through a cultureshock phase while living in a Chinese family. It is more like adapting to a new culture than culture exchange. It was hard but very rewarding to me.
What would you improve about this program?
I would honestly want to improve so much.
1. we are being reminded countless times how Chinese people are different and its a different culture so we need to put up with certain things. but the host families should also be reminded that they are inviting a foreigner into their home and thus also need to adapt a little.
2. the host family could have sold me to human trafficking and no-one would have noticed for a few months. surveillance of family and protection of aupair is not enough.
3. the families are always more important clients than you. this fact depicts itself in various aspects. the family is breaking the contract? who cares, your opinion doesn't matter. you have to work more than 30 hours, even 100 hours a week? no-one can help you. what the family wants the family gets. the organization needs to make sure the host families know the contents of the contract and stick to the terms.
4. the host families treat you like staff. family? bullshit. you are being overworked and underpaid. so just leave the family-like relationship you tell us we would have out of the description.
5. THE MONEY IS NOT NEARLY ENOUGH FOR THE AMOUNT OF WORK I DO
I paid more for the program than it got me back so I think there is definetly something wrong. every month my pocket money ran out in the first 2 weeks after I got it. I didn't spend recklessly but I was very active, visiting sights and scenic spots.
conclusion: this is a job offer not a cultural exchange program so please just tell the truth and don't deceive young and ambitious people.
Response from LoPair Culture Exchange
Dear Virginie,
Thank you for your valuable comments regarding to LoPair Au Pair China Program.
We truly value your feedback for this program as it could help us to improve our program in the future and we are very sorry to hear that you had mixed feelings about your experience in China. We always try our best to deliver our high standard assistance to every aupair because helping every to have a good experience in this program means everything to us.
We are very happy to hear that you think you’ve improved yourself in many ways through this program, such as you’ve improved your Chinese language skills and made a lot of friends over the past few months.
As for your disappointment for the program, we assure you that we have addressed this issue with the team to find out what went wrong and take steps to ensure this is not repeated complained issue. Although we still need to make some clarification about some points such as your opinion about the pocket money being too less, we are sorry about that but the standard amount of pocket money of au pair China program is between 1500—2000 RMB as set forth by the national association to make sure it meets the legal requirement for cultural exchange programs in China.
If you still have more valuable opinions, we welcome you to contact us anytime for further discussion. My email address is iris.guo@lopair.com, or you can call me on (+86)18006718359. Please do believe that not just the host families are important to us, the aupairs are also the ones that we truly care about and we want you all have great experience here. Thank you once again for your feedback, and I look forward to hearing from you.
Best regards,
Iris Guo
Lopair Program Advisor