My boyfriend and I went through CIEE for Teach Abroad in China and would not recommend going through CIEE to anyone, for the following reasons;
1) The program costs a great deal of money ($2000+) and the services rendered are advertised as placement, an orientation, information on the teaching process and living abroad in China, and visa acquisition. When placing people, CIEE does not closely follow the requests of either the individual (We specifically requested to not be placed teaching children and were placed at a preschool) or the school (our school asked for people with two years of experience or more and they were provided with us. We had no experience working with children and my boyfriend had no work experience). Furthermore, they do not provide clear information about the ability to reject a placement. As for the orientation, the location was nice, as well as some of the activities, but the information rendered was far too little and, often, not accurate (For example, CIEE provided us no information on taxes, little information on teaching [especially for the preschool level], and their Chinese lessons, although split up into different competency levels, were all provided with the same packet).
The visa acquisition in particular is the largest strike on their system for me. We were provided little information about how the visas are secured and no forewarning about how the visas may not be acquired in time. It came as a shock to receive an email from CIEE telling us that our visas would not be acquired in time and that we needed to change our arrival date. We had spoken to CIEE previously about visa acquisition, as we wanted to arrive a few days early, and they had informed us that this would be no problem. However, when the visa wasn't coming through, I tried to get more information from them, and they became impossible to reach. Once I finally reached my coordinator, he begrudgingly agreed that the visa could be acquired in Hong Kong at our own expense, but would not provide me with details as to what would go into this effort. I understood that CIEE was not at fault for the visas not coming through, but their literature had not been forthright about the possibility. As information was the bulk of what I was paying them for, I pointed this out to the coordinator and suggested that the literature be updated to be more forthright. It was not updated.
When I asked the coordinator if I was guaranteed to get my visa by the date they told us to arrive, he informed me that we were never, in fact, guaranteed to get any visa from them, but if we had not received any visa by October, they would refund "a part" of our program fees. This was, in fact, generous of them, as their contract rather brutally absolves them of pretty much everything that can go wrong.
Once we informed CIEE that we did intend on getting our visas in Hong Kong, lest we incurred more cost, they danced on thin ice with our visa applications, waiting for the Z paperwork to come in, even though I requested that they didn't and I wanted to incur the cost on my own. We did not receive our passports with the L visa back until the day we were leaving. Once we reached Shanghai, we had been no better informed about what would occur, even after asking 2 CIEE representatives who were supposed to be the head of their departments. We were told that our school would handle everything. Once we finally went to Hong Kong to acquire our Z visa, we were informed by the Hong Kong office that our US physicals were not valid for visa acquisition in Hong Kong. When we called CIEE Shanghai, they were surprised by this fact, but did nothing to help us solve the situation. When we called CIEE Portland, they condescendingly informed us that we had been "warned" and informed that this would happen. When we told them that we were, in fact, not, they, again, did nothing other than admit their mistake.
2) CIEE representatives have often fallen off the grid and been completely impossible to get a hold of (this has been an experience program-wide over here). When CIEE representatives are reached, they often have nothing better to tell you to talk to your school about it.
3) I was informed by my school that they go through CIEE partially because it allows them to pay their teachers significantly less. That said, there are jobs in my area that require less time and experience (and no degree) that pay over double what I receive in a month.
In conclusion, what you can receive through CIEE Teach Abroad, be it information, TEFL certificate, a job placement, visa paperwork, and a short stint in Shanghai, can easily be acquired on your own and is not worth the large program fee forked over. If you are looking for a support network in China, CIEE is not a strong candidate.
Response from CIEE
Thank you for the feedback. CIEE has been working with the group of people in the area of China where the teacher is located to address the specific concerns of each individual and to improve the quality of the program moving forward. These improvements will result in better communication between the host schools and the teachers. Teachers will not be hired in groups, by schools who will then re-hire them to other schools. Additionally, the training program, when it is required, will be explained more clearly in school profiles and in working contracts.
Regarding salaries, each teacher is given a school profile before confirming their position and fully-committing to the program. This profile includes information about the school, teaching schedule, and salary details. Additionally, each profile and contract includes details about appropriate trial periods. Really, this is a training period and is not included in all contracts. These are sent to the teacher before commitment to the teaching position. If any of these details are problematic, any member of our staff can help explain or interpret the details and even to help re-negotiate the contract if necessary. As the commenter noted, negotiations are possible up to signing the contract. The culture of negotiations is deeply embedded in the experience in China; CIEE recognizes this and through cultural workshops in the orientation and 24 hour phone support, usually negotiations can be successful. We have also noted the challenges and misunderstandings that occurred with the trial period/training period this year and are working with the schools to make sure that the period is more transparent.
Hopefully other foreigners in the city are not the only source of fun, as a year in China should hold many other adventures. However, other foreign teachers in your network when you arrive is a major advantage of CIEE as CIEE operates the program in a group setting, in an effort to ensure that the program participants can network with each other before, during, and after the program.
Health insurance is a requirement of any CIEE Teach Abroad experience and iNext insurance has proven to be effective and to cover people adequately in China.
To effectively use CIEE support, CIEE only requires communication. Kelvin Li is a very dedicated supporter of teachers in China and he holds a 24-hour cell phone that does not get ignored. Equal support is available with the four, dedicated staff members in Portland, Maine. On the chance that this participant's email(s) got filtered by a junk filter, all CIEE participants have access to their CIEE account which directs messages directly to the entire team and is impossible to ignore. We are here to answer questions before, during, and after the Teach Abroad experience. As an organization with over 65 years of history, we are here to support your experience abroad and to validate your employment with anyone who requires a reference after your year abroad is over.
Please call us directly at 1-800-407-8839 ext 6 and we can explain our services, how we respond to challenges, and connect you with blogs and program alumni. Matt Redman, Director of Teach Abroad Programs