What is your favorite travel memory?
When I did a work & travel in Vermont (USA) where I was able to work with children in a day care center and many times I was their babysitter when their parents needed to go out. I had the opportunity to share with them for several months, to see them grow and learn, it was very beautiful. I always carry them in my heart.
How have you changed/grown since working for your current company?
It has allowed me to learn a lot about people's different cultures, countries, life experiences and language, to be a more open-minded person, and they inspire me to be more courageous. They also represent a constant learning for us because each person is very different and they teach us new things.
What is the best story you've heard from a return student?
Recently some German students were telling me that in Germany they can drink alcohol from the age of 14, which represented a cultural shock since here it is until the age of 18. They also told me that in their schools they can go as they want, the teachers do not care if you go with only a few clothes for example, or if you have piercings or tattoos.
If you could go on any program that your company offers, which one would you choose and why?
I would go for the one from India, since it is the most culturally different from Costa Rica. Currently my company offers many experiences in the Latin American area, so although I think they are amazing countries, they are not so culturally different from my country. India would be a great opportunity to learn about a culture 100% different from mine. It would be a great experience.
What makes your company unique? When were you especially proud of your team?
They are always willing to improve and open to constructive comments. They try to offer the best possible experience while maintaining adequate prices in the market. They provide the opportunity for foreigners to come to towns that are not so touristy so that they are really immersed in the Costa Rican culture and also, the volunteer programs are very different from the traditional ones offer in the country, they try to provide a truly unique experience.
What do you believe to be the biggest factor in being a successful company?
To understand volunteers and students why they travel, to understand their love for learning about other cultures and to share it as well. Be very tolerant with them, empathetic to understand that they are far from home and need help sometimes, and make them feel at home. It is important to try to connect with them through my own experiences, as well as to be a great host in my own country.