The Excellence Center Reviews

This experience was definitely more than I expected i.e. the hospitality from the organization and from the local community, the sites that we visited, the volunteer work in the refugee camps, the Arabic teachers and lessons, the food and drinks, the knowledge gained from the time spent here. I would highly recommend to anyone who is looking to volunteer or seeking the truth to apply to this program. In terms of safety, it is quite safe here, with regards to the community, it is very open here, everyone including kids are more than often outdoors. with regards to the Israeli soldiers, with my encounters, more than often they are respectful and simply doing their jobs to ensure safety of both the Israeli's, Palestinians and Foreigners.

I have really enjoyed my time here at The Excellence Centre. Every single person has made my stay here a unique and beautiful experience. From the patience and encouragement of my Arabic teacher Duha to all of the friendly, hardworking students. From the insights of Palestinian life in Hebron led by Osama's cultural tours to Marwa's homecooked food and having breakfast with Khitem.

I was here with another volunteer and we stayed in our own apartment. We were the only 2 volunteers here as due to the ongoing Israeli violence, flights have been cancelled and getting here can be a bit tricky. I ended up flying to Amman then crossing the border via King Hussein Bridge, catching a bus to Jericho and then a shared taxi to Hebron. Even though it was a longer journey, everyone was friendly and helpful along the way and I got so many "Welcomes" it actually made my day!

I chose The Excellence Centre as it had the most comprehensive and varied volunteer programmes and after messaging Rafat, we arranged a time to have a telephone conversation, and he answered all the questions I had and I felt reassured that I had made the right decision.

It's important to come here without European or Western expectations of structure as things can change last minute or can move at a different pace. You will learn each day what you will be doing as opposed to a set continuous plan. Going to Ibrahim Mosque can be challenging as you have to go through 3 checkpoints and the mood of the Israeli guards can change in a moment. It can be an uncomfortable, tormenting experience which lasts moments for me but is an everyday lived experience for Palestinians.

Regardless of the challenges, this was such a rewarding and rich experience that for sure I will be coming again.

I had a fantastic time volunteering to learn German and teach English at the Excellence Centre in Europe (Halle, Germany).

Each weekday started with a delicious communal breakfast prepared by our hosts, creating the perfect setting to connect with fellow volunteers and staff. The breakfast was followed by a mix of teaching English, learning German, and plenty of free time to explore the charming city of Halle. The supportive community atmosphere at the Centre was balanced with a great deal of independence, allowing me to develop my own lessons and explore local culture.

German lessons with Muaz were a highlight — his engaging and clear teaching style is truly magical. On the other hand, teaching students at the centre was very rewarding. It was wonderful to build people-to-people connections and see people come out of their shells as their confidence in communicating in English increased.

The sense of camaraderie with my fellow volunteers was strong, especially during farewell meals and group outings. I also really appreciated that, as a solo female traveller, I felt not only safe but also supported and inspired by the other volunteers I stayed in the dorms with. Rafat has built something truly special here, and I would wholeheartedly recommend this program!

My name is Jessica, I'm Belgian, I have a degree in Communications and work in the field of financial inclusion.

During my three-week stay at the center, I had the chance to assist English language teacher courses for teenagers, and to conduct individual interviews with young university students.

Living in Palestine could not be done this time (it's not my first stay in Palestine) without learning the language. Saja, my teacher, has taught me so much, being both, exigent and cool at the same time. By the way, I've decided to continue my lessons online before my next stay here.

Icing on the cake was the kindness, availability and generosity of the staff, each of them ! And what can I say about the students ... endless smiles.

Living in Hebron is a bit like living in a family cocoon on a large scale! You feel surrounded and safe at all times. Being able to go out for tea in the evening without having to close the car door (something unimaginable in Europe).

My hosts, Marwa, Ossama, Myse and Karim, reminded me of what a family was like, so much so that I felt part of this beautiful family myself.

I had the opportunity to revisit Jericho and Jerusalem (great emotional moment at Al Aqsa on a Friday for Dhur ...). I also visited Ramallah and Nablus. The latter combines tradition and modernity. Mohamad went out of his way to introduce me to a historian ... even though I'd just asked him a question about the origins of the old town.

I’m grateful for everything and look forward to seeing my second home (Palestine) and Family very soon.

Salam, I’m Rebekah from New York! I came to volunteer in Hebron October 2024. I’ve always been interested in Palestinian culture and the complicated history of the area, and I was looking for an opportunity to not only visit, but also volunteer in the community. It has been such a meaningful experience hearing from those actively living under the Israeli occupation and better understanding the Palestinian way of life in the West Bank. Hebron has been a wonderful home; Palestinians are some of the nicest people I’ve ever met, and despite the situation in Gaza and the regional tensions, Hebron feels very, very safe. The accommodations are so nice and conveniently located. The center feels like a family, eating meals together and going on excursions. There are many guides to show you around the area and teach you about the history and current state of the city. Everyone is eager to help you with everything, from giving cafe recommendations to practicing your Arabic. And the Arabic classes are so helpful! The teachers are wonderful. I would recommend working with the Excellence Center to anyone interested in volunteering in Palestine.

I was looking for an in-country German course to improve my language skills but found much much more at the Excellence Centre. As a retiree amongst mostly gap year overseas students, I was welcomed with open arms and made to feel part of the extended family. I had the opportunity to teach conversational English to a young refugee school student, which was a pleasure and we had many laughs! My German lessons were also made entertaining by Moaz and the other students, in my mind the best way to learn and improve! The support provided by the centre went over and beyond. I felt really well cared for and appreciated by everyone. It is a place and experience I now hold close to my heart. If chance comes my way again, I would love to return for more.

I spent 4 weeks at the Excellence Center teaching English and studying German. I'm currently on a gap year and graduated with my Bachelor's in Psychology last December. I had gotten a TEFL certificate a while ago and wanted to put it to use, and I felt like this program was a good opportunity to practice teaching in a comfortable and flexible environment, and I was right. Rafat was incredibly welcoming and the environment was very relaxed. Even in the off-season, there were several volunteers at the center who all came from a range of backgrounds and ages. I took German lessons with Muaz which were always engaging and entertaining. You are responsible for your lessons and schedule, so I would come into this program with a self-motivated and open-minded mindset. Beyond just language learning, you will find so much cultural exchange here as well. During my time here, the center moved to a new beautiful location which is a perfect representation of the continued growth and improvement of the program. All the staff, volunteers, and students are like a small family and you can tell that this experience leaves an impression on everyone involved.

I have a Bachelor’s degree in Finance, Accounting, Economics, and Public Policy. I was born in India and spent most of my life in the United States. I participated in the Volunteer and Study Arabic program at the Excellence Center.
At the Excellence Center I engaged in activities to teach students English, to learn Arabic, and to understand the culture and life here by visiting places, camps, and engaging with local community.
I found a lot of value in my Arabic lessons and I feel like I have a beginner level understanding of the language and will continue my studies to improve further.
I found the Excellence Center’s environment very conducive for learning, teaching, and with the most amazing leaders and staff.
In my time here I was able to visit the various factories for local crafts, the Old City, multiple refugee camps, holy/religious sites, and even a wedding.
During my time here I took trips to Bethlehem and Jerusalem.
I really enjoyed living in Hebron City, it is a full of the nicest people I have ever met.
During my whole time here I felt very safe in Hebron City and during my trips to other cities.
My favorite thing about Palestine is definitely the people – the kindest and most inviting.
I loved just walking down the street and random people invite me to sit for coffee or tea and just chatting away for hours.
I will definitely be back – it is great place to visit and volunteer opportunity full of beautiful people.
I highly recommend the Excellence Center to interested in this opportunity – The team here is amazing!

I wasn't sure what to exactly expect when I signed up for 2 weeks of learning German and Teaching English at the Excellence Center in Halle. Being a slower season, the program wasn't as intensive as I had anticipated in either learning or teaching, but what I hadn't anticipated was how enriching it turned out to be in other ways. I did love the German lessons with Muaz and the other volunteers, knowing what I know now I definitely would have signed up for extra hours. I also absolutely loved working one-on-one with the students teaching English and wish I could have continued to see their progress!

Most surprising was how I was able to bond with the other volunteers, even with such an age difference, I found getting to know them, and sharing my stories, as well as the connections we made with Rafat and the staff at the Excellence Center helped to make me feel like a part of something special and in such a short amount of time!

And, Halle! What a beautiful city! Great people, food and culture. It is a warm and diverse city, with many great museums and historical sights to fill any extra time I may have had.

The program and the city have a special place in my heart and I hope to return one day.

This was such an amazing experience. Not only was it fun, but it was extremely educational. There was so much to learn and do even in just the two weeks I was here. The people were so friendly, so exciting. The food is the best. Shawerma everyday. The culture is unique. The energy is lively. There's no question on if I'm coming back or not. I am. And thank you to everyone involved here. I don't know if the experience here could have been any friendlier. The kindness here challenges Canada to be honest. I truly wish I could have stayed longer but I am so glad to come back some time soon!