EA Ski and Snowboard Training

My daughter set off for the EA Lake Louise internship program in November 2022 and she is having the time of her life. She was assigned her own contact, Kerie, in the run up to her trip who was very helpful with information regarding the whole process, visa applications and flights. The Level 1 training took only 2 weeks and she is already training for her Level 2. A job at the end of Level 1 training was guaranteed which is a huge bonus! The work/life balance is perfect and she is teaching a mixture of private lessons, and group lessons to adults and children. She is also able to work additional hours on the resort lifts. We have been to visit and met some of her new friends from all over the world. In addition to her skiing she is now proficient in snow boarding and ice skating. The area is breathtakingly beautiful. This is an opportunity that should not be missed. We are so happy for our daughter and very proud parents.

Right from the word go we were this big crazy family who spent all day on the mountain and then all night hanging out having fun.

After 4 weeks of intensive training I felt like a completely different skier who could take on any challenge the mountain had to offer.

Working as an instructor was a dream come true, and there were constant learning opportunities throughout the season. I felt more self-confident after my season with the belief that I could accomplish anything I set my mind to.

Overall a great experience. Meeting new people, growing my own skills on the mountain and making very strong connections to continue working in this industry. It is my second year teaching (first through EA) and I have been able to build my confidence as an instructor as well as experience as a snowboarder. Also great is the opportunity to be able to keep on taking certifications and keep improving both my teaching and riding. Also the opportunity for travel is huge and definitely makes it a worthwhile investment.

I found this program back in 2018 and the interview process was very simple. The rep I worked with was extremely responsive and helpful. Because of my job and time for a sabbatical, I signed up for the Mt. Ruapehu New Zealand 2020 season.The real problem started as COVID hit in March. The communication dropped off and I was left in the dark on the status of my program that was scheduled to start in June. I understand the delays and uncertainty surrounding the pandemic. However, I was constantly requesting information because my rep seemed disengaged with the situation. I was sent a purposefully confusing email at the end of May, also telling me my rep had left the company. After a week of emails, I finally heard my program was cancelled and I would receive no refund. I was told I could transfer $4,000 to another program and would lose the other $2,000. As I mentioned previously, because of my job I am unable to transfer to another program during a different season. The company also had altered their terms and conditions document from when I signed back in July 2019. Now, EA has a different policy for COVID and delaying programs where you don't lose $2,000 for preparation costs. The company's run around responses and diminished communication leaves me feeling hopeless about ever seeing my money again. I wanted to share my experience because I know it is similar to many others in my program as we are all demanding refunds. I feel it is important for future applicants to understand EA's actions and lack of understanding during COVID.

I had an incredible season. So many friends, so many memories!
I learnt so much about skiing, about teaching, and about communicating with a variety of nationalities and social backgrounds.
EA made the whole training process so easy. Their job was to train us and get us prepared for the exam, which is exactly what happened.
My season was Club Med Tomamu’s grand opening season so it was definitely not problem free. But that was due to Club Med understaffing the resort. It was a busy and sometimes overwhelming season but it was also the most incredible experience of my life. We had great accommodation, great food, in a beautiful and safe country.
In my opinion nothing can be a 10 but this was very close. It was a great experience and i am very thankful. 9/10 😁