NextStepConnection's support team was literally there for me every step of the way - from arrival to departure - during my stay in Shanghai. As a matter of fact, my plane was delayed 8 hours in San Francisco, causing me to arrive in Shanghai in the middle of the night. It was 2am and I was worried that I would be stranded; yet, two employees - Virginia and Sabrina - left their beds to come rescue me during these late night hours.
The remainder of the trip went very smoothly, helping with translation, logistics, securing and introducing me to the firm for which I would intern, and arranging cultural events and dinners to experience.
We then all got to meet many other NSC students who were coming from various countries. This allowed me to meet new friends and have people with whom I could enjoy these experiences, not to mention it expanded my network.
I came in as a pre-MBA candidate looking to gain a new global, professional experience. This was the perfect medium through which to do so. I am confident that this experience, when woven into my graduate school essays, truly helped me get into both UPenn's Wharton School of Business and Harvard Kennedy School for a dual MBA/MPA degree.
What would you improve about this program?
I had actually gone through a third party, which represented and referred me to NSC. The only problem came about with a lack of planning and communication, because I did not have direct access to NSC before the trip. I wish I had had that.
I would recommend that you look into NSC and talk with them well ahead of the trip and keep in touch all the way up to your arrival, so that every detail is planned out and so that you have communicated whatever it is that you want to experience. They will work to accommodate most situations.
Response from Next Step Connections
We are very sorry that your experience didn't meet your expectations.
We always do everything we can to ensure you a suitable internship. However if an issue arises at work, the issue should be effectively communicated to our team, so that we are able to help you solve the situation as soon as possible. If the issue can't be resolved, NSC will immediately change your host company to ensure you still make the most of your experience.
We do understand that it is sometimes difficult to adjust to a new working environment, especially in a developing country like China, this is why our team is available anytime to offer assistance.
Again, we apologize that your internship didn't meet your expectations and we wish you the best of luck in the future.