Love Volunteers

Love Volunteers Reviews

Hana
3/5
No, I don't recommend this program

do not go

My boyfriend and I just came back from our volunteering trip in Rwanda. We were really disappointed when we got there because nothing that writes on Love Volunteer website is correct. Well, you could claim it is correct, but the house and community in Rwanda is represented way better than it actually is in many aspects.
Firstly, we got there and the school was almost finishing so we were told we could only SUPERVISE kids while they were doing tests, but that wasn't what we came for--we were not told that school was finishing even though we signed up for teaching program. Then, we were expected to go farming and housebuilding (the programs we did not sign up for and when we told them we came here to teach, they didn't understand what we were saying) every day and carry the heavy bricks for 700 meters even though we had a car. I just could not carry the mud bricks that weighted up to 30kg! We told our host we could use their car to bring many bricks at once and not to carry them one by one in +30 degrees, but they told us we couldn't do that.
In the end, we managed to teach, but just for a few hours. But, everything is unorganised. When we got to the school, our host told us to tell the headmaster what we wanted, and we were unprepared for that because we thought that everything was prearranged. Also, on Love Volunteers website it writes that you volunteer every day from 8 am to 5 pm, which is not true. We volunteered for two hours, then we had couple of hours off and then we volunteered for two hours or so again.
Another thing is that there simply wasn't enough food. Every day there was around 8 of us eating portions of food meant for three people. And it was low calorie food, which you just couldn't eat enough of in order not to feel hungry. We were dizzy and hungry most days, sometimes we even couldn't fall asleep because we were too hungry to do so. For example, one morning for breakfast there were three slices of toast for five of us, and there was no spreading for a few days.
Another surprise was the shower and toilet. From Love Volunteers website we concluded that everything was modern and up to some western standards (because you said on the website that we had wi-fi, kitchen and laundry -- none of which we had btw.), but it wasn't. The shower and the toilet were outside the house, in the back. We were supposed to shower with bucket, and the toilet was a hole in the ground with cockroaches inside of it. Even though you said there was wi-fi, it wasn't working for the whole time we were there. The kitchen consisted of a refrigerator and nothing else. The place where they cooked was outside the house, in the back, on the open. There was no laundry - unless you call washing the clothes in a bucket and then leaving them on the grass to dry laundry. We got our clothes after a few days, having asked for it several times. We got it still wet and stinky from the moisture that didn't go away after washing it. The garbage is situated in the garden. Better said, they use the garden solely for disposing trash - everywhere.
Also, we weren't allowed to sleep in the same room, seclude from the "Christian community" or even hug - which you are supposed to say on Love Volunteers website because it says that couples are allowed.
Our rooms were part of the offices in which they were working.
When we went to a National park, we asked they make us some food for the trip. However, they said that they couldn't do that and that there was no food. And when we told them that we were going to buy the food and cook it ourselves, they said that we were not allowed to use the kitchen to cook.

Apart from all the bad things, there were some good ones as well. Denis, who lives in the house we stayed in, is really the nicest person we ever met. He is always laughing, never sees anything as a problem. We had fun donating goats and had a good time teaching at homework club. Those kids were truly amazing and interested in what we were talking, so we really felt welcomed in the classes we had.

Response from Love Volunteers

Dear Marko and Hana,

We appreciate you taking the time to provide this feedback and hope to address some of the issues you raise. It's very important that volunteers are mentally prepared before they travel to the developing countries they choose to volunteer in. Reviews such as yours are a huge help in this regard.

We're sorry to hear that the accommodation and volunteering roles weren't up to your expectations. It's our job to prepare volunteers for their volunteering experience and, as such, we attempt to make it clear in correspondence and our Guidebook that facilities in Rwanda are very basic.

The partners we work with are underfunded and under-resourced and operating in locations that have only the very basic amenities (which is why they need the help of volunteers such as yourself). Our local teams do their very best to make sure that volunteers are safe and as comfortable as possible but things often do not run smoothly. Even they cannot predict what circumstances will be like when individual volunteers are on placement and we can only ask that volunteers be open-minded, flexible and willing to make the most of the situation.

It's such a pleasure to hear you say that Denis (our local team member) was "really the nicest person we ever met" and that the "kids were truly amazing". The children, after all, are what this program is all about and we're so pleased we were able to help you help them.

Thanks again for providing this feedback. We wish you all the best for the future.

The Team @ Love Volunteers

Cristo
5/5
Yes, I recommend this program

Thailand

My trip to Thailand was stunning and volunteer-filled. The trip was a unique experience. My favorite part was meating the Thai children. The kids were adorable and sweet. Also during the trip I met so many new friends from around the world. The food was delicious. I suggest this trip to others!

Response from Love Volunteers

Hi Cristo,
It's fantastic to hear you got way more out of your trip to Thailand than the average tourist :-)
Isn't the food just amazing!
All the best for the future and thanks again for taking the time to enrich the lives of the Thai children.
The Team @ Love Volunteers

Napasatka
5/5
Yes, I recommend this program

Great Experience in Pokhara, Nepal, Work with the Blind

I was happy with the Program I specific chose. To work and live with the blind was not difficult at all. I received a very nice and warm welcome from them. For me, it's a great challenging that I had to learn and understand how to communicate with the blind. How to communicate with the blind taught me how to think both; as me and as the blind at the same time.

I worked directly with the founder and executive director of IEC Nepal in Pokhara and I also lived at his place with his family. The Home Office has an amazing view of Annapurna and Himalayas, fresh air,... and nice and cleaned location.

We did not only talked and shared ideas, opinions about the programs for the blind, but also share any information about living, hygiene, nutrition, culture, and more....

I wrote a proposal for fund raising to an international organization in Europe. I joined with them for any situation as much as I could, and also as a part of the family.

I think, the Blind or any program for disable people really needs more volunteers. Let's make different !!

Special thanks for Kelly, Mike, LV staffs and Keshab, Manoj of the local team. Guys, you did very professionally and very impressive for all suggestion, information, management, and friendliness.

Response from Love Volunteers

Dear Napasatka,
We are humbled by your enthusiasm whilst on placement and by your efforts to promote this cause and raise funds upon your return from Nepal.
Thanks so much for being an amazing volunteer and for providing this review on a program which, we agree, needs far more volunteers.
Hopefully your words and efforts will inspire others to give their time on the Special Education program, helping the blind in Pokhara.
We wish you all the very best for the future and would love to have you join us again in the future.
The Team @ Love Volunteers.

Bella
5/5
Yes, I recommend this program

Tanzanian adventure of a lifetime!

I absolutely loved my six weeks in Arusha, Tanzania. Its so diverse here, you really have the opportunity to get amongst it all. I spent a lot of time with the children doing all sorts of things, like playing games, teaching english in the school etc however there was more then enough opportunities to get involved with things that keep the orphanage running. I spent time cleaning, lugging water and dirt, serving the children for lunch and occasionally dinner, gardening and basically anything that needed to be done. Be prepared to get dirty because a lot of what needs to be done is on the ground like laundry and dishes etc. I have to admit none of that matters because it is so easily adaptable at Matanyok. The Mumma and Pappa of the orphanage were amazing and really made me feel like one of there own daughters. They often would invite me around for dinner with them and the children "now thats a crazy process, feeding all their little mouths". I absolutely fell in love with the children of course, at first they are a little shy but once they learn your name and see you more then once they are also in love. The joy you get from telling them stories and playing activities will give you life long fulfillment and only inspire you to carry on your journey and continue to volunteer. I look forward to the next time I am back to see how much has grown and changed.

What would you improve about this program?
I developed such a bond with the workers and children on my trip I wouldn't change a thing for myself personally. However it was incredibly painful that a volunteer would spend his/her whole day, every day in the class room teaching and playing with the children and the other volunteers would be sitting on the ground doing laundry or cleaning dishes etc. I think if there was some kind of guidance put in place to delegate what volunteer does what and make the work load a little even would be incredibly beneficial for future volunteers.
Response from Love Volunteers

Hi Bella,
Thanks so much for this detailed description of volunteering in Arusha. It's great feedback for us and incredibly helpful for future volunteers. Knowing what to expect makes a huge difference to how a volunteer feels on their placement.
We're so pleased to hear you got stuck into whatever tasks needed to be done and got joy out of the simplest of things. That's what volunteering means!
We really appreciate your comments about how the program could be improved. Ideally volunteers would get together to arrange a suitable roster when on placement.
Thanks for being an awesome volunteer and we'd love to have you back!
The Team @ Love Volunteers

Karine
5/5
Yes, I recommend this program

My week in Cherkassy

I just finished my week in Ukraine, and I can honestly say it was one of the best experiences of my life. So much that I plan on coming back for 5 weeks when I am done school this year. I had been looking forward to volunteering in Ukraine for a while now and my coordinator was very fast at answering any questions I had at least two months prior to my arrival. My week was very organized, I got to do so much for the time I had, see children from different orphanages, visit the area, enjoy plenty of the local food and plan activities for the children. Another aspect of this trip is that, other than my love for Ukraine as a country and its beautiful culture, I was amazed by the children's view of happiness and their profound respect for one another. They were caring, grateful, protective, always smiling and very loving. All they wanted was to play and enjoy their afternoons together. It was so precious and simple. I also got to teach English and, my Ukrainian/Russian grammar being far from perfect, my coordinator Alex acted as a translator and everyone was very helpful and understanding when he was not around. As there were different types of orphanages, children differed on mental levels or physical illnesses, but I could never tell, because you'd be surprised how much children can communicate simply with a smile or a laugh ! It is the most rewarding feeling. All together it was a truly touching experience and I plan on keeping in touch, sending toys, crafts and pictures during the year (they promised to show me pictures of their art) and am very excited to make new memories with them in 10 short months !!!

Karine Wlasichuk, Montreal, Canada
Autumn, 2015

Response from Love Volunteers

Hi Karine,
It's always such a pleasure for us at Love Volunteers to work with amazing people like yourself who get so much joy out of helping others.
It's so great to hear you were inspired to go back to Ukraine and give more of your time to these wonderful children.
Thanks so much for being an awesome volunteer!
The Team @ Love Volunteers

Joy
1/5
No, I don't recommend this program

Ask a LOT of questions

This description is from the email I received from Love Volunteer (LV): "We work with schools and orphanages in and around Ulaanbaatar. They're generally lacking resources and so support from volunteers is greatly appreciated. The work is varied but volunteers who are assisting in a school will work with local staff and one-on-one with students. As they settle in they can take their own lessons."

The program was marketed incorrectly and NOT as described through our communications with Love Volunteer nor the coordinator.

First of all, when I showed up in Mongolia, I was picked up by the director's daughter, which is fine, because he had told us that he was out of the country. However, when we were dropped off at our apartment, there was not further instruction and we had to figure it out on our own. The next day, a local high school kid, who apparently volunteers with this program, came to give us a city tour, and told us that school was not in session, because it was their spring break, something we were unaware of. So basically, the first week of my 4 weeks, was wasted.

The 2nd week, I arrive at the school assigned with another volunteer to discover that we were volunteer at a private school, NOT an orphanage as expected. These were rich city kids and some of them even owned brand bags and iPhones.

We got in touch with the LV coordinator and told her the situation. She immediately contacted the coordinator to understand what was going on. Apparently, she was also unaware of the situation. She was good about keeping in touch with us and ended up returning a portion of the cost back to us.

We also met with the coordinator to understand why a non-profit was working with private schools and where is the orphanage as advertised? Basically, the orphanage camp is only ran during summer. Though he didn't explicitly say why, it seemed like he puts volunteers in private schools as a way to make some more money from volunteers. Also, only about 20% of the total cost goes to anything to help orphans. The rest is marketing, housing, and salary. NOT ok.

I was really upset with how the whole thing turned out. I received a portion of the money back and left the program to find my own volunteer opportunity. I DO NOT recommend this program, though I do appreciate Love Volunteer's efforts in resolving the issue.

Response from Love Volunteers

Dear Joy,

Firstly thank-you for taking the time to provide us with this valuable feedback; we're pleased that we were able to work with you during your volunteer placement to provide some form of resolution.

As a result of our investigations, following on from our email correspondence with you, we have discontinued our partnership with the organisation in question.

Ensuring that our volunteers have an enjoyable, safe and rewarding experience abroad is extremely important to us and we take this responsibility very seriously. Also of utmost importance to us is the quality of the partners we work with in each country. The registration fee that volunteers pay to us at Love Volunteers covers the cost of us continually vetting these partners and making sure they adhere to our standards.

It's great to hear that, in spite of the issues, you stayed on to volunteer in Mongolia and that you found us at Love Volunteers to be "sincere and fair in this matter".

The Team @ Love Volunteers

Tony
5/5
Yes, I recommend this program

A Rewarding Experience

I was in Moldova for one month and I had a wonderful experience. Svetlana was extremely welcoming and met us at the train station when we arrived. My home stay Alyona was one of the nicest people I've ever met, she was so accommodating and we still stay in touch from time to time.

I imagine it would be a little difficult at times if you didn't speak Russian or Romanian but for me I had ample chance to practise (my Russian) and it helped me in the town and in the village. When I was volunteering there were 4 of us and so we also volunteered in a nearby village, which was extremely rewarding because I could really see how the children and adults improved over the month I was there.

Many people in Moldova are very motivated to learn English but they have a real shortage of teachers and Svetlana works extremely hard to provide lessons and opportunities for everyone, which is why it was such a great opportunity to be able to help her.

What would you improve about this program?
When I did the program we had too many volunteers, which I think was the first time ever. Luckily Svetlana managed to find another opportunity to teach in a village, which was actually one of my favourite parts of the experience. However in the village the courses were poorly advertised and the attendance could have been better because many in the village didn't know we were offering free English lessons.

I was the only one on the program who spoke any Russian and the other volunteers found it difficult to communicate with some of their host families, all in all there were no major issues just a minor inconvenience at times.
Response from Love Volunteers

Hi Tony,
Thanks for taking the time to write such an informative review.
We receive lots of feedback about what a great job Svetlana does orchestrating volunteers and helping her fellow Moldavians.
Thanks for your comments regarding the difference it makes knowing at least a little of the local language. We highly recommend volunteers at least know the basics in countries where English is not widely spoken.
Thanks again and all the best.
The Team @ Love Volunteers

Tracy
5/5
Yes, I recommend this program

Zambia - The Real Africa

I was very happy when I found Love Volunteers. Not only do they have programs all over the world, they are also economical! I took a bit of a risk when signing up to go to Zambia as there weren't any reviews of LV volunteers there. That being said, it was the best decision ever!

I saw other programs available for Zambia at twice the price! I ran into some of the programs in Zambia and am glad I didn't end up signing up with them. With the local NGO LV partners with you get more of cultural experience and you live in the bush! Don't let that scare you thought, you still get a chalet with showers, toilets, nets, pillows and great cooks. Most importantly you get to know the locals, whether it be the locals whom you'll work alongside with or the locals whose house your building or the neighbours.

The NGO also has an option for a Botswana Safari which is reasonably price considering you go to different parks, accommodations and transportation.

If you want the real Africa, go to Zambia. If you want to truly contribute to the local community, volunteer with Love Volunteers. All the money you pay (except admin fee) goes to the local NGO, which in turns buys material for volunteers, hosts you, feeds you, and employs locals!

I couldn't have hoped for a better experience. Thank you to the LV team, the NGO, and the local Zambians!

What would you improve about this program?
A little more background on the local culture.
Response from Love Volunteers

Hi Tracy,
We are so pleased to hear we met our goal of providing an affordable volunteering placement that was rewarding for you, the volunteer, as well as making a real and lasting difference to the lives of indigent Zambians.
We work hard to find and vet our local partners and continue to ensure that our programs are worthwhile for everyone involved...and we make sure that 100% of the program fees goes to those organisations so they can keep doing what they do.
Thanks so much for taking the time to write this review to help future volunteers know what the expect. All the best for the future!
The Team @ Love Volunteers

Michael
5/5
Yes, I recommend this program

Just go!

To start, volunteering in Moldova is a true volunteering experience. Unlike some other programs, which seem to treat volunteering more like a component within a holiday package, the position here as an English teaching assistance will feel like a full-time job. That being said, the position and its responsibilities are not daunting. Svetlana, the program coordinator, does everything she could to make sure that volunteers feel comfortable with their assignments.

In a way, too, by participating in this program, I feel like Moldova gave even more to me than I gave to its people. Both its land and its people preserve a beautiful soul that has almost been entirely forgotten by other parts of the world. Almost everyone I met there is extremely sincere and good-hearted. Spending time with these people, you will learn something about yourself too.

Response from Love Volunteers

Hi Michael! Thanks for taking the time to post such a detailed and inspirational review. We are sure that future volunteers considering joining us in Moldova will really appreciate this wonderful insight into volunteering on this project. We agree, Svetlana is such an amazing person and alongside the rest of her team, is having such a wonderfully positive impact within her community. We are thrilled to be working alongside her, and to have volunteers such as yourself on the Love Volunteers team. Thank you! :)

Kevin
3/5
No, I don't recommend this program

Love Volunteers Cameroon

My main complaint with Love Volunteers is that they are simply a middle man. They hooked me up with a local NGO, which was great because I would have never found that NGO by myself. The problem is, for the two months I spent in Cameroon I paid Love volunteers upwards of 800$ in total. If you go directly to the NGO's website, it would have cost me 200$. Im pissed that I payed 600$ extra for basically nothing. They are making a massive profit off every good-hearted volunteer trying to make a difference in the world. Not sure I would give the local NGO a five star review either, but it was a good experience & I was well cared for the entire time I was in Africa.

Response from Love Volunteers

Kevin,
Thank you for taking the time to leave a review for our program in Cameroon.
We’re surprised and sorry to hear you were disappointed with the role we played in securing your placement.
As you know we liaised with you in the two months leading up to your placement and provided all of the necessary information regarding your trip, answering all of your questions and ensuring you were well prepared so it’s a shame to hear you felt our service wasn’t worthwhile.
We take our role of placing volunteers with trusted partners seriously and spend a lot of time and effort finding, vetting and reviewing our partners and programs to ensure our volunteers have the best possible experience. We carry out program audits on a regular basis so we’re happy to hear that overall you had a good experience and were well cared for throughout your stay.
We work with our local partners to keep the fees to a minimum (they are some of the lowest available) and are set by our partners to cover the cost of hosting you as a volunteer. It is part of our ethos at Love Volunteers that we do not profit from the program fee – 100% goes to the local partners.
To clarify the situation in your case, our partner in Cameroon lists fees in Euro, but, converting to US Dollars, the program fee for 2 weeks ranges from US$160 - $190 (depending on the exchange rate). So for your 8 week stay it works out at US$640 – US$760. We’re not sure how you calculated a cost of US$200.
Our only source of income is the US$249 registration fee which covers the work we do with partners mentioned above and supporting volunteers like yourself.
We encourage volunteers to stay in touch with us throughout their stay and raise any concerns they may have so we can help to resolve them wherever possible. We’re sorry you felt you weren’t able to work with us to clarify this situation whilst you were in Cameroon.
Thank you again for taking the time to leave a review. We are pleased that you enjoyed the program and we hope that you gained a lot from the experience.
The Team @ Love Volunteers