ISV - Volunteer Projects in Thailand
- Thailand
About Program
Sun-swept beaches, spiritual temples, smiling faces, lush tropical rainforests and tasty cooking are just a few of the wonders awaiting visitors to Thailand - but through volunteering with International Student Volunteers (ISV) you can be more than a tourist and address the needs of rural Thai communities and environments.
On ISV’s conservation projects, you could be working in rescue and rehabilitation centers for elephants, Asian black bear, gibbons and other animals. When it comes to community development, you can help tackle issues like human trafficking through providing support in centres for those at risk, or helping to maintain infrastructure and provide teaching assistance in Thai orphanages.
This exotic country has the perfect balance of culture and nature and it truly is a place that will capture your heart. For more details on how to make a difference visit ISV’s website and sign up for the experience of a lifetime.
Response from ISV (International Student Volunteers)
Dear RG,
First of all, we are very concerned upon reading this review. We read all reviews and take the feedback seriously and act upon any issues or problem areas that are in within our power to improve.
We have been running ISV programs in partnership with DEPDC since 2007 and our volunteers have not only raved about the project, but together we have made some very meaningful and inspiring progress here, so please do not think that your project had no impact.
There are a numbers of issues that you raised in your review and I will address some of them here. For questions related to where your ISV program fees go, the travel/medical insurance requirement, and own flight fees, I will ask that you please contact our main office in California (by phone or via email) as we will be happy to explain these to you.
Since we saw this review, we have been working to determine what could have led you to believe we were misleading you in regards to your volunteer project description of tasks. We sent you a Project Summary about 55 days prior to your departure and a more detailed Project Overview 30 days prior, and both clearly state construction tasks at the top of the list of tasks, followed by teaching Basic English.
However, we’ve also read the introductory email from your Project Leader which does include a reminder that you will be involved in English language instruction with your group, along with a request to think ahead about lesson planning, fun games, and any donations of supplies, such as crayons, etc. that you may want to contribute to the DEPDC project. That email from your Thai Project Leader is meant to be an introduction to your ISV Leader before you arrive and to include any important reminders or other pre-departure information that may be useful to you. It is certainly not meant to give or substitute for the detailed information you are sent in the ISV Travel Manual, Project Summary or Project Overview. In fact, that introductory email also included an underlined and italicized reminder to read those important documents.
We certainly regret any misunderstanding that the introductory email resulted in, and we have altered the wording to make it clear that the English instruction is in addition to the construction tasks to ensure that this does not reoccur.
We feel strongly that the DEPDC project is a high quality and worthwhile endeavor in need of volunteer assistance as they work to prevent and raise awareness of human trafficking and exploitation of vulnerable children, youth and women and to improve the lives of children in their care. Your Project Overview explains the type of interactions you can expect with the children and the reasons why the Center employs a “Play with Purpose” approach where volunteers use informal, fun and interactive games and activities to engage the children.
As for the construction tasks, we are addressing any shortage of tasks or lack of organization with the project hosts. It is possible that our hosts underestimated how quickly the tasks would be accomplished by your group and did not have sufficient back-up plans in place. ISV volunteers tend to be incredibly driven and hard workers and have been known to complete tasks in half the time or less than what was anticipated at their project site. I can tell you that we are in touch with all stakeholders involved to find out if indeed volunteers were left standing around with nothing to do, and if so what happened and why.
While we have yet to receive the participant evaluations from this group, I can tell you that the previous group (May 2015) of 14 ISV volunteers at DEPDC rated the project 4.8/5 and here are a couple of their testimonies:
• I loved this experience and it's really rewarding to see that just our presence in a community can change their whole day and give people a smile.
• I would mention the great organisation during the project. Also, the opportunity I had to learn and grow as an individual. This volunteer project was life changing. I have gained so much knowledge about the culture and people. The skills I have learned on this journey will not only impact me but the people I served too. I'm grateful for the time and effort that went into this project. I will never forget the children and friends I've met on this trip.
• I had amazing opportunities to learn and grow in a culture which taught me so much. My project leader made this experience so much fun. Her knowledge of Thai culture pushed me to want to learn more.
• Volunteering at DEPDC was so fulfilling. It was hard work but our efforts on the wall were much needed. It seemed like something they would not have been able to do without us, so I felt like I made a difference!
• It was incredibly rewarding and eye opening.
• I felt so accomplished and could visibly see change.
Sincerely,
Deanna Mathewson, International Education Director ISV