LoPair Au Pair China: Learn. Care. Explore.
- China
- Beijing
- Shanghai
- Hangzhou
About Program
Nǐ hǎo! LoPair offers an award-winning cultural exchange program which enables you to become fully immersed in Chinese culture, learn Mandarin, make fantastic friends from across the globe. We'll provide you with a 3-12 month placement in a major Chinese city living in a homestay with a lovely Chinese or Expat family.
Your adventure starts with arriving in Beijing, Shanghai, or Hangzhou! You'll get professional Mandarin classes per week, fascinating cultural courses etc. You will assist host family with live-in educational childcare and some light household chores up to 30 hours a week — you'll get a room of your own, meals, insurance and international round way flight tickets! On top of this, you will have plenty of chances to explore on your own, with other au pairs and with your family while receiving pocket money per month!
Video and Photos
Program Highlights
- FREE round-trip flights, homestay accommodation and insurance
- FREE Mandarin lessons per week
- ¥2000 pocket money per month
- Choice of host families all located in metropolis (Beijing, Shanghai. Hangzhou)
- Cultural activities
Response from LoPair Culture Exchange
Hi, I’m Nancy, Program Service Manager of Lopair.
Thank you for bringing to our attention regarding bad experience about the imperfect service of Lopair, from which we understand the situation. Sincerely regrets this and apologizes to you for any disappointment caused.
The issues referred to were raised here lately, some due to misunderstanding or miscommunication. It happens between people communicating with the same language, even if they share the same mother tongue. This is especially true if there is the added difficulty of cultural or language barriers.
First of all, we admit that the match between you and the first family is not appropriate, though it was your choice, Lopair should take some responsibility for this. Furthermore, we should have helped you communicate with your family more before the match, and “The visa issue” complicates the situation.
I understand that compared with emotional communication, blindly emphasizing rules may seem rather stiff and callous, while my colleagues may fail to find a proper way to communicate with you due to language or cultural differences, and may ignore the importance of personal feelings and the implementation of rules. I'm sorry, however, it's important to follow the process from an institutional and corporate perspective. No matter the early return policy or rematching process related to the rules of regulation of Au pair program, but not against you. Despite all this, your comments are also a reminder of whether the rules need to be improved.
Your review indicated you paid hostel during grace period yourself, which is offered to reimburse you by Lopair, and has been transferred to you along with the completion bonus. In addition, you will receive a compensation payment for the previous bad experience. I hope it makes you feel better.
In conclusion, we express our regret for your previous unhappy experience, which will improve our service quality and prevent it from happening again. please don't hesitate to tell us before you leave China in next few days, or if you come to China again in the future, whenever you need any help , we will do our best to help you. Thanks again for your feedback.