What is your favorite travel memory?
Visiting the Historical Casquet in Havana and the city of Trinidad were one of my best travel experiences on Cuba. Trinidad City was a mixture between the frozen live history and the modernism of a regular cuban society. My friends and I enjoyed a massive amount of nature and traditions. There are many good places to visit like Playa Ancon, the night club named La Cueva and others. Being in Havana was the best part. Here I had very good walks around the city, incredible nights in salsa clubs, many activities to do in the town with the local people and the greatest time ever.
How have you changed/grown since working for your current company?
When I started teaching, I was able to speak and interact with a lot of people, not realizing that I would encounter people from all around the world. This was only possible because of working at Corazon Cuba. I developed a lot of skills throughout the years I worked here and have grown a lot as a person by attending to the needs and being part of the joy of the guests I looked after. I acquired higher responsibilities due to the increasing fields added to my job. Understanding people of any kind has been a powerful tool i achieved to satisfy people visiting us and I got to a different level, not only in teaching spanish but also helping to experience the real cuban society and life.
What is the best story you've heard from a return student?
The best story I heard from a student that has returned to Corazon Cuba is that after leaving Cuba, it felt like there was something missing in their life that they couldn´t find anywhere else in the world. The warmth of the Cuban people and the welcoming atmosphere in Corazon Cuba made them return a lot of times because Cuba started to feel like a second home to them.
If you could go on any program that your company offers, which one would you choose and why?
I would prefer to be part of the 4 weeks ¨Learn Spanish Culture and Dance¨ program. It offers the possibility to experience all of Cuba, learn about the history and culture, aquire new skills like talking in spanish and dancing salsa in a longer period of time. This gives you the chance to fully immerse in this very different way of life.
What makes your company unique? When were you especially proud of your team?
One of the unique characteristics our company has is the family environment and the welcoming warmth we offer to our guests. We recieve a lot of new clients every month but when they leave, they are not just clients anymore, they are family. Seeing the tears in their eyes, knowing that they are leaving some part of a new family behind, makes us sad but also very proud of the environment we welcomed them in. And even though it is always very hard to say goodbye, they can always come back, knowing that they have a second home here with us.
What do you believe to be the biggest factor in being a successful company?
There are many factors to make a company successful. In our case, it is the combination of the environment we create and the decade of teaching experience we offer to our guests. Corazon Cuba developed into a family business, all of us are not just colleagues, we are friends. We take the experience we have by using it to help each other improve the work we do. We offer an environment where the guests can feel relaxed and happy but at the same time recieve a very high level of education. We always work with a smile on our face, which doesn´t take out the professionalism of what we do but makes it even better.