Intro Travel

Intro Travel

About

Intro Travel operate amazing and award winning group tours in Australia & Asia.

Perfect for solo or first-time travellers, our trips include advice and support before you go, an awesome Group Leader from the moment you arrive, an instant group of friends and an amazing itinerary full of unforgettable experiences.

Check out our programs below for all the info!

Founded
2005
Headquarters

Level 14
22 Market Street
Sydney NSW 2000
Australia

Reviews

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Lisa
10/10
Yes, I recommend this program

Sri Lanka has now become my favourite place to travel and I can’t wait to come back.
The trip was so well organised and made everything so easy and enjoyable for us. It covered everything that I wanted to see and had planned on visiting before deciding to go with Intro Travel.
Stu was everything you could have asked for in a group leader making everything so easy and fun! It was a bonus to have Dave and Prasad along for the ride too.
There were so many memorable moments of the trip and so many memories that I will take home with me.
From trying traditional Sri Lankan cooking to catching the famous train from Kandy to Ella there was never a dull moment.
One of my favourite days ever was waking up to do a safari in the morning and then going to surf at one of the most beautiful beaches I have ever been to.
I can’t wait to come back.

What is your advice to future travelers on this program?
Embrace the culture and traditions and let your leader make everything super easy and enjoyable for you
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Lisa
10/10
Yes, I recommend this program

Intro travels Sri Lanka experience tour has been an absolute blast, this has been my first group tour whilst traveling and I have truly been blown away at easy and the fun the trip has been. The accommodation was a really highlight with some amazing and unique hotels. Stu was a great leader making the trip effortless, banding everyone together immediately. It was great not to have to think about times, check ins, traveling or where to eat . The tour has a great mix of of activities from seeing some unique sights across the country to relaxing at beautiful beaches in the south. The elephant sunrise safari was a truly magical experience. The tour had a great mix of like minded people from around the world, I can not recommend this tour enough!

What was the most surprising thing you saw or did?
Sunrise elephant safari and seeing them in their natural habitat
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Nina
10/10
Yes, I recommend this program

My trip was absolutely incredible!
I did the 13 days tour in Japan and I had the best time. I experienced so much of Japan and learned so much about that country. Osaka was soooo good with it’s ‘buzzing’ atmosphere and bright lights! Staying in a Buddhist temple was a once in a lifetime experience and was in the beautiful Koyasan. The sushi making class was another highlight and made me love Sushi even more than I did already!
Our group leaders were amazing too!
Always there for us if we needed help or had questions and assisted with any travel arrangements for after the trip! Thanks to Nathan and Sammy you were absolutely incredible.
I will definitely come back to Japan!🇯🇵
Can’t wait for my next Intro Adventure - which will be either Vietnam or Bali!!!!

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Katie
10/10
Yes, I recommend this program

Words cannot possibly describe how incredible these last 18 days have been on the Thai Intro Tour. All worries of travelling on my own were gone from the moment I got to Thailand and each day my group felt more and more like family. Jess was the most incredible group leader we could have asked for making every moment fun and memorable. This tour has given me friends for life and I will never forget the amazing memories I will come away with. I couldn’t fault one single thing about this trip. The food was amazing, the accommodation was beautiful and the people and tour guides were brilliant! Each day is better than the last which is something I didn’t think was possible. I would highly recommend this tour to everyone and I hope you’re as lucky as we were getting Jess as group leader.

What is your advice to future travelers on this program?
Use this time to disconnect from the world back home and really make the most of every moment on the tour. Try new things and push yourself out of your comfort zone because I promise you won’t regret it.
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Ellenia
10/10
Yes, I recommend this program

Lots of great food, sightseeing, fun activities and chill time.

The value for money is amazing and there’s a perfect balance of activities/sightseeing as well as beach and poolside relaxation time. The itinerary is organised very well and no day felt wasted.

My group leader, Jess Richards was one of the best parts about it and I honestly couldn’t imagine this trip without her. She was extremely helpful, friendly, informative and always made everyone feel safe. Jess always made sure we were getting the most out of this trip and made this experience one I’ll always remember.

Over the 18 days I have meet some amazing people and have managed to build my photography portfolio. The tour is one of the best things I’ve ever done, I would 100% recommend it to anyone wanting to explore Thailand.

What would you improve about this program?
I wouldn’t change anything in terms of the tour itself, however, if possible could improve the variety of vegan options at accommodations that are linked to / owned by the company as it can be a bit repetitive.

Programs

Displaying 10 - 11 of 11

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Benjamin Andrew

Job Title
Senior Group Leader
Ben Andrew is 24 years old, born in South Africa, and raised in the UK, so has had the travel bug from a very young age.

He’s spent the past 6 years traveling far and wide to places including Spain, America, Australia and has now settled in Thailand (for the time being)
Benjamin Andrew

What is your favorite travel memory?

My favorite travel memory? Ahh, there's so many to choose from! I had just landed in Australia and had the full intention of working my way up the East Coast, traveling for a few months, and then trying to find work. I got to the Gold Coast, and checked into this hostel; as soon as I checked in, I know I was going to love it there. Fast forward 3 years, I’d ended up not leaving that very hostel and became manager, where i made some of my closest friends and so many amazing memories.

How have you changed/grown since working for your current company?

I’ve been with INTRO for just under a year and a half now, and can safely say, since day one, I’ve continued to grow within myself as a person.

You learn to become very patient, be very attentive to other people's needs, but also just enjoy the smaller things in life. I’ve been based in Thailand since I started and have fallen in love with the country; the cultural differences have really opened up my eyes to some new and amazing things.

What is the best story you've heard from a return student?

The best thing to watch/hear is how our group members grow within themselves on a group. If it’s someone’s first time traveling, joining a group can be quite daunting, so more often than not, we get nervous backpackers onto the groups.

It may be their first time traveling so far away from home, first time outside of their own country, and sometimes even their first time away from home. To begin with, they can be nervous, or shy, but with the help from other group members, these people really come out of their shells, and mentally mature.

Hearing from them at the end of the trip that they’ve had an amazing time, and will stay in contact with the friends that they met along the way, has got to be the best thing to hear.

If you could go on any program that your company offers, which one would you choose and why?

Personally, I’d love to do the Sri Lanka Experience tour. Sri Lanka is a country that has always appealed to me, with the variations of things to do there; jungle safaris, surfing, train rides.

With it being voted the number 1 destination to visit for 2019 by Lonely Planet, this country really is up and coming.

What makes your company unique? When were you especially proud of your team?

I think what really makes INTRO unique is how much they actually care and are trying to do their bit for the planet. Small Change is INTRO’s socially conscious initiative to try and reduce plastic waste, and do their bit where they can to the locals.

Throughout Vietnam, Cambodia, and Thailand, they have active beach cleanups. In Bali, they stay with local families where they can give back to the local communities. In Sri Lanka, they have a cultural exchange program with young monks.

It’s all about giving back, and much as possible with INTRO.

What do you believe to be the biggest factor in being a successful company?

For me, the biggest key factor to being a successful company is looking after their staff as well as their customers.

If you can keep your staff happy, they will do their jobs to the best of their ability. With INTRO, you really feel a part of the family, whether you be a group leader, a returning customer, or even a newbie. I can honestly say, I’ve never loved a job a much as I do working with INTRO and as the saying goes:

Do what you love, and you’ll never work another day in your life.

More Interviews