Intro Travel

Intro Travel Reviews

Cyrill Bambilla Profile Picture
Cyrill
5/5
Yes, I recommend this program

Wonderful time

V was an outstanding group leader—informative, funny, and genuinely great to be around. She shared helpful local insight, kept the group organized, and made every day feel easy and enjoyable. Her humor brought everyone together, and her warm, positive energy made the trip memorable. I always felt comfortable asking questions and appreciated how attentive, patient, and thoughtful she was throughout the entire journey. She went above and beyond to make sure everyone felt included and had a wonderful experience. Highly recommend traveling with V

What is your advice to future travelers on this program?
Be open to everything! The places being visited definitely will put anyone out of your comfort zone.
Pros
  • Exciting
  • Efficient
  • Fun
What other participants should know
  • Weather permitting some activities were shortened
  • Culture shock is many aspects if first time visiting Asia
Emily
5/5
Yes, I recommend this program

South Korea with Intro Travel

V was an incredible host and made sure that we all had the absolute best time! Yuna, our guide for the DMZ and the first day in Seoul was so informative, professional and lovely, we had a great time in all the locations throughout the trip and enjoyed every activity!
Taekwondo was brilliant, the instructors were very professional and fun.
The temple stay was a surprise, I expected to be a little bored because meditation isn't my thing but the monks were really sweet and made it really easy to enjoy
The food was all amazing
The locations all felt safe, I was walking alone as a solo female without feeling at all threatened or even really alert

What was the most unfamiliar thing you ate?
Live Octopus!
Pros
  • Friendly group and group leader
  • Incredible food
  • Great culture, very safe
What other participants should know
  • Picky eaters need to be prepared to buy snacks
  • Some of the trip involves sleeping on the floor, back problems may need to bring support
  • Spa is nude-only!
Jessica
5/5
Yes, I recommend this program

NZ intro tour

I had already done 2 tours with intro so knew I liked meeting new people and having a set itinerary. The nz has one of the highest step counts and several hikes but still doable. Despite the club or bars being empty(on weekdays)Sel imbued us with a great 'bring the party' attitude that never failed to make for a fun night out. Sel was a great tour guide, knowledgeable, easy to talk to and literally held my hand on some long bridges I didn't like! (Some activities are a bit more touristy than they may seem, but still fun!)

What was your funniest moment?
I personally really enjoyed the white water rafting I booked as an optional activity in rotarua. It was a grade 4/5 river and I got to swim over a rapid!
Pros
  • Meet new people
  • Don't have to plan itinerary
  • Plenty of advice and help from the tour leader
What other participants should know
  • Be comfortable doing things on your own, a perfect group isn't guaranteed
  • Be on time :)
  • Packing cells are useful
Response from Intro Travel

Hey Jessica! Two INTRO tours down, we love to see it! Sel sounds like she kept the good times rolling, even on quieter nights, and made those scary bridges a little less daunting. We’ll be sure to pass on your lovely feedback to her!

Kind Regards,
The INTRO Travel Team

Anja
5/5
Yes, I recommend this program

NZ 17 day trip

We spent two weeks travelling around New Zealand, visiting both the North and South Islands, and had an amazing time. There was so much to see and do, from learning about the local culture to enjoying the scenery and trying new activities.

We started on the North Island, visiting Rotorua, where we experienced the geothermal activity, including bubbling mud pools and geysers. We also enjoyed a traditional Māori Hāngī feast and cultural performance, which was a great opportunity to learn more about Māori traditions. Another highlight was visiting Hobbiton in Matamata, which is well worth a visit, even if you’re not a huge Lord of the Rings fan.

We then travelled to the South Island and stayed in Queenstown, one of our favourite places on the trip. There was plenty to do, from jet boating on the Shotover River to taking the gondola and enjoying the views. Queenstown also has a great choice of restaurants, shops and activities.

One of the highlights of the whole holiday was our day trip to Milford Sound. The drive was long, but the scenery along the way made it worthwhile. We took a boat cruise through the fjord, where we saw waterfalls, mountains and seals. It was a fantastic experience and definitely one of the places we’d recommend visiting.

A special mention must go to our tour guide, Sel, who really helped make the trip so enjoyable. Sel was friendly, knowledgeable and always happy to help, sharing interesting information along the way and making sure everyone felt comfortable. Having such a great guide made travelling around the country even more enjoyable and added so much to the overall experience.

The locals were also incredibly friendly and welcoming, and we appreciated the importance placed on protecting New Zealand’s beautiful environment.

Overall, New Zealand is a fantastic destination with a great mix of culture, adventure and scenery. I thoroughly enjoyed our trip and would happily return to explore more. I’d definitely recommend visiting New Zealand, and having a guide like Sel makes the experience even better!

What was the most nerve-racking moment and how did you overcome it?
I went bungee jumping and honestly I was so nervous but Sel (group leader) was so supportive and hyped me up about it. I was so proud of myself for doing it and Sel was so excited for me.
Pros
  • Amazing group
  • Fun
  • Learning about culture
What other participants should know
  • Pack layers it can get cold
Response from Intro Travel

Thanks for sharing this, Anja! From Māori culture in Rotorua to those incredible Milford Sound views, it sounds like you got a brilliant taste of New Zealand. We’re so glad Sel made exploring both islands that much easier and more enjoyable. We’ll be sure to pass on your kind words!

Kind Regards,
The INTRO Travel Team

Matt
5/5
Yes, I recommend this program

New Zealand is Amazing

I have never been travelling before nor gone abroad very much but this was actually life changing and now I am fully hooked. Our tour guide Sel was so knowledgable and fun, encouraging us to try everything we could and make the most of our time. She was also very supportive throughout and super organised which I particularly appreciated! New Zealand is so beautiful and better than anything I could have imagined. We were also very lucky to have a fantastic group as a whole, definitely made life long friends who I will continue to stay in contact with.

What was your funniest moment?
Playing games with my group mates after a night out was absolutely hilarious. Will never look at Twister the same way again.
Pros
  • Amazing views
  • Best tour guide ever
  • Lots of unique experiences
What other participants should know
  • Can be expensive
  • Flight is very far (from Europe)
  • Night life in most places was pretty dead
Response from Intro Travel

Hello Matt! We love that one trip has got you hooked on travelling! New Zealand, lifelong friends and a brilliant leader like Sel sounds like a pretty special combination. We’ll pass on your lovely words to her, especially your shoutout for the care she showed when it mattered most.

Kind Regards,
The INTRO Travel Team

Josie
5/5
Yes, I recommend this program

NZ

I had an incredible experience in New Zealand. This was my first international tour and I couldn’t have asked for a better group. The activities and planned meals were a good balance to not have to spend too much money but also get the most out of the trip. Our leader, Sel, was knowledgable and responsible as well as fun. She was excellent when things went wrong and so helpful towards onward travel and setting up activities. She made sure everyone was safe and happy at every step. Highly recommend!

What is your advice to future travelers on this program?
Say yes to everything and make the most of every minute.
Pros
  • Good organisation
  • Great leader
  • Good range of activities included
What other participants should know
  • Would’ve liked an extra day in some major cities
  • Time pressured in some instances
Response from Intro Travel

Hey Josie! We’re so glad your first international tour was such a great one. Having someone like Sel in your corner makes exploring a new country feel that much easier, especially when plans change. We’ll be sure to pass your kind words on to her!

Kind Regards,
The INTRO Travel Team

Mattie
5/5
Yes, I recommend this program

How amazing our tour leader was!

Sel went above and beyond constantly, gave everything her all and always made sure we were having a good time and made us into one big family!
Sel helped with building cv’s and motivating us to get jobs and make the best out of my working holiday! She constantly checked up on us after the tour ended and is so proud of me when I got my job and is like a true friend. The best kind of person I could have ever met! Even when an incident happened and someone was rushed to hospital, Erin came over and stepped in for Sel, just shows how caring everyone is

What was your funniest moment?
Me and Sel dancing through Wellington!
Pros
  • Amazing Tour Leader
  • Amazing People
  • Amazing Country
What other participants should know
  • Hostels… I’m a bit of a princess but alas it’s what I signed up for
  • The karaoke bar what refused us karaoke because there were too many of us , so Sel told them off :)
  • Hostels… I’m not meant for the traveler life but atleast I’ve experienced it
Response from Intro Travel

Mattie, we love hearing how Sel’s support carried on long after the tour ended! Helping you find your feet on a working holiday and cheering you on as you land a job is what it’s all about. We’ll share your lovely words with Sel and Erin!

Kind Regards,
The INTRO Travel Team

Marlon
5/5
Yes, I recommend this program

Warmth and Safety

From the beginning of the trip Liezl made us feel nothing but welcome as if we had a family member in a brand new country. No problem or requirement on any of our behalf’s was too much for her. The trip itself was awesome so much fun and so beautiful to immerse ourselves with the locals and not see SA from the outside lens of a tacky tourist but of a true springbok ! #thxliezl

I hope to one day experience a trip like this one day. Unforgettable!!!
Loved it
So happy would do it all over again !!

What was your funniest moment?
The dancing game !!
Pros
  • Friends
  • Food
  • Smiles
What other participants should know
  • NA
  • NA
  • NA
Valentina
5/5
Yes, I recommend this program

Memorable South Africa trip

Unfortunately our trip is coming to an end. Liezl has gone above and beyond to make this trip possible. We had an incredible time and I will treasure the memories and friends made!

Thank you for being so flexible, recommending activities and including our interests into the schedules.

I highly recommend booking this trip, it is certainly worth the time and money spend.

Thank you, Mamma Liezl 🫶. Wishing you many greetings and best of luck for the coming trips.

With best regards and much love

Valentina 🦓 🦒

Response from Intro Travel

Hello Valentina! “Mamma Liezl” says it all! We’re so glad she helped make your South Africa trip feel so special, with the flexibility to make it your own and a crew of new friends to share it with. We’ll pass on all your love to Liezl!

Kind Regards,
The INTRO Travel Team

Tamara
5/5
Yes, I recommend this program

such a great adventure

We spent two amazing weeks travelling through South Africa with our tour guide, Liezl, and she was simply the best! She took such incredible care of all of us and made sure everyone felt comfortable, safe, and welcome throughout the entire trip.

What made this experience so special was how much she genuinely cared about each and every one of us. By the end of the tour, it didn’t feel like we were a group of strangers anymore, but like one big family.

I also got a little sick towards the end of the trip, and Liezl went above and beyond to take care of me. Her kindness, support, and genuine concern meant so much to me, and I’ll never forget it.

Thank you, Liezl, for making these two weeks so special and for giving us memories we’ll cherish forever.

Response from Intro Travel

Thanks for sharing this, Tamara! It means so much to hear that Liezl’s care helped turn a group of strangers into a little family, especially when you needed that extra support. We’ll make sure she hears how much her kindness meant to you.

Kind Regards,
The INTRO Travel Team