TruTravels

Trutravels know how to pull the rug out from under you by changing their terms and conditions to suit themselves. Took our payment even asking to confirm whether coronavirus was a problem and a week later cancelled and refused to provide a refund. Original terms and conditions said we could have a refund.

Not happy with that decision or the attitude of their staff. Now we are stuck with trying to get our money back and no faith in them to provide the holiday they are promising. Really disappointing.

From the first night I knew that we were lucky to have Seyha as our guide. He was always ready with the relevant information while also making a continuous effort to keep a positive energy in the group.
Most of the time Seyha felt like a friend as much as a guide, which was important given the very small group size. I think Seyha went above and beyond to make up for this and ensure that I was getting the most out of the experience.
In a relatively short space of time I think this trip has given me a comprehensive taste of Cambodia. I enjoyed all of the 4 locations, all of which had something different to offer.
Although I would have preferred a larger group, one advantage of having a small group was the level of flexibility, which meant nobody ever needed to do something they didn't want to do.
I have never felt worried about anything throughout the tour, as Seyha was always on hand to solve problems and provide advice.
I also appreciated his enthusiasm for photography, as he was always on hand to help get the best shots.
Overall I feel that Seyha added significantly to my enjoyment of the tour.

After experiencing an awful tour with G Adventures, I was nervous of the trutravel tour. However, Seyha has made the trip everything I expected and more. I was taken back by the amazing excursions and accommodation provided by trutravel. I have fallen in love with Cambodia and will definitely be returning! I feel Seyha exceeded his role as our tour guide, making us feel welcome and homely for the 12 days being here. Seyha tailored the itinerary to suit us, which made the tour even more special. We have been able to see such memorable places such as S21, Killing fields, Angkor Wat, incredible sunsets and more. I was over the moon by the unbelievable knowledge Seyha has of his country. It was fantastic being able to find out more information. Seyha has such an outgoing, bubbly and caring personality which just makes the tour even more incredible. Even keeping me smiling whilst having seasick issues. I’m overly grateful to have experienced this trip and would recommend to anyone to definitely get involved!!!

Well what can I say but a massive thank you to Seyha, he is truly one of the most enthusiastic kind caring and most funniest person I’ve ever met, he really does go above and beyond. It has been a absolute pleasure getting to know him and all his incredible knowledge of Cambodia, where I have experienced my first time and most defiantly not going to be my last. It’s a wonderful country and definitely would love to return. His is amazing at his job and trutravels are lucky to have such a great person!. It also has been one of the most fun filled tour adventures I’ve ever done and they also get my 100% satisfaction with every single activity we have done and have had the most memorable experience learning all about Cambodia that will stay with me for life!! The group has also been amazing each individual I’ve met I will always remember as they have all made this trip for me. I’m sad it’s come to a end but I’m happy to of gained new friendships from it all. I wish everyone the best and from here to there next adventure, also once again a MASSIVE thank you to Seyha he is epic and have been so lucky to have him as our tour guide!!!!! 💫

As this was my first time travelling alone I decided I wanted to do a tour to break myself in, Vietnam has always been somewhere I wanted to go so I decided to book on the 17 day tour. I was nervous before arriving but straight away I felt comfortable with everyone and my tour guide Edna was amazing from the off. My nerves changed to relief straight away and it was clear to me it was the best decision I made. For me the tour just got better and better as we moved north and all the sites we got to see and the activities included were just amazing! People ask me what my favourite part was but I genuinely couldn’t pick a best part as I enjoyed it so much, this is massively down to the group of people I was with also, couldn’t of asked for a better bunch of people and I will be in touch with them again. Plenty of extra activities are available for you to do while you have free time and I would recommend for anyone thinking of doing the tour to take advantage of these. Edna was very helpful sorting any extra activities you wanted to do. Also very helpful in letting you know where to go for food or what sites to see. After the tour I had a week spare before flying to Cambodia and wasn’t sure on what to do so Edna suggested we rent some motor bikes and head off into the hills to see some more of Vietnam, I thought yes why not. After hours on the bikes the sites and views we got to see were just out of this world! And again this is all credit to Edna for helping sort the extra little trip out, as if I was on my own I probably wouldn’t have the confidence to do this! All in all I would massively recommend this tour to anyone who is thinking about Vietnam! Massive thank you to everyone on my tour, trutravels and especially Edna!