Greenheart

Greenheart Reviews

Lauren
5/5
Yes, I recommend this program

Teaching in Thailand was Wonderful

Greenheart are fantastic at providing support from the moment you land in the country. I arrived and was picked up by a driver arranged by greenheart, and then driven to my hotel room (sharing with another teacher). We then spent the next week having all our important documents sorted, applications for teaching jobs filled out and phones sorted, as well as Thai lessons, culture lessons, teaching lessons and wonderful activities such as muai thai and visiting an elephant sanctuary. I felt 100% supported by greenheart staff to get a teaching job, although flexibility on this front was required on my part as this changed once or twice before it was finalised. as well as emotionally and psychically supported for the rest of my time in Thailand. I ended up working for a school and a learning centre in Ayutthaya, a beautiful historic town, the learning centre was fantastic, wonderfully organised and gave me a variety of students in terms of age and requirements. The school was far less organised and I had some trouble here trying to make my lessons a success, however, I felt i could call upon Greenheart should I encounter any problems. I found the culture and language lessons provided by Greenheart at the beginning very helpful, as well as technical support of getting a SIM card and bank account, all of which would have been very difficult to do alone. I had a wonderful placement and a perfect place to live, and still keep in touch now with some of the fellow teacher I met there. A fantastic experience, so much so that I decided to use Greenheart again in 2018 for a home stay programme in China.

What would you improve about this program?
Of course it would be nice if the programme was a little more affordable for everyone, although I did make plenty of money once I was out there. I also got discount for my next programme.
Lux
1/5
No, I don't recommend this program

Not trustworthy and a rip off!

Not a good program at all! Overpriced! Basic needs were not even covered. Greenheart does not follow through with what they tell you they will give you. Felt more like a workaway experience. Was not given 3 meals a day and hot water did not work properly in homestay. None of the money goes to the host families so the organization overcharges volunteers and pockets the money. Organization does not reply to emails in a timely manner and when complaints are brought up, nothing is done about it. Local support is very poor. Very bad experience overall. Felt ripped off.
I did not receive "Three home-cooked meals a day for duration of program" that I was supposed to receive for the whole duration of my stay.
I definitely did not get the support I needed from the local staff for the $500 they received from me. The least they could have done for me was tell me to book my train ticket earlier before I arrived because I had to pay 100 euro for a train ticket that would normally cost 15-30 euro if I had booked it at least a week in advance.
The hot water did not work in the washroom they had given me to use. It would only work for about 10 minutes and then would completely stop. Therefore, I was only able to shower once a week! This should have been checked for the $500 I paid for the "Host family search, screening, and placement process" and the "background check".
I also do not understand why I had to pay $100 for the "Comprehensive medical/accident insurance" when all that was done was the registration for this. Moreover, I had my own medical insurance so this should have been optional.
I also did not even receive the package that I was supposed to receive via mail form Greenheart.

What was the most nerve-racking moment and how did you overcome it?
When I brought up the issue to Greenheart of not being fed 3 meals a day and nothing was done about it!
Response from Greenheart

Hi Luxmy, thank you for your review. As discussed with you via email already, the Teach English in a Homestay program includes many services, including program support, insurance, and host family vetting. We list what is included in the program on our cost page on the website, and we are upfront and transparent with the cost of the program and where your program fee goes. Though you have a local coordinator to reach out to for cultural questions and guidance, the role of this person is not a travel agent, and pick up and transportation to your host city from the airport is explicitly not included in the program fee. Homestay teachers are told they need to book transportation to their host city ahead of arrival. Three meals a day are covered by the host family in exchange for your tutoring, and after you let Greenheart Travel know about your concerns over the host family’s expectations we spoke with them and they assured us they were providing you with three meals per day. Your host family’s house was screened and searched properly. You did not inform Greenheart of your host family’s hot water issue while you were on the program so we could not ask the host family about this while you were there. Your host family has been part of the program for several years and this is the first time we have received any negative feedback. Finally, medical and accident insurance is included in this program and most of our programs. We enroll our travelers and it covers them for the duration of their stay, it is not simply a registration, it’s important coverage in case of a medical emergency while you are on program.

We informed you during your online pre-departure that we were having issues sending packages with Canadian customs, so unfortunately your package was sent back. After this happened, we offered to send it again, but you said this was not necessary. We aimed to do our best to support you during your program and respond to your questions and feedback in a timely manner and we do stand by the support and service provided before and during your program.

Bronwyn
5/5
Yes, I recommend this program

Milano

What an amazing adventure. My Host Family could not be More than they are: Wonderful Wonderful Human Beings and Friends for Life. Liliana and Paolo showed me how to Luve as an Italian; they proudly took me to see and experience at least half of their beautiful country. I stayed in homes of family and friends across Italy and up and down Italy. I visited Amazing places tourists don’t generally know - BELLISSIMO. We sang laughed and argued our way up and down and back and forth across Italia. Liliana and Paolo I Love You Both and will be back as promised.
Your country is beautiful, you certainly have the right to be so proud of it - voted the most beautiful country in the world in 2018, Your people are amazingly welcoming friendly and helpful.
Milano Metro ur um - lost again, wrong train again - wow another adventure, another place seen and experienced.
I cannot thank Greenheart enough for the experience you introduced me to.

What is your advice to future travelers on this program?
Immerse yourself in the life you have the opportunity to Live.
Enjoy every moment good and not so good - you can learn from it all.
Fiona
4/5
Yes, I recommend this program

My time in Gothenburg

Overall my experience being a student of Greenheart travel was a good one. I originally chose them because people were so helpful and kind as I went through the many steps to start my journey. They were always there to answer emails, assure my parents and answer questions we had.
Although, there where some less than positive experiences as well. I was placed in a family where not all members of the family wanted a student in their house, and the family rules seemed to change and get stricter over time. In the end after months of disagreement and at least one meeting with a local coordinator trying to resolve things, I actually got moved to another family after being kicked out. It wasn’t entirely the family’s fault at all, there where situations I handled incorrectly. But in the end when I received a letter of probation for exploring farther than I was supposed they also included completely untrue statements not related to what I did wrong. I feel they greatly misrepresented me, which really hurt.
A solution was found and I was placed in a welcoming, wonderful family that completely changed my experience for the better.
I wouldn't go one way or the other to recommend or not recommend. I would say do your research on multiple programs. The best way being to look at a reviews. See what people say about the rules and the family they where placed with to make a decision.

What was the most nerve-racking moment and how did you overcome it?
Flying across the world and dealing with customs and long flights alone was defiantly the most nerve racking.
Songkran Celebration with M.6 Students
Zak
5/5
Yes, I recommend this program

A Transformative Experience for the Open-Minded

When I first began researching teaching programs around Asia I never thought it was as complex and confusing as it is. I found Greenheart and they were encouraging and helpful. They don't hold your hand through every step, but they are supportive and make sure you feel informed and safe as you prepare for a huge leap into the unknown. As mentioned, the teaching world in Thailand/SE Asia can be complex. You'll work with partner organizations/agencies, since Greenheart doesn't actually serve or have access to every school in the country. Fortunately, I personally never had any major issues or emergencies while navigating some of the confusing transitions throughout the teaching process, but I always felt that Greenheart had my back and would have done their best to help had I needed it. I completed the TESOL course and initial placement, and fell in love with Thailand. I have since transitioned to other jobs, but I attribute a lot of my initial success to the fact that I came through Greenheart.

What is your advice to future travelers on this program?
If you've never worked in a foreign country before, this experience will be very very very challenging at times. DO NOT expect Thailand to cater to your every need. It's a beautiful, friendly place to live and work, but the program is not a vacation. The Thai community loves having foreign teachers, but they expect you (rightfully so) to live up to their expectations and to respect and adapt to their culture. Not the other way around. It's not always easy, but it can be absolutely transformative if you're open to it.
Elise
5/5
Yes, I recommend this program

Best Volunteer Experience

This was the best! I taught middle schoolers in Verbania, Italy for three months and four years later, I think about that time in my life every day. Greenheart transformed how I saw traveling by giving me a purpose in an amazing lakeside community with a terrific homestay family. My host teacher was lovely and spoke English very well. I did not choose where I would go, but was extremely happy with my placement in Verbania. Most of the program participants are placed in Torino, where there is a rich historical culture and nightlife. I was actually a bit closer to Milan, where I went for day trips on a couple of weekends.

I am still in touch with a couple of my fellow teachers in the Greenheart program and was so lucky to have made such great friends to travel with while I was in Europe and remain close to long after the program. The orientation before you go to your homestay town or city was very helpful in meeting folks to travel with or even to meet up and explore their temporary home for a bit!

What was the most surprising thing you saw or did?
The most surprising thing I did was joining a friend for a trip to Budapest and Vienna. I normally arrange most of my own trips but it was fun to go with someone else's plan and we ended up only sleeping 13 hours across 4 nights. I was able to explore two cities I probably would not have chosen myself and am dying to return to them. It was a major highlight of the experience.
Marissa
5/5
Yes, I recommend this program

Worth It

I'm so glad that I chose to take the 4 week TESOL course while in Korea. It was the best option for me and for those teachers that are new to teaching in Korea or new to teaching, I would highly recommend. Can you take an online course and get by? Of course you can, however this TESOL course gets you in front of the classroom almost daily and helps build that pacing that new teachers/new teachers to Korea might not have. Further, even if you have been a teacher, teaching a language is very different from teaching other subjects in your own language. I found this course to be hugely valuable and when I arrived at my placement I found that most of the information and ways to teach were the same and so the adjustment was minimal in the field. The team is always there to help and the instructor that I had (Jon Harman) really took the time to highlight strengths and areas of improvement for any teacher that presented. Finally, the TESOL course allowed us to teach at a camp for two days which was a sneak peek into how real Korean kids would act/respond and taught us quickly how to adapt our lesson plans and tailor them in a way that best communicated the information to the children. For me, this course was the bridge between my travel abroad/teaching experience and the new country. It was a way to wade into the culture, language, and customs of Korea while being surrounded by a helpful team and other westerners . It's a safe way to gradually be introduced to a foreign way of life and make it digestible. I cannot thank the team enough for their support and assistance in this transition and I would highly recommend this class for anyone who is new to teaching, Korea, or teaching in Korea. Best of luck travelers!

What was your funniest moment?
Karaoke! Well they call it noraebang, but it's such a different experience from the states and I have so many funny stories and memories of our group going out to these noraebangs and singing our hearts out until 3 in the morning. You haven't had fun until you are wailing Queen with 10 other travelers from all corners of the world, too delirious and having too much fun to care about your volume or accuracy of the song. Don't leave Korea without singing with other English speakers!
Erika
5/5
Yes, I recommend this program

A once in a lifetime experience

Teaching English in Thailand has been the most challenging and rewarding experience for me. I'm typing this review as I sit in my thai classroom watching music videos with my students on the last day of classes! I highly recommend this program to anyone who has a passion for adventure, travel, children, and being out of their comfort zone. I completed the TESOL course here in Thailand and met life long friends. In fact, four of us are backpacking Vietnam and Cambodia after we finish teaching! During the placement process, I was told I would be teaching 16-18 year olds (I am 22). I came into this experience assuming I would be teaching younger kids, so this was scary news at first. Now that I have been teaching them for 4 months, I wouldn't trade it for the world. Watching my seniors graduate was so special for me. I did something I never thought I'd be able to do and I couldn't have done it without Greenheart Travel.

What was the most unfamiliar thing you ate?
Out of all of the different food I came across in Thailand, the most unfamiliar thing I ate was either a chicken heart on a stick or a flattened, dried squid!
Maddie
5/5
Yes, I recommend this program

I love Greenheart!

I am so lucky to of traveled with Greenheart. They were extremely supportive through the entire process even when there was bumps in the road. They figured it all out. My family hosted an exchange student with a different company who were difficult and our family really struggled. That's why we were so iffy about sending me on an exchange year. Although, Greenheart has completely restored our faith in exchange!
If you and your family and worried about starting the process or even just have questions about exchange, Greenheart are your people. Even in you don't want to call, their website is beautiful and informative, and their staff are quick to respond and helpful in every way. An exchange will change your life, so put your trust in Greenheart to support you and your family.

Riley
5/5
Yes, I recommend this program

This company was incredibly helpful

Greenheart travel works with you from the visa preparation up until you're ready for your next adventure. They are very quick with replying to any concerns or questions you have about your program, accommodation, pay etc. I felt Greenheart always have an answer that was honest and accurate. Sarah, my program coordinator was very helpful and patient with me when I would e-mail her frequently with questions. They keep you in the loop with what is going on in their company as well as events and opportunities for Greenheart alumni. I always recommend Greenheart to friends and strangers when they are looking for an adventure similar to mine! I am so lucky to have gone through this company and experiened the year & a half away in Thailand that I did! I will forever cherish that experience.