API Intern Group

API Intern Group Reviews

Josh
4/5
Yes, I recommend this program

The Road to B Corporation

I undertook an eight week project for Arktisma. Arktisma embodies Serversaurus, a cloud-based hosting company, as well as the Electron Workshop, a coworking space in North Melbourne.

The project entailed guiding Arktisma through B Corporation certification. Becoming a certified B Corp would show all of Arktisma's stakeholders that it defined business success as more than just making profit, proving its commitment to social causes and environmental stewardship.

I managed the project throughout its entire lifecycle and achieved certification on time and budget. I also wrote and published a blog on my journey I hope will act as a free guide to other companies pursuing certification.

My day to day role changed as the project progressed but included laising with B Lab staff (the non-profit organisation which awarded the certifications) and existing B Corps in Melbourne and beyond to better understand the certification process and how best to tackle it. I also worked with senior management to complete the certification assessment. Finally, I created all the necessary documentation needed to prove our environmental and social initiatives. This included a comprehensive HR document and employee manual.

The highlight of my experience was that I had complete ownership of the project and saw it through to successful completion. For me, this is where the true value of undertaking an internship lies.
To add to this value, I gained exceptional insight into responsible business practices which are increasingly important in contemporary business across all sectors. It was inspiring to network with the B Corp community. Their passion and dedication to their mission to redifine business success is one that has changed my personal perspective on modern business practices.
Finally, my internship gave me excellent international business exposure, as well as experience in a small start-up. This has broadened my international commercial awareness and appreciation for different organisational cultures.
These three factors will undoubtedly bolster any job applications I undertake in the future.

What would you improve about this program?
Internships should be more structured with specific project milestones and end goals.
I believe that an application process similar to that which I did for my university masters internship would be a better process. The university had a variety of businesses/projects and you could choose a first and second choice to apply for. Each project had an explanatory document, an Initial project Scope, that contained:

• Company profile including mission, products, market, key financials etc.
• Overview of the business issue to be addressed
• Proposed aim and objectives for the project
• Scope of the project (included/excluded)
• Desired project output
• Details of company support provided to student
• Requirements of the company specified by the university
• Requirements of Intern Melbourne to the company (Can hide if necessary)

(I can give you a template for your reference if you wish)

A template like this could be given to your businesses to fill in and you could have an official document database of available projects. Applicants would have a wider view of potential projects and pick and choose in collaboration with The Intern Group their preferred internships.

These documents gave a clear view of each project and what exactly we would be doing. It also outlined responsibilities from the outset and could therefore help to prevent any misunderstanding of what each party should be doing during internships, thus preventing time wasting during the project.

The more official look that these documents could give could also help market the internships.

The more competitive process that this model may create would be beneficial to interns as a more rigorous application process will mean internships are not taken for granted and attract more driven candidates who will in turn make the most of their internship experience.

It would also be great if the company could outline their experience with previous interns and how they managed them with training, additional benefits etc
Lisa
4/5
No, I don't recommend this program

Don´t try Intern Group, try it on your own

My internship was supposed to be 5 months. I started at a "company" at the Google campus, which wasn´t even a company yet. It was a startup, which figured out it´s business plan, etc. When I complained, the Intern Group told me to make a list with the tasks I had to do and it´s going to be better. There was no list, as my only task was to do research (I applied for an internship in the HR sector). I was lucky that the founders of the company admitted that it was too early to have interns and they would help me. So the Intern Group had to help me too to find another internship. I was really happy with the second company.
Moreover, I was disappointed that I wasn´t supposed to live with other people from the Intern Group. I got to know a really nice guy at one of the Intern Group dinners, so I decided to move to his house. Again- I had to organise everything on my own. All in all, for the money I paid-it´s not worth it with the little support you get.

Response from API Intern Group

Thank you for your comment. We are sorry to hear about the first internship, but we would like to point out that the placement company was a real company. Unfortunately, their expected project didn't materialize for the period of your internship. Therefore, we moved quickly to find you another placement within a week of speaking with the original placement company. This internship was a success on both sides as you point out in your review. We are glad to hear that it went well.

In your accommodation, you asked if you could be moved to be in the same house with your friend, so we facilitated it immediately and made sure it happened.

We always work with our participants to make sure their experience is the best that it can be, as we did with you with regards to the internship and accommodation. Support is one of the most important parts of our program, which is why we have staff on-site 24/7 in London to make sure everything goes smoothly.

AJ
5/5
Yes, I recommend this program

Hong Kong Internship

I had an unbelievable experience in Hong Kong. The program was well-run, supportive, and has very accommodating and fun staff! The city itself is absolutely my favorite in the world and because of this trip I envision myself coming back very soon!

Patrizia
5/5
Yes, I recommend this program

Time of my life

I stayed in HK for 3 months and enjoyed every single day!
When I came to HK I didn't really know what was going to expect me. Of course I was a bit scared, because I was so far from home (Switzerland) and there is nobody I know. The day me and my roommate arrived Blair, the former event manager of the intern group, came to our apartment, showed us around and had dinner with us. A couple of days later we had some after work drinks and got to meet the other interns. Everybody, from the company as well as the interns, were so nice. I am very glad I got to meet all those lovely people.

My internship: I worked for an online shop in Aberdeen. It was my first work experience and I was surprised by how much responsibility my two bosses gave me. Unfortunately, they weren't always nice to me. At some point I even considered to quit. At the beginning of my internship there were two other interns as well. They also had some problems with our bosses, so we talked about the work situation with the intern group director, Krystal Lee, over dinner. She listened to our problems and then contacted our bosses. I always felt very supported by her and I am so glad I got to meet her!

Accomodation: I was aware of the fact that the apartments in HK are rather small. I just didn't imagine them to be this tiny. I lived in Wan Chai with two other interns. We had three bedrooms, a living room (with a TV, which we have never used), a kitchen and a bathroom. I was shocked when I first saw my bedroom cause in there was literally just my bed. I didn't want to stay there, but then after like 2 weeks I began to like the apartment and so I stayed there. Also the location was great.
Leisure: There is so much to do in HK. Apart from the complementary events like a trip to Macau, dinner at the peak and visiting the Buddha on Lantau Island, we went clubbing in LKF, traveled to Shanghai and Beijing on the weekends, had boat parties, went to the markets and shopped a lot. There was always something going on.

In general there is not a bad thing I can say about my experience in HK. I was so sad I had to leave and I know for sure that I will be back. I have met so many amazing people and learned a lot - not just about how a business works, but also about me. Coming to HK was one of the best choices I have ever made and I can only recommend this company.

Claire
5/5
Yes, I recommend this program

Great time in Hong Kong

I have spent three months in Hong Kong on a legal internship at a compliance firm. The work I have completed has been varied, interesting and educational. some tasks I have worked on include client proposals, policy drafting and writing articles for the company magazine. I have learnt a lot about this particular field of law and also the everyday dynamics of a busy office.

Hong Kong is a great city for social activities and sight-seeing. The InternGroup program is great as you get to meet so many other people and they organise lots of trips and social gatherings.

I have encountered no difficulties during my internship but I always knew the InternGroup staff were a phone call or email away ready to help.

I would recommend an internship in Hong Kong to anyone wanting to experience a vibrant busy city and fabtastic work opportunities

What would you improve about this program?
Maybe sort out the visa program a little better, I know processing Visas is not your job but often the time it takes to get one has been underestimated etc
Lisa
5/5
Yes, I recommend this program

An incredible experience

I completed a 3 month journalism internship and had an amazing time. I gained much needed industry experience which has helped me find full-time employment, while at the same time I was able to explore one of my favourite cities and meet people.

What would you improve about this program?
In terms of accommodation, I would have liked to have been placed in a house with other interns.
Tara
4/5
Yes, I recommend this program

12 weeks in Medellin, Colombia

I spent twelve weeks in Medellin living with a Colombian family. I previously studied Spanish at university in the States do I did not take Spanish classes during my stay. However, living with a family that only speaks Spanish was a great way to better my language skills. I also had the opportunity to practice at my internship so I think my speaking ability has greatly improved. I felt very safe during my entire stay. The neighborhood in which all the interns live is very modern, comfortable, and easy to get around. Taxis and the metro are very cheap so it is easy to travel to other neighborhoods in the city. The social programs and day trips provided by the Intern Group give you a chance to meet many other interns in the city, and I spent three or four days a week with them. I have made friends from all over the world and that has been one of the best parts of this experience. I only had minimal complaints. One being the amount of work I was given at my job was minimal and at times I was bored with nothing to do. The work ethic in Colombia is very different than the US so that was partly the reason. Also, although my host family was alright I would have preferred to be more like a family, cooking dinner together, sightseeing, etc. Living in an apartment as opposed to a homestay, however, does lessen your Spanish exposure significantly. Overall I had a good experience!

What would you improve about this program?
If I could change one thing I would recommend finding Colombian families who want to have foreigners stay with them and become part of their family, not just someone looking for a paycheck each month.
Bailey
5/5
Yes, I recommend this program

The Intern Group (5 Star Experience)

The quality of internships that The Intern Group finds for interns is outstanding. They take the time give you the best internship that suits you!

In addition, the overall experience between housing, events, and assistance throughout your stay is wonderful. The staff is very friendly and willing to assist you with anything you need.

My advice to future interns: This is your experience - make it what you want! Don't be afraid to wander alone and meet locals. You are there to make connections and advance in your career so you need to take advantage of that!

What would you improve about this program?
A little more information prior to boarding the plane. Everything felt a little up in the air. For me, it wasn't much of an issue...but to others who are a little younger and haven't been abroad before - this can make them a little anxious!
Read my full story
Sally
2/5
No, I don't recommend this program

PLEASE READ BEFORE CONSIDERING THE INTERN GROUP FOR AN INTERNATIONAL INTERNSHIP PROGRAM – EXTREMELY UNPROFESSIONAL - UNDERSTAFFED - BED BUGS – RIP-OFF - AVOID AT ALL COSTS!

Within this review, you will find out about the horrible experience I had with The Intern Group during my summer internship in 2014. This company used deceptive marketing to lure in interns and did not deliver on their promises. The directors of this program were not responsive when I dealt with severe issues with my accommodations during my 2-month stay in Hong Kong. After speaking with several other unhappy interns on this same program, I feel that a warning is in order for future interns considering the Intern Group for their internship abroad program.

To begin, I will start with the most relevant piece of information regarding the "top-quality" internships that the Intern Group provides. During my time in Hong Kong, I got to know several other interns on the program. After speaking to everyone about his or her internship, I found that everyone seemed to feel unchallenged, unhappy and taken advantage of. In my personal situation, I had asked the Intern Group to facilitate an internship with a large financial company, preferably with a company that has a presence in the US. This was 6 months prior to my program start date. One month before I was to leave for Hong Kong, the Intern Group finally contacted me and pressured me into taking a position with a start-up insurance brokerage that employed two other people, since there was limited time.

The Intern Group claims to have several connections around the world with top companies in various fields. However, I did not come across a single intern on my program that was with reputable company. Near the end of my stay in Hong Kong (HK), I asked my employer about how the Intern Group approached him about taking me on as an intern. He told me that the director, Krystal Lee, met with him and simply asked, "Do you want a free intern this summer?" Wow... I could've done that. A huge portion of the Intern Group's program fee is the internship facilitation & accommodations. For the up-charge that participants spend in the JOKE of the "facilitation of an internship", one could spend the same amount and stay in a luxury hotel for 2-months, with free breakfast!

Now I will move on to discuss the bed bugs; a problem that not only greatly affected me, but also affected everyone in my life back home. During my research stage, I found several photos on the Intern Group website displaying western accommodations, double beds, a huge kitchen, and modern appliances. Upon my arrival in HK, I walked into the apartment they had facilitated, and was SHOCKED. The building looked and smelled 100 years old, one of the rooms had bunk beds, and the entire apartment was approximately 400 square feet. I didn't complain, however, and stayed in the flat for about 5 weeks. For those few weeks I was getting severe bites all over my body; my ankles, shoulders and arms! Some of the bites are still on my body and will likely leave a scar. Since I have never dealt with bed bugs, I attributed the bites to mosquitoes at first, thinking they must've gotten into the flat through the bathroom fan that was exposed to outside and unable to be closed. However, when I started noticing black and yellow debris all over my bed, I started to get worried. I started googling, and immediately found out that I was dealing with bed bugs. I did thorough research into bedbugs to find out the severity of the issue I was dealing with. The results were unsettling. I searched my bed and found several casings of bed bugs and was completely disgusted. I found that bed bugs were treated in several methods, but the most effective was through hiring a professional fumigation company, then a cleaning service to remove any eggs that weren't killed during fumigation. I read terrible reviews online about people who used cheap bug bombs or mattress protectors, only to find that these methods almost always resulted in the issue persisting for several months. I relayed my research to the the HK director, Krystal Lee, and the manager of directors for the Intern Group, Andrew Prachuablarb. I laid out exactly what I expected from the company in terms of dealing with the situation effectively; I did spend $7000 for this program, after all.

They responded by telling me I had to sleep in that infested bed for the night, and that they would "take care of it" in the morning. After the first night in temporary flat, they emailed me saying they had taken care of the bed bugs using a cheap bug bomb and the company refused to clean the apartment, even the mattress!!!! Based on my previous research, I refused to re-enter the apartment until it had been properly fumigated/cleaned. Again, they refused to live up to this standard. They decided to move us into a different flat, and told my roomate and I to collect our belongings from the infested flat. While this sounds like they did a great thing, since the fumigation company didn't treat our belongings, we were simply moving the unhatched eggs to the new flat!! Sure enough, I started finding bed bugs left and right in the new apartment and after complaining, the intern group scheduled a "consultation" with a fumigation company. They treated me as if I was over-reacting to the situation, even though I had bites on my body to prove I was getting bit! During the consultation, they told me I had to find a bed bug on command, as if they were just conveniently sitting around for me to find. AFter finding out that it was 20,000 HKD for treatment, they decided to, again, take the cheap way out and give me a ghetto, zip-up CLOTHES DRYER that I could treat my belongings in cycles. However, my mattress couldn't fit inside of it, all of the cracks and crevices in my flat couldn't fit into the machine. It was a temporary fix to shut me up for the remaining few weeks of my stay. Not to mention, I found out that the same day of my departure back home, they moved new interns into the old flat with bed bugs!!! I quickly warned them of the situation. The day I was leaving I woke up to two adult bed bugs crawling towards me right when I woke up. The experience was absolutely revolting.

Upon my departure home, I had to throw away all of the clothes that I had with me, to ensure I didn't bring the bugs back home. My parents were sick with worry and had to lay out an extreme plan-of-action to prevent the spread of the bugs which involved: throwing away my suitcases at the airport, staying in a hotel for 3 days, and doing a lengthy RID treatment through my hair to ensure that I didn't have eggs near the roots. This not only caused a financial burden on my family to replace my lost itms, but also gave them emotional distress upon my arrival home.

While communication was a huge issue, the program itself also had several flaws. The excursions that were promised on the website conveniently changed upon my arrival to three, rather than the four that I paid for. "Dinner with a View at Victoria's Peak" turned into just dinner, since they chose such a foggy night to take us up there. I felt like I was utterly trapped for two months with no way out and the responses I received from the Intern Group were always questioning and unhelpful. The practices of the Intern Group during this ordeal were extremely unpleasant. The company only has 3 employees in Hong Kong, leaving participants with no where to turn in the event of an emergency when they are "busy".

After being home for about a week, I found out that The Intern Group sent out an email to the interns that moved into the infested flat saying that the bugs in the flats were cockroaches and are brought in from the US. Basically, lying about the type of bug & blaming ME for bringing them into the flat.

I have never dealt with such an unprofessional company. BUYER BEWARE & GOOD LUCK!

Response from API Intern Group

We are deeply saddened by your review - it is simply not an accurate representation of our program. We have had a busy, successful summer so far in Hong Kong and our interns have typically left our city having had an incredible experience of a lifetime.

We recommend others read our response here where we clarify various incorrect statements made.

In regards to the alleged slow response time from our staff - we have a strict rule in Hong Kong of 48 hours (2 working days) and having reviewed all correspondence with you our team did not fail once to meet this commitment. We also have an emergency number that we answer 24/7 - and where you were answered every time.

You wrote that your internship took 6 months to organize. It took 2.5 months. We received your program confirmation on December 31st and a role with a great company was successfully offered on March 14th - 8 weeks before your start date - not the 4 that you cite.

We partner with companies of all sizes – large, medium and small. We provided you with a fantastic opportunity with a small and rapidly growing financial brokerage and consultancy firm. When we presented you with this opportunity you were extremely excited about it. At the end of your internship you actually wrote a long thank you letter to the company about how good the experience had been and how much you had gained from it. However, even this has been omitted here.

All of the companies that we work with are taken through a formal, established vetting process where we talk in detail about their business and how international interns could compliment their work. When we decide to work with a company, it is not a decision we take lightly. Our main aim is to provide an excellent service to all participants. We want our interns to learn as much as possible during their program as we truly believe that cultural immersion and professional development are invaluable experiences that can help students kick start their careers. Sadly, in this case, conversations with managers have been selectively twisted to fit an anti-program narrative.

In regards to accommodation, apartments in Hong Kong are smaller than the norm in Western countries, and applicants are made fully aware of this. All our accommodation is of a very good standard and your specific apartment – 400 sq feet in size - is of an extremely generous size for Hong Kong standards. All accommodation is equipped with all of the appliances needed to have a pleasant and comfortable stay.

Regarding the main issue behind all this – that of the alleged bedbugs - numerous details have been completely fabricated. Firstly we employed highly professional pest control agencies that thoroughly searched your apartment as soon as you made your complaint – they were unable to identify any problems at all.

This service was called in twice to be 100% sure. They did a thorough search of all floors /linens / cupboards etc but could not find any bed bugs at all.

Pest control agencies in Hong Kong only ever begin treatment once a bug has been found, and if there were any bed bugs in the apartment they most definitely would have been found. Despite this, we moved you to a brand new apartment the very next morning.

Secondly, since this incident, and after another check, we have had a number of interns staying in this original apartment (and the one you moved to) – and the feedback has been excellent. There have been no complaints or signs of bed bugs in either. The conclusion is clear - there were never any bed bugs whatsoever.

What has not been mentioned in your review is that our organization bought you new clothes, paid for your dry cleaning bills etc as good will gestures - even though no evidence was ever found by the professionals at all.

Lastly, we would like to address the point made about the excursions we provide. Of course excursion calendars change - we want all participants to experience the best of Hong Kong (and Macau where you stayed in the luxury Sheraton hotel) – and this varies depending on the particular time of year. But all excursions we provided added up to exactly the same value and overall impact - in no way did you lose out, financially or culturally. We work extremely hard to ensure that the social aspect of our program is highly enjoyable.

Finally, Dinner at the Peak disappointed you due to the view - you must surely understand that weather conditions are out of our control!

This review is simply not an accurate representation of our program experience – we are extremely proud of our program and encourage anyone reading this to review the numerous positive reviews above and below this one.

Katie
5/5
Yes, I recommend this program

Intern London Provides An Amazing and Unique Experience For All

Intern London provides support from the moment participants are accepted into the program! I was involved in the internship interview process, was informed about my living arrangements and the social events that were provided with the fees of the Summer Deluxe Program, and had one on one interactions with the professional staff throughout my entire time in London.

As soon as I arrived, I got a call from a staff member to ensure my arrival and airport pickup, then met with her as well as other interns later that day to get to know each other and get a welcome to the city.

I never had to worry about having something to do after work, because Intern London planned events and meet ups for all of the participants to do, which not only were great for socializing with the other interns, but were cultural experiences that really rounded out my trip. I had the option to attend any or all of the events which also allowed me to have a trip that was unique and full of the experiences I wanted.

Intern London does a fantastic job of providing a professional experience for its' participants through finding an internship, as well as allowing participants to have an incredibly unique and incredible experience through the extra events that interns can attend.

A tip I would give to participants who opt for the Bethnal Green shared flats: set aside a little extra in your budget for either kitchen supplies and/or utensils. My group that lived together were able to find utensils and small pots for cooking in the neighborhood for between 15-20 GBP, just to give an idea of how much to set aside.

That being said, I would recommend the Bethnal Green shared flats as the living option. Out of about 30 interns who were in London with the program while I was there, probably 25 lived in the Bethnal Green flats and we all were able to hang out and do things together; it really added to my experience to make friends in my building and have them to go to Intern London events with!

What would you improve about this program?
I would add a packing list for interns, as well as a list of extras that they will need to provide for themselves (ex. pots, pans, forks/knives/spoons at the Bethnal Green location)
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