The Excellence Center

Program Reviews

Kate
4/5
Yes, I recommend this program

Volunteer experience in Hebron, West Bank

I spent a week and a half volunteering in Hebron, West Bank. I had a range of experiences from my arrival in Tel Aviv, including learning about the settlements within the Old Town, visiting Bethlehem, Ramallah and Nablus. I learnt Arabic and met many inspirational Palestinians. We visited Masafer Yatta, and learned of the experiences of the Palestinians living in Umm Al-Khair.
A a foreigner travelling in Palestine, I only experienced difficulties and Tel Aviv Airport and when visiting Masafer Yatta.
I would definitely recommend coming to the Excellence Centre for the warm welcome to Palestine, to learn and experience so much, to have a stable base from which to travel and to make solid connections with Palestinians and volunteers.

What would you improve about this program?
Clearer information about travelling to and from the Centre is needed with details about possible challenges and what to do to solve any problems.
Pros
  • Warm, welcome from the Centre staff, and the kindness and generosity of the Palestinian people
  • The opportunity to meet inspirational Palestinian people and other volunteers
  • The experience and learning gained from being in Palestine, not just watching the news
Cons
  • For my first weekend, most people left together, and with help, I needed to find out how to travel on my own
  • Greater focus on journalistic activities is needed for people on the Media program
  • Having a schedule more than a day in advance would be hepful
Response from The Excellence Center

Salam dear Kate,

Thank you for sharing your reflections on your time in Hebron. We’re glad to hear you enjoyed learning Arabic, meeting local Palestinians, and visiting key sites like Masafer Yatta and Umm Al-Khair. It’s wonderful that the Excellence Center could provide a stable and welcoming base for your travels and connections.

We appreciate your feedback and hope your experiences continue to inspire you long after your trip.

Warm regards,
The Excellence Center Team 🇵🇸❤️

Kate
4/5
Yes, I recommend this program

Volunteer experience in Hebron, West Bank

I spent a week and a half volunteering in Hebron, West Bank. I had a range of experiences from my arrival in Tel Aviv, including learning about the settlements within the Old Town, visiting Bethlehem, Ramallah, and Nablus. I learnt Arabic and met many inspirational Palestinians. We visited Masafer Yatta and learned of the experiences of the Palestinians living in Umm Al-Khair.

A a foreigner travelling in Palestine, I only experienced difficulties and Tel Aviv Airport and when visiting Masafer Yatta.
I would definitely recommend coming to the Excellence Centre for the warm welcome to Palestine, to learn and experience so much, to have a stable base from which to travel, and to make solid connections with Palestinians and volunteers.

What would you improve about this program?
Clearer information about travelling to and from the Centre is needed with details about possible challenges and what to do to solve any problems.
Pros
  • Warm, welcome from the Centre staff, and the kindness and generosity of the Palestinian people
  • The opportunity to meet inspirational Palestinian people and other volunteers
  • The experience and learning gained from being in Palestine, not just watching the news
Cons
  • For my first weekend, most people left together, and with help, I needed to find out how to travel on my own
  • Greater focus on journalistic activities is needed for people on the Media program
  • Having a schedule more than a day in advance would be hepful
Response from The Excellence Center

Salam dear Kate,

Thank you for sharing your reflections on your time in Hebron. We’re glad to hear you enjoyed learning Arabic, meeting local Palestinians, and visiting key sites like Masafer Yatta and Umm Al-Khair. It’s wonderful that the Excellence Center could provide a stable and welcoming base for your travels and connections.

We appreciate your feedback and hope your experiences continue to inspire you long after your trip.

Warm regards,
The Excellence Center Team 🇵🇸❤️

Abby
5/5
Yes, I recommend this program

A Transformative and Impactful Experience at The Excellence Center in Halle (Saale), Germany

My internship experience at The Excellence Center in Halle was one of the most rewarding and meaningful experiences I've had thus far both in my studies and my personal life. I got to work directly with refugees and community members in an international environment where I became more informed and engaged in pressing global issues like forced migration, the occupation in Palestine, and the challenges of integration in Europe. The work was hands-on and varied with every day bringing new opportunities to learn, teach, explore, connect, and grow. The social environment was dynamic, welcoming, and supportive, and I feel like I made lifelong friends over my 10 weeks there.

In my lessons with refugees, I often had to communicate with people who didn't speak the same language as me. It pushed me to get creative, using gestures and visuals to connect. This encouraged me to build confidence and connect with people from all kinds of backgrounds. Some days were filled with structured lessons, while others shifted on the fly based on the needs of the community. This unpredictability taught me to be proactive, resourceful, and comfortable working without a rigid schedule. My flexibility and adaptability were almost constantly challenged, and in the process, I developed skills that I know will serve me in any professional or cross-cultural setting.

The staff at The Excellence Center in Halle were supportive, approachable, and genuinely invested in the success of both participants and the community. Rafat, Ali, and Muaz were always making me laugh, but they also pushed me to think more deeply about the opinions I carried and the kind of role I want to play in the migration space. I came into this experience pretty sure I wanted to work in refugee affairs, but my time at the Excellence Center has truly solidified that. It’s made me even more determined to meaningfully engage in this field, whether by working closely with communities through grassroots initiatives, advocating for change in an international NGO, or contributing to policy-making at a global level.

I'm so grateful for my time at The Excellence Center in Halle. I made memories I will cherish forever and met people I hope to never fall out of touch with. This experience will always be a cornerstone of both my personal and professional journey, and the lessons I’ve learned here will continue to guide and inspire me in the years ahead.

What is your advice to future travelers on this program?
Take time to connect with both locals and fellow volunteers; you’ll learn as much from them as from the work itself. Come with an open mind and a willingness to adapt, and don't be afraid of making mistakes.
Pros
  • Meaningful work
  • Supportive and warm environment
  • Opportunity to develop cross-cultural communication skills and adaptability
Cons
  • Unpredictable schedule — a challenge if you thrive on routine, but an opportunity to grow if you embrace it!
Response from The Excellence Center

Salam dear Abby,

Thank you very much for sharing your experience! We’re delighted to hear how impactful your 10 weeks in Halle were, from connecting with refugees and the community to developing new skills in adaptability and cross-cultural communication. It’s wonderful that the staff and environment could support your growth while making your experience fun and memorable.

We’re honored to have been part of your journey and can’t wait to see all the amazing ways you’ll make a difference in the migration and refugee sector.

With gratitude,
The Excellence Center Team 🇩🇪❤️

Rebecca
5/5
Yes, I recommend this program

Unforgettable

A brilliant experience for anyone who wants to help out and learn at the same time. Really worth it! The people are super friendly and the students are truly inspiring and you can learn a lot from just one conversation with them. The location is beautiful and cheap, lots to explore nearby, such as Berlin, Hanover, Magdeburg a d soooo much more. The group activities are very fun and they make it easy to make new friends from alllll over the world! The diversity of the programme is the best part. I truly couldn't recommend it more. I wish I was there longer.

What was the most nerve-racking moment and how did you overcome it?
I was very nervous to teach my first student English. But with the support of peers I managed to make the lesson very fun (especially as he was 7) and educational at the same time!
Pros
  • Fun
  • Educational
  • Moving
Cons
  • Costly accommodation
  • N/A
  • N/A
Response from The Excellence Center

Greetings dear Rebecca,

Thank you for your kind words! We’re thrilled to hear that you enjoyed the program, the group activities, and the chance to connect with students and volunteers from around the world. It’s wonderful that you were able to explore Germany and take in the diversity of experiences the program offers.

We hope to welcome you back for another adventure soon!

With appreciation,
The Excellence Center Team 🇩🇪❤️

Ty
5/5
Yes, I recommend this program

An excellent way to see Palestine for yourself

If you're not sure how to navigate traveling to Palestine, or didn't even know it was easily possible, the Excellence Center is a great way to do it. Depending on your interest or reason for coming, they can connect you with various NGOs and other organizations in the region, plus offer the a great way to learn Levantine Arabic while helping to teach English to Palestinian students.

Another big part of life at the center are cultural or social events a few times a week, or trips/tours to meet Palestinians who still live in the H2 area of Hebron/AlKhalil or refugee camps. Hebron is among the most culturally traditional parts of Palestine so it's likely to be both quite different and interesting to learn about, coming from other cultures. I myself was connected with rural primary care organizations and got amazing experience shadowing local Physicians.

What was the most unfamiliar thing you ate?
Had goat lung in the street, very good!
Pros
  • Hospitality of the Palestinian people
  • Connections to local organizations
  • Experience in the villages
Cons
  • The security situation made some things complicated
  • Israeli immigration
  • Difference in diet (very sugar heavy)
Response from The Excellence Center

Salam dear Ty,

Thank you for sharing your experience! We’re glad to hear that the Excellence Center provided you with meaningful connections, hands-on experience, and the chance to immerse yourself in both the language and culture of Hebron.

It’s wonderful that you were able to shadow local physicians and explore different aspects of Palestinian life—these experiences truly make volunteering here so unique.

With appreciation,
The Excellence Center Team 🇵🇸❤️

Sarah
5/5
Yes, I recommend this program

Absolutely amazing

I warmly recommend the Excellence Center / Engage in Palestine for everybody who want to learn the palestinian dialect. This was my first dialect course and i am very happy that i found the Excellence Center. My teacher Dana is a truly wonderful teacher! 🌟

Her warm and patient way of teaching made learning Palestinian Arabic for me as german both fun and effective. I learned so much during the online course and always looked forward to each session. I’ll definitely be signing up for the next course. Shukran jazeelanو barak allah fiki, ya habibti Dandoun! 🌸 Sarah

Response from The Excellence Center

Salam dear Sarah,

Thank you for your lovely review! We’re thrilled to hear that your first Palestinian Arabic course with Dana was both fun and effective, and that her warmth and patience made such a positive impact on your learning.

We can’t wait to welcome you back for the next course—Shukran jazeelan and barak allah fiki! 🌸

With gratitude,
The Excellence Center Team 🇵🇸❤️

Helio
5/5
Yes, I recommend this program

Volunteering with the Excellence Center in Hebron

It was an amazing experience. I am so grateful to be here in The Excelence Center. It changed my life forever, knowing this land, these people, these children, and being able to help, but also learning so much with them all.

It is very safe to come here for volunteering even in these hard times, but Hebron is totally safe and you are being taken care of here as family. And leave as family. It feels like home.

For sure, I will come back soon and many times in the future.

With all my love and deep gratitude, Helio

What is your advice to future travelers on this program?
just come and have an unique amazing experience
Pros
  • Hospitality at the Center
  • People
  • Helping others
Cons
  • Nothing *
Response from The Excellence Center

Greetings dear Helio,

Thank you for sharing your heartfelt review! We’re so happy that your time at the Excellence Center left such a lasting impact and that you felt welcomed like family throughout your stay.

It’s wonderful to hear that volunteering, learning, and connecting with the community made your experience meaningful and memorable. We can’t wait to welcome you back to Palestine in the future!

With gratitude,
The Excellence Center Team 🇵🇸❤️

Ake
5/5
Yes, I recommend this program

Intensive Arabic in Hebron

I've just spent two weeks in Hebron, in the Intensive Arabic program. It has been a great adventure and a great experience on so many levels! I was a little nervous before coming here, but I didn't need to worry about any of those things that I had imagined might go wrong. Every one at the Excellence Center has been very helpful and there has always been a friendly atmosphere there. My teacher was really the best! I have made a lot of progress, and I feel inspired to continue learning Arabic. It has also been interesting to visit the city of Hebron. The local people are nice and hospitable and eager to get to know international guests. I have felt completely safe and always very welcome. I can really recommend a trip to the Excellence Center for anyone who wishes a holiday experience out of the ordinary!

What was your funniest moment?
I think everything was fun, but the Arabic lessons were particularly interesting.
Pros
  • Friendly environment
  • Excellent learning opportunities
  • Widen pespectives
Cons
  • Nothing *
Response from The Excellence Center

Salam dear Ake,

Thank you for your wonderful review! We’re so glad your two weeks in Hebron for the Intensive Arabic program were both inspiring and enjoyable.

It’s great to hear that your teacher, the staff, and the welcoming local community helped you feel safe, supported, and motivated to continue learning Arabic. We’re thrilled your experience was memorable and recommendable to anyone seeking an extraordinary adventure in Palestine.

With gratitude,
The Excellence Center Team 🇵🇸❤️

Beatriz
5/5
Yes, I recommend this program

Serendipity & self-knowledge

I chose this volunteer program because I wanted to practice my English, brush up on my German, and enjoy a sort of “semi-holiday” within a group with a common goal. I had already visited Germany, but this time I wanted to return on my own. I was also drawn to the idea of reconnecting with Syrian or Palestinian people, as I had visited Syria years ago.

My expectations were not only met but truly exceeded. The other volunteers and students have been bold, curious, and enriching individuals — a real source of inspiration. My roommate was just wonderful, and the students I was assigned to (special shout-out to Hussean, Halloren !) were kind and welcoming. I also had the joy of spending time with lovely, authentic young siblings (all female, from 0 to 11 years old) from a Syrian family.

It’s true that the program’s organization can sometimes be a bit confusing — schedules change, and class times aren't always clear — but you can always talk things through. Rafat, the coordinator, is very approachable, understanding and kind, and that makes a huge difference.

The atmosphere in the school is laid back, in a good way, e.g., you can feel free to find your teaching space... Just as another volunteer said: "it looks more like being in a living-room than in a school".

I’m leaving this experience feeling truly grateful and fortunate, even if I'm sad because I have to leave... Bitter sweet !

What was the most nerve-racking moment and how did you overcome it?
One of the most challenging moments for me came when I realized I had to ask the program coordinator for something — cleaning supplies — because the house REALLY needed a bit of attention. I wasn’t thrilled about sharing a flat either, as it hadn’t been clearly stated on the website. I kept thinking about it. But I worked through my own mental rigidity and tried to turn the situation into an opportunity for meaningful communication: expressing things clearly, and asking for something that I felt was fair.
It went well. I spoke to Rafat, who kindly agreed that I could buy what was needed and even thanked me for the gesture. He gave me a card to pay the supplies, - good.
I had decided to stay one more week, so three in total.

The same thing happened when I brought up the number of German classes I was supposed to receive (according to the program), or when I was asked to move out to another flat, because there were some space problems, since new students were coming to the center. Fortunately, another student came up with an idea that arranged us all.

You really get to know who’s in front of you when you're dealing with less comfortable topics — and, as the saying goes, “talking things out really works.”
Pros
  • Opportunity to be by your own, exploring the town, or visiting new places, as well as being part of a group of students with common interests (language learning at least).
  • A friendly and welcoming atmosphere, daily, where everybody is ready to help one another with information, tips for teaching, ...
  • Getting to know new people as classmates, meal sharing, trips, etc. so you meet very different backgrounds, accents, interests, ... some cultural misunderstandings as well.
Cons
  • Organization of the classes schedule not very accurate, with frequent changes.
  • The apartment where I stayed was packed with things, clothes, food, ... I guess they were left by former students and by the owner/s,... Anyways, A THOROUGH cleaning from time to time would be very welcome. Not mean the everyday organization
  • Maybe more teaching materials for kids in English.
Response from The Excellence Center

Salam dear Beatriz,

Thank you for sharing your thoughtful review! We’re thrilled that your time in Germany exceeded your expectations and that you felt inspired by the students, volunteers, and community.

It’s wonderful to hear how welcomed you felt, how meaningful your connections were, and that Rafat and the team were supportive throughout. We’re glad the relaxed, homey atmosphere helped make your teaching experience enjoyable and memorable.

With gratitude,
The Excellence Center Team 🇩🇪❤️

Tahnee
5/5
Yes, I recommend this program

Best travel program I've ever experienced

Honestly, I was somewhat nervous before I arrived here, but after staying with the Excellence Center for 4 weeks I can say with full confidence that I have never met a more warm, welcoming, fun and accepting group of people. The people I've met at the center have left a lasting impact on me and left me with memories that I will treasure forever, but most of all I want to show appreciation for the staff. Rafat, Muaz and Ali have been absolutely fantastic, and so welcoming, treating every single one of us students like family. They are all such amazing people with so many stories to tell, and they are what makes the Excellence center so great. Muaz has been one of the best teachers I've ever had, and his patience and encouragement when teaching has made learning German incredibly fun and productive for me. I've genuinely felt so at home at the center, and honestly the thought of leaving makes me want to cry. I'd absolutely stay longer if I could. I've valued my time and experience here so dearly, and would encourage absolutely anyone and everyone to sign up for this program. I'll absolutely be visiting again in future. :)

What was the most nerve-racking moment and how did you overcome it?
Teaching for the first time with no teaching experience felt very nerve-racking, but I'm happy that I got to experience it and i really enjoyed the time with my student. :)
Pros
  • You feel like part of a family
  • You learn lots of German even if you started with 0 experience.
  • You get to try different foods, experience life in Halle, and learn about the city (and nearby cities) history
Cons
  • I am sad to leave
Response from The Excellence Center

Salam dear Tahnee,

Thank you for your heartfelt review! We’re so happy to hear that your four weeks at the Excellence Center were warm, welcoming, and memorable.

It’s wonderful that Muaz, Rafat, Ali, and the whole team helped make your German learning fun and productive, and that you felt truly at home among our community. Your enthusiasm and appreciation mean so much to us, and we can’t wait to welcome you back in the future!

With gratitude,
The Excellence Center Team 🇩🇪❤️