I chose this volunteer program because I wanted to practice my English, brush up on my German, and enjoy a sort of “semi-holiday” within a group with a common goal. I had already visited Germany, but this time I wanted to return on my own. I was also drawn to the idea of reconnecting with Syrian or Palestinian people, as I had visited Syria years ago.
My expectations were not only met but truly exceeded. The other volunteers and students have been bold, curious, and enriching individuals — a real source of inspiration. My roommate was just wonderful, and the students I was assigned to (special shout-out to Hussean, Halloren !) were kind and welcoming. I also had the joy of spending time with lovely, authentic young siblings (all female, from 0 to 11 years old) from a Syrian family.
It’s true that the program’s organization can sometimes be a bit confusing — schedules change, and class times aren't always clear — but you can always talk things through. Rafat, the coordinator, is very approachable, understanding and kind, and that makes a huge difference.
The atmosphere in the school is laid back, in a good way, e.g., you can feel free to find your teaching space... Just as another volunteer said: "it looks more like being in a living-room than in a school".
I’m leaving this experience feeling truly grateful and fortunate, even if I'm sad because I have to leave... Bitter sweet !
What was the most nerve-racking moment and how did you overcome it?
One of the most challenging moments for me came when I realized I had to ask the program coordinator for something — cleaning supplies — because the house REALLY needed a bit of attention. I wasn’t thrilled about sharing a flat either, as it hadn’t been clearly stated on the website. I kept thinking about it. But I worked through my own mental rigidity and tried to turn the situation into an opportunity for meaningful communication: expressing things clearly, and asking for something that I felt was fair.
It went well. I spoke to Rafat, who kindly agreed that I could buy what was needed and even thanked me for the gesture. He gave me a card to pay the supplies, - good.
I had decided to stay one more week, so three in total.
The same thing happened when I brought up the number of German classes I was supposed to receive (according to the program), or when I was asked to move out to another flat, because there were some space problems, since new students were coming to the center. Fortunately, another student came up with an idea that arranged us all.
You really get to know who’s in front of you when you're dealing with less comfortable topics — and, as the saying goes, “talking things out really works.”
What other participants should know
- Organization of the classes schedule not very accurate, with frequent changes.
- The apartment where I stayed was packed with things, clothes, food, ... I guess they were left by former students and by the owner/s,... Anyways, A THOROUGH cleaning from time to time would be very welcome. Not mean the everyday organization
- Maybe more teaching materials for kids in English.
Response from The Excellence Center
Salam dear Ake,
Thank you for your wonderful review! We’re so glad your two weeks in Hebron for the Intensive Arabic program were both inspiring and enjoyable.
It’s great to hear that your teacher, the staff, and the welcoming local community helped you feel safe, supported, and motivated to continue learning Arabic. We’re thrilled your experience was memorable and recommendable to anyone seeking an extraordinary adventure in Palestine.
With gratitude,
The Excellence Center Team 🇵🇸❤️