The Excellence Center

Program Reviews

anneliese
5/5
Yes, I recommend this program

spending time in hebron

The Excellence center provides a wonderful look at life in the west bank through cultural immersion, classes, and support while you explore the area. The staff are so friendly and happy to answer questions. They also have an excellent network of contacts to help you learn more about anything that interests you in the area. They provided helpful arabic classes and had very comfortable accommodation that was close to the center
As a volunteer with the Medicine and Healthcare program, I also bore witness to the realities of medical apartheid in Palestine. In most areas of the West Bank, Palestinians are not allowed to build hospitals or clinics, even on land that they own. The Excellence Center connected me with the Palestinian Medical Relief Society and the Green Land Society, which have offices based in Hebron and send mobile clinics to areas where there are no medical facilities. I also spoke with many healthcare professionals who told of how, even in areas with medical facilities, resources are limited, including several crucial medications which are blocked from being imported into the West Bank. And yet, Palestinians are among the most resilient and resourceful people, finding ways to take care of each other in spite of all these barriers.

If you did this all over again, what's one thing you would change?
I would stay for longer. 1 month flew by and I could have easily spent more time here.
Response from The Excellence Center

Greetings dear Anneliese,

Thank you for sharing your thoughtful review! We’re so glad your time with the Medicine and Healthcare program gave you meaningful insight into life in the West Bank and the realities of medical access for Palestinians.

It’s wonderful to hear that our Arabic classes, supportive staff, and connections with local organizations helped you engage deeply with the community. Your reflection on the resilience and resourcefulness of the people truly captures the spirit of what we hope every volunteer experiences.

With gratitude,
The Excellence Center Team 🇵🇸❤️

Tristan
5/5
Yes, I recommend this program

Beautiful and lovely experience

I'm extremely happy with my decision to spend a month teaching English at the Excellence Center. I met so many great people, many of whom I hope to stay in contact with. As cheesy as it sounds, we truly were a family. I felt like I grew so much over the course of the program, not only through interacting with other interns but also from the students I taught, who were all lovely people as well. I was able to realize that I would like to pursue teaching in some manner in the future, even perhaps as a career.

Response from The Excellence Center

Salam dear Tristan,

Thank you for your wonderful review! We’re so glad your month teaching English at the Excellence Center was meaningful and that you felt part of a supportive, family-like community.

It’s fantastic to hear how much you grew through interactions with interns and students alike, and that your experience inspired your interest in pursuing teaching further. We’re thrilled your time with us was both rewarding and impactful!

With gratitude,
The Excellence Center Team 🇵🇸❤️

Anna Julia
5/5
Yes, I recommend this program

A wonderful experience

I did the Media and Journalism program and I had a great time. Everyone at The Excellence Center is super welcoming, nice, fun, and available. Rafat is supportive and helpful, and he really made me feel part of a family. Muaz and Ali are amazing teachers and people. I learned so much during my time here, I met such a wide array of people from all around the world, began learning Arabic, and overall grew so much. I am so thankful I was able to have this opportunity and meet all these wonderful people. I really recommend coming to The Excellence Center, it was so formative and fun.

Pros
  • Inclusive and fun
  • Welcoming people
  • Learned a lot
Cons
  • None, just having to leave :(
Response from The Excellence Center

Salam dear Anna Julia,

Thank you for sharing your experience! We’re thrilled that your Media and Journalism program in Germany was both fun and formative.

It’s wonderful to hear how welcomed you felt, how much you learned, and how you connected with people from around the world. We’re glad Rafat, Muaz, Ali, and the whole team helped make you feel part of the family. Your growth and enthusiasm are exactly what we hope for every participant.

With gratitude,
The Excellence Center Team 🇩🇪❤️

Lillemor
5/5
Yes, I recommend this program

Lillemors review

I honestly didn’t expect to love this program as much as I did! What started as just something new to try turned into one of the most exciting, meaningful, and happiest experiences of my life. I’ve never felt more included, welcomed, and comfortable in a new place. Helping teach English and connecting with refugees made me feel so proud to be part of something with such a real impact. Rafat, the founder, is absolutely amazing—his energy, kindness, and passion for creating a space where everyone feels valued made the whole experience even better. I’m beyond grateful for the memories, friendships, and confidence this program gave me!

What was the most surprising thing you saw or did?
The most surprising thing for me was how laid back and calm the whole experience was. I didn’t anticipate that at all! The atmosphere during the classes and teaching was extremely low-pressure, which made it so much easier to relax and enjoy. I had never taught before, so I was a little nervous at first, but the way the schedule and lessons were structured made everything feel fun and manageable. I really appreciated the flexibility and how the focus was more on connection and communication rather than strict lessons. It took away a lot of stress and made the whole experience so enjoyable for me.
Pros
  • Super inclusive and welcoming
  • Extremely easy going and laidback
  • You get to interact with many people from different backgrounds
Response from The Excellence Center

Greetings dear Lillemor,

Thank you for your wonderful review! We’re so glad your time with the program was meaningful, exciting, and welcoming.

It’s fantastic to hear how much you enjoyed teaching English, connecting with refugees, and feeling proud of the real impact you made. Rafat and the whole team are thrilled to know their support and energy helped make your experience so memorable. We’re grateful for your kind words and hope to welcome you back soon!

With gratitude,
The Excellence Center Team 🇩🇪❤️

Ruby
5/5
Yes, I recommend this program

A happy, healthy, and safe environment :)

I feel so blessed to have been part of this program. Everyone here is so nice and welcoming and I immediately felt connections when I first came. Rafat, Muaz, and Ali are always here to help if you need it and want everyone to feel included. I learned German with Muaz and he was always patient with me and I love his belief that mistakes are part of the learning process. I also had the pleasure to teach some refugees English. I also made many everlasting friends. I highly recommend this program!

What was your funniest moment?
Struggling to open the doors with the keys.
Pros
  • Lots of time to explore
  • Low-stress environment
  • Kind people!
Response from The Excellence Center

Dear Ruby,

Thank you for your lovely review! We’re thrilled that you felt welcomed and supported from the moment you arrived.

It’s wonderful to hear how much you enjoyed learning German with Muaz, teaching English to refugees, and forming lasting friendships. Your positive experience and recommendation mean a lot to us, and we hope to see you back at the Center soon!

With gratitude,
The Excellence Center Team 🇩🇪❤️

Julianne
5/5
Yes, I recommend this program

A Great Experience

Volunteering at the Excellence Center was such a great experience. I’d never taught English before and was a little bit nervous but I really enjoyed it! It was rewarding figuring out my own teaching style and my students were great.

I also studied German at the Center. I arrived at an intermediate level but didn’t feel super confident using the language in real life. The classes were small, fun, interactive and really practical, led by a great teacher. Now I feel comfortable speaking German in everyday situations.

The vast majority of volunteers come by themselves, which means it’s super easy to make friends. Everyone is really welcoming and you will feel part of the team from Day 1.

Overall, a fun and fulfilling experience—would totally recommend it!

Response from The Excellence Center

Salam dear Julianne,

Thank you for sharing your experience! We’re so glad your time volunteering and studying German at the Excellence Center was both fun and rewarding.

It’s wonderful to hear that you gained confidence in teaching English, improved your German in practical ways, and felt welcomed by the team and fellow volunteers. Experiences like yours make the program so special, and we’re thrilled you’d recommend it.

With gratitude,
The Excellence Center Team 🇩🇪❤️

Rudy
5/5
Yes, I recommend this program

Volunteering with the Excellence Center in Hebron

The Excellence Centre in Hebron is a wonderful place to volunteer. The staff at the center are hilarious, kind and welcoming. The experience of teaching English here is one that I will never forget and appreciate a lot. Hebron is an interesting city which is filled with history and culture. Furthermore, Palestine is the most hospitable country that I have travelled to in my life.

I am honestly so fortunate to have visited and volunteered at the center in Hebron and to have had the opportunity to see Palestine. Alongside volunteering, the center provided me with numerous opportunities to travel during my time in Palestine. I visited Masaffer Yatta, Bethlehem, Bateer and all of Hebron and its environs thanks to the center.

Despite the tense security situation, at no point did I fear for my safety thanks due to the advice provided by the center. I managed also to ingratiate myself with Palestinian society and improve my Arabic skills thanks to the help of the center.

The students that I taught English to were eager to learn, exciting and hilarious. I am very thankful that I had this opportunity and cannot recommend the Excellence Center in Hebron enough.

I wanted to come to Palestine for many reasons, namely, to understand the situation on the ground greater, to improve my Arabic language skills and to see Palestine. I can comfortably say that all the goals I had before coming to Palestine were fulfilled and more.

What was the most unfamiliar thing you ate?
Sheep liver soup in Um Al Khair Masaffer Yatta. Was suprisingly delicious alongside many other foods that I ate in Palestine.
Pros
  • Lovely Hospitality and community
  • Amazing food
  • Wonderful Staff
Cons
  • Difficulties at the Border
  • Weather
  • Children on the street
Response from The Excellence Center

Salam dear Rudy,

Thank you for sharing your experience! We’re thrilled that your time volunteering in Hebron was so meaningful and enjoyable. It’s wonderful to hear how much you valued teaching English, exploring Palestine, and connecting with the students and local community.

We’re glad the guidance and support from the center helped you feel safe, and that you were able to improve your Arabic and engage deeply with Palestinian society. Your reflections capture exactly what we hope every volunteer experiences — learning, connection, and cultural immersion.

You’re always welcome back!

With gratitude,
The Excellence Center Team 🇵🇸❤️

Ivan
5/5
Yes, I recommend this program

Ever so crucial

I have volunteered with the Excellence Center through the month of June 2025, right when yet another series of bombings would burn away the night skies and, and in its wake, riptide hopes for peace and security for those on the ground. A dire context which only reinforced the pressure exerted by the violent -and omnipresent- occupation regime.

Despite it all, words could hardly paint out how grateful I am to Marwa and Osama, who welcomed me like family, and made sure that I would be able to provide help to the communities in need of it, all the while providing me with the best introduction to a culture one can hope for when visiting a country.

Not only do I think the Human Rights Program is a most suited point into assisting the Palestinian struggle for peace, freedom and justice, I would also highly recommend it to anyone initiative-driven, wishing to help the local communities, as the Center -besides Arabic lessons and daily visits- provides you with a framework to basically do anything, and ensures you get the right tools and connections on the ground to do so. To me at least, that such a service exists for Palestine is not only desireable : it is crucial.

What is your advice to future travelers on this program?
Do not get swindled by Taxis
Pros
  • Being made to feel part of the family
  • Amazing food and hospitality
  • The opportunity to help people in a hard situation
Cons
  • Nothing *
  • Checkpoints can be annoying - always carry your ID!
  • The shopkeepers will try to sell some overpriced products
Response from The Excellence Center

Salam dear Ivan,

Thank you for sharing such a profound reflection. We’re deeply grateful that despite the challenging context, you felt welcomed and supported by Marwa, Osama, and the team while contributing meaningfully to local communities.

It’s wonderful to hear that the Human Rights Program gave you the tools, connections, and guidance to engage deeply and make a real impact. Your initiative and dedication embody the spirit of what we hope every participant experiences — learning, giving, and connecting with Palestine in a meaningful way.

You’re always welcome back to continue this important work.

With gratitude,
The Excellence Center Team 🇵🇸❤️

Hayley
5/5
Yes, I recommend this program

A great low-stress environment to teach, learn, and make new friends.

The Excellence Center is, well, excellent! The atmosphere for students and for volunteers is laid-back and low stress, but you will still learn a lot of German or Arabic by the end of your program. Muaz is a great teaches with a conversational and friendly approach to teaching. Additionally, he teaches all of the lessons at the beginning of your session so you can use what you have learned throughout the rest of the trip. The students who come to the Center are very eager to learn. Most of them speak Arabic and German and want to practice conversational English, which also helps you with your language studies. The Center has the people in its local community, and it is great to be a part of that.

If you did this all over again, what's one thing you would change?
I would stay longer
Pros
  • Making new friends
  • Understanding other cultures
  • Helping the local community.
Cons
  • Non that I can think of!
Response from The Excellence Center

Greetings dear Hayley,

Thank you for your wonderful review! We’re so glad you enjoyed the relaxed and supportive atmosphere at the Excellence Center while making great progress in German and Arabic.

It’s fantastic to hear how much you appreciated Muaz’s teaching style and the eagerness of the students to learn and practice English. Being part of the local community is truly a special part of the experience, and we’re happy it made your time so rewarding.

With gratitude,
The Excellence Center Team 🇩🇪❤️

Louis
5/5
Yes, I recommend this program

Refugee Programme May - June 2025

I was in Palestine for five weeks. It has been one of the most wonderful experiences of my lifetime. I have met some incredible people here and have learnt so much about the experiences in the West Bank.

I would thoroughly recommend the programme to anyone who wants to come here to see what it is like. It is incredibly safe here (provided you are sensible), even with everything that has been happening with Iran. It has been an absolute joy to teach English at Al Fawwar camp, the girls there are super special and so sweet. I would also recommend going to Masafer Yatta for a few nights and helping to do the night shifts at the villages (as well as give any donations possible).

A big big thank you to Marwa and Osama for being so hospitable and ensuring that we all had a wonderful experience. I cannot forget to thank my arabic teacher Duha. She truly is the best teacher on the planet. She makes it incredibly fun to come for my lessons.

What is your advice to future travelers on this program?
If you come here, I would really recommend travelling as much as possible to the other cities in Palestine, but I would really suggest going with a Palestinian guide if you are going to Nablus or Jenin. Since 7th October, there have not been many tourists there so it is safer to be with someone who is known in the city.

I also warn that it can be uncomfortable getting in and out of Palestine but to just say you're visiting Israel and have evidence to prove it (i.e. book accommodation that you can cancel and get a refund)
Pros
  • Hospitality at the Center
  • The variety of activities
  • The opportunity to help people in a hard situation
Cons
  • May be upsetting to hear what people go through
  • Israeli immigration
  • Some kids in the streets may be annoying
Response from The Excellence Center

Salam dear Louis,

Thank you for sharing your amazing experience! We’re thrilled that your five weeks in Palestine were so meaningful and that you enjoyed teaching at Al Fawwar camp and visiting Masafer Yatta.

It’s wonderful to hear how much you appreciated the hospitality of Marwa and Osama, and the fun and engaging lessons with Duha.

You’re always welcome back to continue learning, teaching, and exploring!

With gratitude,
The Excellence Center Team 🇵🇸❤️