IEP Work New Zealand

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Video and Photos

Lake Mahinapua with Kiwi Experience
Strawberry Farm Mangere, Auckland
Franz Josef Glacier
Skydive Taupo
lake of souls


The Work New Zealand program is designed to help you settle into New Zealand quickly, leaving you more time to enjoy experiencing and exploring this beautiful country.

We'll help you get all the important stuff sorted, from organising your bank account and tax number, to helping you find a job and somewhere to live.

We basically take care of all the difficult and confusing stuff allowing you to have a great working holiday in New Zealand.

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Questions & Answers


based on 30 reviews
  • Housing 8.1
  • Support 9
  • Fun 9.3
  • Value 8.7
  • Safety 9
Showing 16 - 30 of 30
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Yes, I recommend this program

IEP - a team you can always count on (AWESOME IEP)

Well, where should I start, I arrived on my own in New Zealand so I was pretty lost in Auckland on the first few days.
IEPs orientation workshop helped me a lot and within a few hours you were prepared for everything you needed for a woorking holiday. That was really great if you are thousands of miles away and have no idea how to deal with NZs burocracy which is by the way not that difficult, but honestly, if you are planning on staying longer than just a few weeks it's definitely a good feeling to have everything organised on your arrival.

Their OFFICE IN AUCKLAND is located directly in Queen Street and makes it the one place to go when you just arrived. They do help you with basically EVERYTHING, and if I say everything I really mean it. No matter what you need they are there for you and help you as good as they and their partners can with tips for your travels, they book flight-, train-, bus and whatever tickets for you, they check offers you got if you want to buy a car, they keep your postage for your whole stay or send it to you without a charge to any place in New Zealand which is one of the big points why I chose to go with them on my gap year.

Another good point about IEP is their emergency number. If you are in trouble you can call them anytime and they will always help you as fast as possible!
Not to forget is also that they are all available via facebook so you can text them just on facebook and you'll get a fast reply. And of course they to provide the same service you can get in their Auckland office if you send them an email, call them or text them on facebook.

They really take care of you. Especially with their social events throughout the country. They do have amazing races through Auckland, pubmeets in different cities (in Auckland hosted by them and as far as I know in other cities hosted by other volunteering backpackers) which is a great opportunity to meet your travelmate (btw: that's how I met my travelmate lol)

All in all I can say it was definitely worth choosing IEP for my working holiday and I can doubtlessly recommend IEP to anyone who is planning on coming to NZ for a working holiday!

THANK YOU IEP, it was great exploring New Zealand with your help!

All the best for you guys in the future!

What would you improve about this program?
Well they are close to be perfect but I would love to see another office on the South Island.

Or the easier part would be a part time saturday for example 9-1 would be perfect and very useful if you just arrived in NZ and want to get all your stuff sorted as soon as possible to start travelling soon.
Default avatar
Yes, I recommend this program

A fantastic year

I arrived in New Zealand 9 and a half months ago. Aged 18 and with no plan what to do, I chose to go to BUNAC/IEP for my visa. They've been so amazing with helping me settle in and enjoy my time in New Zealand! I bought a stray pass in order to help me travel and that's also been awesome. Stray is a good way to meet people, get some awesome activities in and travel the length of NZ.
In the 9 and a half months I was here I worked in 2 hostels, lived in 2 cities, worked 2 waitressing jobs and travelled all the South Island and some of the North. It's been an adventure for sure! I used IEP to help with job searching, bank accounts and tax. They're always keen and happy to help which makes life easier!

Some highlights of my trip:
• doing the world's second most scenic skydive in Fox Glacier- a last minute decision which totally payed off!!
• Nevis Bungy jump in Queenstown. Absolutely terrifying and NOT to be done hungover (my mistake), but makes you feel like a champion.
• Paddling in a glacier pool at Mount Cook. Freezing cold but I did touch an iceberg so that's pretty cool.
• Swimming with wild dolphins in Kaikoura. As the sun rose over the sea, I was underwater singing through my snorkel to all these wild dolphins. Best day ever!!

New Zealand is an amazing, beautiful and enchanting country which shouldn't be overlooked.
Thankyou BUNAC and IEP for helping me get here!!!

Default avatar
Yes, I recommend this program

My NZ experience

My year out started last Sept, when I waved goodbye to Ireland and headed to the Asian shores. I travelled there for a little while before I headed for Australia. This is where I knew I would be very comfortable as I had friends & family dotted around the place. NZ was the place I was most nervous about....on my own properly, not knowing anyone, was a scary prospect but I am so delighted I did it! & more so with IEP. Their staff in their Auckland offices were friendly from the outset & knowing I could tip in with them at any stage, was such a great help, particularly in those initial days of finding your feet. Even the simple things of access to computers & being able to print things off....this was a huge help with locating work opportunities & accommodation. Their staff have also traveled nationwide and worldwide so they understand what you're going through & even just a friendly chat was always appreciated. I worked for a few months & then traveled the length and breadth of NZ. I loved every minute of it. If you are embarking on your adventure, I'm actually quite jealous! Enjoy this beautiful country. Aotearoa has definitely left a long-lasting impression on me. I would highly recommend IEP!

What would you improve about this program?
Maybe access to the offices at the weekends? For half days? Just when looking for work when you first land, it might be useful to have access then.
Default avatar
Yes, I recommend this program

Usefull support

If you need an organisation for your gap year or not is probably one of the most ask questions from backpackers ever. The answer is simple. You don't.

But if you don't feel 100% sure or you would like some tipps and support the IEP is definetly one of the best choices you can do. The staff is always there for you. They help you with basically everything.
When I arrived here my Backpack was damaged and three days late. The IEP helped me dealing with the airline which was quite complicated. They gave me an Airbus-ticket including return for free just so I could actually go to the airport itself and drop my reciepts there.

IEP also helped me with any other questions I ever had. They booked a rental car for me and told me places to go. They gave me an valuable orientation seminar and told me everything about opening a bank account and applying for an IRD number.

Additionally the social media presence is pretty awesome. You can message people on facebook and they answer you as good as they can.

All in all IEP made my trip more enjoyable and gave me a feeling of safty because I have always someone who covers my back.

What would you improve about this program?
I would love to see a second IEP office on the south island (Christchurch for example)
Default avatar
Yes, I recommend this program

"I can't rate them highly enough"

Quite simply the team at IEP are the most helpful and sincerely nicest people I've met whilst in NZ. I can't rate them highly enough. Their advice on where to stay, when to book, where to drink and how to make the most of your time here is second to none.
On more than one occasion I have turned up 20 minutes before they are due to close with a head full of ideas and last minute travel plans, with no real idea on how best to sort it out. The girls took the time to call rental companies, hostels, activity companies etc. and sort my whole trip out for me.
Even the times when people just want to come and chat or hang out or are having a tough day adjusting to life on the other side of the world. The team are more than happy to 'spin some yarns' and make you feel right at home.

I really would advise anyone thinking of coming to NZ to utilise their services as arriving in a new country is more stressful that you think.

My trip so far wouldn't have been the same without them.

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No, I don't recommend this program

The worst choice your could make

I bought IEP through the UK BUNAC program and from the get go it was dodgy. The person that talk to me never been to New Zealand at all as she though Auckland was its capital but I went for it as I was super stressed. Have I known this website I would have go with any other company than IEP or Bunac on this list!

The people that ''Welcomed'' in Auckland were other working holiday makers that only stayed in Auckland, their knowledge of New Zealand was of Auckland and the few bus tour companies that gave them free tours around. Pretty much it. Their travel info was a joke as the person giving it was actually working for a bus company!!! Job wise the support was almost non existent aside from ''use trademe and do some wwoofing'' The hostel was crowded, unpersonnal and very cheap, to the point that I checked out before my due date to go somewhere better.

It was a clear waste of money, please people, avoid at all cost, for your own good!

Response from IEP

Hi Jerry,

We appreciate your feedback and we take this negative review very seriously. We want to ensure that all our participants have the best possible working holiday here in New Zealand. It would be great to get more information about your experience with IEP as we are always looking to improve on our services. If you can contact us directly we will provide you with a full program refund. Please contact us anytime by emailing us on [email protected]

We look forward to hearing from you.

Default avatar
Yes, I recommend this program

IEP made the transition from US to NZ easy.

IEP set my mind at ease. Coming from the US where the information on working holidays and backpacking is practically non existent, the staff took all the things I was stressing about (Bank Accounts, Tax Numbers, accommodation, work) and made it easy. Any question I had, they had an answer, and if they didn't, they found one. I didn't spend much time in Auckland, where the office is based, but with their Facebook page and online site, I still had access to help if I needed it.

And its not just the staff that has great advice, the other members are great about sharing experiences. Where to stay, what to do, what not to do. Its an instant community of fellow travelers and its great!

The number one thing I love about IEP, is that they are full of advice and help, but they don't take away the experience by holding your hand too much. They encourage you to go out and have the best adventure you can have, and they will be there if you need them.

What would you improve about this program?
I would love if they had a satellite office outside of Auckland. Out of the year I was in New Zealand, I spent maybe 2 weeks in the city. It would have been nice to have another office to visit.
Default avatar
Yes, I recommend this program

Working Holiday, not just for twenty-somethings

As a late comer to work/travel abroad, it was difficult finding a program that would accept someone over 30. IEP Work New Zealand fit the bill, and provided all of the necessary support for the newly arrived, sleep-deprived traveler.

They had transport and the first few nights accommodation pre-booked so we didn't have to worry about finding our way right off the plane which was brilliant.

The office is directly across from the arranged hostel, so it was easy to get to and centrally located in Auckland. An orientation session during the first couple days sets you up with heaps of info and they assist in getting all your tax info and bank account setup right away.

So that's the basic stuff. But here's the really useful stuff. The staff are great and do everything they can to help you out. Anything from travel tips, car insurance, social nights at the pub, baggage storage, advice on job hunting, tips on attractions, getting off the beaten track, you name it! Their insider knowledge and willingness to help you out can be a blessing in an unfamiliar place, and really makes you feel welcome and confident that you have someone watching your back.

One of their marketing staff told me about a video contest, and I ended up winning first place which gave my bank account a real boost when I was traveling.

I got to know several of the staff personally, and even now wouldn't hesitate to phone them up with a question or meet up for a drink.

I often say it's all about people when you're traveling. IEP and New Zealand is full of great people, and the experiences we had over the year program shaped us permanently.

I still haven't left New Zealand, and I'm now a permanent resident together with my partner whom I met during the program.

The beauty of New Zealand has to be experienced, and IEP Work New Zealand is a great way to do it.

Highly recommended.

What would you improve about this program?
Honestly, I can't really think of anything.
Default avatar
Yes, I recommend this program

The support I needed to start off on the right foot in NZ

From start to finish, IEP was invaluable in making my working holiday experience a success. I felt fully prepared with my pre-trip and arrival information, and then the 3-hour orientation on my first day in Auckland was super helpful. By the end of the day I had applied for my IRD number, opened a bank account, signed up for a free city tour of Auckland, and met heaps of other like-minded travelers at a burger & movie night. The support didn't stop there, I ended up booking my NZ travel pass with the help of IEP, and when it came time for me to find a job the staff went above and beyond to edit my CV and guide me through the recruitment process. Have I mentioned the free wifi and printing in the office?! Amazing. I also took advantage of the luggage storage, mail forwarding service and social gatherings. The staff are all-around great people who genuinely want you to have the best possible NZ experience. I can't say thank you enough!

What would you improve about this program?
The worst I can say is the lack of information/marketing available in the US.
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Yes, I recommend this program

Couldn't have done it without you!

What can I say?!! This program helped my friend and me soooo much when moving to NZ. We knew nothing about NZ when we arrived and knew no one. The staff here were great with advice, local information and traveling info and always had a smile on their face! It was great to have a support system when you are so far from home and we knew we could always count on them. Easy access to email which was very important when communicating with so many people back home. IEP made the transition to coming and working in NZ so much less stressful and easy which is very important when you are so far from home. Great networking as well with other overseas people which was cool.
Would and have recommended to many friends... Two thumbs up! I'd give it three if I had three thumbs!:)

What would you improve about this program?
Really hard to think of one... But the hours of the office on the weekdays were hard sometimes with my work schedule so I had to rely on going on Saturdays. This may have changed since I was a participant though.
Default avatar
Yes, I recommend this program

IEP Work Program

IEP have been great to me. When I first arrived, they were very friendly and provided a great orientation presentation for me which helped me to feel settled down. They also helped me a lot by using their contacts to get me two jobs, one of which at the Sky Tower in Auckland which was a great job and a lot of fun and then another at The Hermitage hotel over in Mount Cook which I'm just about to start soon.

Overall I've been extremely happy at the service they've provided to me and with their help and support, they've made this trip fantastic for me.

What would you improve about this program?
Bigger discounts off trips!
Default avatar
Yes, I recommend this program

IEP New Zealand - Awesome

IEP New Zealand made my working holiday to NZ easy and amazing from the day I got my visa. There pre departure support- welcoming me to the program and encouraging questions and contact from the start was a great way to kick of my year in NZ.

Knowing that you have a place to stay (they put you up in a hostel your first nights) and a place to go for job search, find out about travel and book it, the nitty gritty of bank accounts and tax IRD numbers- sorted!

Staff is incredibly friendly, go out of their way to make you feel at home and help you with your journey. No matter that their office is based in Auckland- they are an email or phone call away, and often have contacts (for jobs and support) throughout the country. They really listened to who I was and helped me find a job that would suit me! They host social events to help travelers connect upon arrival. Pubmeet, movie nights, concerts etc.

It truly was the best year of my life!

What would you improve about this program?
I ended up getting a work sponsored visa in NZ and was allowed to remain in contact with IEP (after my year with them ended) I was able to watch their program grow... I might have said, more staff, more orientations, more computers ....But this had already happened by the time I left NZ.

I would hope that marketing for their program overseas would get bigger. I'm from the US and many young people here have never heard of a working holiday, especially if you didn't attend University. Seeing as a stint at Uni is not required for the Work NZ program target high schools.
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Yes, I recommend this program

Fun times

I had a great time in NZ and IEP helped a lot in the initial stages to make it so much easier for me. They helped with my bank account, finding a place to live and some really good job hunt ideas. Auckland is a great city!

Default avatar
Yes, I recommend this program

IEP is a great way to start your trip in New Zealand

Jumping off the looong plane ride and knowing that I had somewhere to go (the IEP office in Auckland) if I needed help or support was a super nice feeling.

Getting help with tax numbers, bank accounts, etc was very useful as I probably would have had no idea what I was doing!

The staff are all friendly and helpful and if they don't know the answer then they do all they can to find it out for you.

Getting a job in a new country is pretty daunting - but at the end of the day it's the same anywhere you go. The more you put yourself out there then the more chance you have of finding a job. I started work at a Laser-Strike place in Auckland after about a month and it turned out to be super awesome - getting to play Laser-Strike whenever I wanted!

Make sure you travel though and don't spend all your time in Auckland! IEP has loads of ideas on where to go and how to go there.

My highlight in New Zealand was probably getting to see the All Blacks play and see the Haka live - definitely something everyone should try and experience if you come here!

What would you improve about this program?
I think IEP should be more interactive on social media. They have a facebook group which is great, but I think some other social media like twitter, Instagram, etc would be cool =)

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Yes, I recommend this program

Highly Recommend

The inbound center is awesome.. FREE Wifi and heaps of job listings! Met lots of people through the social events and had a job within 2 weeks. The travel advice and discounts were also great! Go to NZ