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International Service Learning

Why choose International Service Learning?

International Service Learning (ISL) is a volunteer organization offering global health, education, and community enrichment opportunities in twelve different countries. Our mission is to support cultural awareness, service-based learning, and sustainable development projects through experiential and responsible travel.

All of our programs are organized and facilitated by our local, bilingual coordinators who identify real needs within their communities where they direct ISL volunteers and resources. In return, volunteers gain impactful cross-cultural relationships and experiences. Reciprocity, equity, and genuine partnership are the guiding values of our work.

Reviews

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Kaitlyn
5/5
Yes, I recommend this program

Amazing experience!

I went to Managua, Nicaragua to deliver medical care to people in need, and my experience was amazing. I plan to be a physician assistant some day soon and this experience helped me get hands on experience that will be important to me for the rest of my life. My group leader was incredible and I felt safe the entire time. Not only did we work hard, but ISL helped make the experience fun too by adding in cultural lessons and sight-seeing!

What would you improve about this program?
I honestly have no complaints...
Response from International Service Learning

We're so glad you had such a rewarding experience with us, Kaitlyn! Thanks for sharing!

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Keryn
5/5
Yes, I recommend this program

Global Health in Belize

I went on this trip with just my daughter and we were able to stay in the home of our host. She was amazing! She was incredibly prepared, helpful, knowledgeable and made us feel like members of her family. We worked in schools, a senior center, did community home visits, and participated in a day of community health clinic. It was eye-opening and truly enriching. Rose was in contact with the country coordinator and even made adjustments to our schedule to assure our comfort and safety for our recreation days. I would highly recommend this program.

Response from International Service Learning

Thank you so much for your review, Keryn! We are so happy to hear that you had such a positive experience in Belize. Thanks for volunteering with International Service Learning!

Katie
5/5
Yes, I recommend this program

Global Health In Mexico!

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What would you improve about this program?
The cost can be a bit overwhelming compared to other service trips, but the quality of staff and the overall trip is comparable to the price.
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Lydia
3/5
Yes, I recommend this program

Lima and Pisco, Peru

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What would you improve about this program?
-The trip leader attitude
-Less stringent, less packed schedule and be prepared for when people get sick and need to stay in for a few hours.
-A breakdown of where all of our money was going because this was not worth $4,000.
-More doctors at our clinics or at least one American doctor.
-Everyone gets their own meal EVERY meal. No sharing. We were so hungry some days.
Response from International Service Learning

Thanks for your thoughtful comments Lydia! We take all feedback to heart, and appreciate when our volunteers take the time to communicate where we succeeded, but also how we can do things better. I'm glad to hear the experience was safe, educational and pushed your cultural boundaries a little bit! We'll look in to how we can streamline the daily activities to make sure we aren't burning our teams out with too many activities; we pride ourselves on our intensive experiences, but also have to find a good balance with downtime. I'm sorry to hear about your time with our local staff. We haven't had any issues to-date and will make sure our ISL staff training in Peru is where it needs to be. Regarding using an American doctor instead of the local one - even though it can be more difficult with the cultural differences and language, we strongly adhere to our best practice of only using local doctors to treat patients, even when it might create some initial communication challenges. We will look at providing additional local doctors for the clinic days on future teams however. Peru is one of our most expensive countries to operate in, and on each team between 70-85% of all costs go directly to in-country operations. It is also important to understand that the program fee charged by your university includes learning seminars and professional evaluations beyond your two week experience with ISL in Peru. We do not charge $4,000 for short term service learning experiences.

- Jonathan Birnbaum, ISL Executive Director

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Haylie
4/5
Yes, I recommend this program

Peru- Machu Pichu

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What would you improve about this program?
More patient care time. Better planning. Better communication.
Response from International Service Learning

Hi Haylie, Thanks for sharing your feedback with us. We are very glad that you enjoyed the Peru experience overall, and share your concerns for the number of days you were able to have for clinic. We rely on our local staff to pave the way for our teams to serve, and oftentimes they start with communities they have close ties with and work out from there. Rest assured that your work was vital to ISL's sustainable presence in Peru, and was greatly appreciated by the government and community. Oftentimes, communication overseas does not go as smoothly as we are used to or would like, and we have to adapt the best we can. We constantly strive for the best quality programming, and will look at ways to ensure that future teams get as much clinic and hospital time possible. Thanks for taking the time to leave us feedback Haylie, we take it to heart!

- Jonathan Birnbaum, ISL Executive Director

Programs

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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Katie Kaplar

Katie Kaplar volunteered in Belize from July 6-19, 2012. She is from Crown Point, IN but lives in Chicago, IL. Katie is 24 and currently a 3rd year medical student at Midwestern University.
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Why did you decide to volunteer with ISL in Belize?

ISL was introduced to me by a student at my school who took a similar trip to Nicaragua the summer previously. After doing some research on summer abroad volunteer programs, I found that ISL was the best option for me. It was relatively inexpensive, had an available trip within the dates I wanted to travel and had great reviews when it came to safety and overall experience. The website (ISLonline.org) has so much information to help you in choosing a trip and planning you trip.

I chose Belize as my destination (one of the many places ISL does volunteer trip to) because I want to experience something new. I had previously studied abroad in Copenhagen, Denmark and traveled in Europe but I had never immersed myself in a country where most people, in American standards, are below poverty level. I heard Belize referred to as "the melting pot of Central America" and it is - with so many different cultures represented in such a small country. Another big selling point for me was that I didn't need to know a different language to be able to get around. Although many people in Belize speak Spanish and/or Creole, most speak English so I wasn't faced with much of a language barrier.

Describe your day to day activities as a volunteer.

Our main duty as volunteers was putting on clinics in 3 towns over the duration of 2 weeks. In setting up each clinic there were multiple steps. We would visit each town the day before putting on the clinic. On this day, we would walk to various houses to see if anyone in the house needed to see a doctor. If they did, we would give them a ticket with a specific time slot they could come to the clinic the next day. The clinics always took place the day after handing out the tickets. At the clinic we would interview the patients and perform do some physical exams if needed as well. The doctor would then come and speak with the patients and prescribe medications if necessary.

I did have down time when there wasn't a clinic going on that day. I got to go zip-lining and cave tubing one day. I also got to see 2 different sites of ancient Mayan ruins and temples. I also had time to walk around and explore San Ignacio, the town I was living in.

What made this volunteer experience unique and special?

I loved Belize so much because of the people. Even though I'm not a doctor and, as a first year medical student, I didn't know much about many diseases common to Belize, the people were still so happy to see me. Many were happy to share life stories with me even though our interactions were typically only 15-20 minutes.

I also really enjoyed the way ISL scheduled the end of our trip. We got to spend the last 2 days on an island called Caye Caulker, about an hour water taxi ride off of mainland Belize. Caye Caulker is so tiny that I was able to walk the width of the island in about a half hour. The water was turquoise and the views were amazing. Here I was able to snorkel with sting rays and nurse sharks and had barracuda as one of my meals. It was nice to end the trip on a relaxing note since my entire group had worked so hard the weeks prior.

How has this experience helped you grow personally and professionally?

The trip definitely made me interested in incorporating medicine for the underserved in my future as a physician. It also helped me in being better able to talk to and relate to people from all walks of life.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Pavel Guevara

Job Title
Nicaragua Country Coordinator
Pavel works as a dual Country Coordinator with his wife Ivette, in Nicaragua. He started casually in 2004, working with a variety of teams and helping coordinate activities. Pavel's family has helped ISL grow tremendously, and the relationships we have in Nicaragua are some of our strongest.
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What is your favorite travel memory?

In May 2004, I was invited to translate for a Valparaiso team. All of the memories of that team were so good thanks to the kind and proactive people that volunteered.

How have you changed/grown since working for your current company?

Having the opportunity to serve along these teams over the past several years, has been a life changing experience. It has allowed me to grow as a person, putting love and passion into what we do to help others living in poor conditions. I have also been able to improve my English skills greatly.

What is the best story you've heard from a return student?

One of our volunteers had come to us with a lot of stress because of problems she was facing at home. She came to Nicaragua and met the reality that many young people do once they visit, and realized how difficult life can be. At the end of the tour, with tears in her eyes, she confessed to us that she had thought about committing suicide. Once the trip ended she realized how many things she had to be happy for and that once she found the joy of serving others, that the rest of her problems didn't seem so bad.

If you could go on any program that your company offers, which one would you choose and why?

It would be Belize. Belize is a nation near my country and its people have many needs I would appreciate serving. I would like to learn about their culture, language, and ways they do service.

What makes your company unique? When were you especially proud of your team?

The passion for service that the entire Nicaragua staff puts into their work and how humble the people are that we serve make us unique. I am especially proud of my team when a group member becomes ill or is going through difficult times.

It's incredible to see the solidarity and love and support the team puts in to lift the spirits of their members.

When there are difficult situations with patient health, where we might not have the medicines, it's always amazing seeing the way the team comes together to come up with solutions for our patients in need.

What do you believe to be the biggest factor in being a successful company?

To make everyone work together as a team, we must all believe in the same mission and objectives.

Professional Associations

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