Santiago has a mix of metropolitan and suburban life: you get the metro/bus and walk around the streets a lot, but you also get the quiet residential life. There are strong cultural roots (in their food, national dance, a lot of patriotism), yet also has a very western/European feel to it. In some ways it doesn't feel like the stereotypical South America. Locals are respectful and helpful, and in public places almost no English is spoken (so practicing Spanish is unavoidable!).
IES offers strong staff members that were my support system when things were going downhill; they were encouraging and have had so much experience with students that they always have a viable solution at hand. They're ready for any problem you may have, whether with housing, emotional adjustment, or academic.
Lots of traveling opportunities and beautiful landscapes! Take full advantage of travelling that is so unique to Chile.
Everyone in the program did a home stay. No home stay is 100% perfect, but it makes your experience so much more integrated and you feel like you're really part of a family. IES does a wonderful job coordinating with the host families and making sure you're comfortable with your placement.
What would you improve about this program?
I was looking for more academic rigor in the classes. Some of them were really easy, mainly gave busy work and I feel like I didn't learn much. Taking thought-provoking classes while living in that culture abroad is one of the most rewarding things one can do. A wonderful alternative is taking several courses at a local university, which are a lot harder and more work, yet you can meet locals and experience the university life abroad (something you don't get if you stick with other Americans in IES classes).