My internship was not in my stated field. I requested to do finance and was placed in a company that does finance, but was explicitly told that I would be doing marketing. In fact, my title was "marketing intern," so there is no ambiguity there.
I didn't get my visa until OVER a month being in Hong Kong. I felt that the staff was unprofessional, infuriating, and even downright insulting. In a review, I stated that I was disappointed that I would not be doing finance, which they explicitly and unambiguously promised. They told me that I would learn even more by doing marketing because it was outside of my field. Marketing is a fine field, but it has absolutely nothing to do with financial analytics and to pretend like AI was doing me any favors really angered me.
I had to pry for information that I should have known. For example, the information pack that we were told we would receive 6 weeks beforehand. I didn't get it until 2 weeks before. Put another way, I had already paid for the program in full in addition to the flights, but didn't know where I would be living.
Furthermore, the company practically uses false advertising. They talk about doing a Macau trip and other trips around Hong Kong. What they don't tell you is that the Macau trip will cost money on top of the program fee you've already paid. There was a very strong implication that this was already included in the package.
I had a great time in Hong Kong, but I didn't pay Absolute Internship for Hong Kong being a great city. I paid Absolute Internship for an internship in my field, a timely visa, and support throughout the process. If you can get by the fact that all of this can occur to you, you will probably enjoy the trip too.
Response from Absolute Internship
Dear Ian,
Thank you so much for leaving a review here on Go-Overseas.
We are immensely sadden to read your review as we believe your review does not reflect our reputable Hong Kong Internship Program in a fair manner.
We had a fantastic summer in Hong Kong with 97% satisfaction rate from our participants who loved the program.
We arranged your internship placement at one of the world’s leading provider of financial services, a host company where we had placed previous finance interested students to undertake their summer work experience. We typically send a formal job description which explains what the internship entails weeks prior to an intern’s arrival so the intern has sufficient time to review the job description while also getting acquainted with their future supervisor via Skype. These important steps were also completed during your process and communicated to you.
We are very sorry to hear that you found your internship more marketing oriented rather than finance oriented. We would have loved to hear your feedback during the summer and communicated with your supervisor directly. This might have helped to impact your work experience as supervisors that we work with are always eager to hear our feedback.
Once again, we are very sorry to hear that you felt that the information communicated to you was not sufficient enough prior to arriving in Hong Kong.
Our Operations Team works very hard each year to prepare an Information Booklet that we send out via email to our participants with important information such as the location of the housing (both in English and in Chinese) before the program commences. As we are always looking for ways to enhance our program, we would certainly look into the possibility to sending this Information Booklet even earlier for future participants.
Macau is a beautiful city and certainly a top highlight in our program each summer. We are very sorry to hear that you were disappointed with your weekend in Macau. We openly share in our Information Booklet before the program starts that the Macau weekend is an optional fee-based (student friendly price) weekend trip and that the majority of the participants choose to take part of it.
Having read your feedback, we take your comments very seriously and would certainly consider to either make this information clearer or include it entirely for future programs.
Lastly, we’re listening to you and we take your concerns very seriously.
It would have been great to bring your issues up earlier prior to your arrival in Hong Kong when you received your job description or during your time in Hong Kong with one of our Program Coordinators or Program Director so we could have resolved them with your supervisor at your internship.
We sincerely hope you can take the positives from your summer in Hong Kong and learn from your experience abroad. We are more than confident that it will immensely have a positive impact on your future career.
We wish you the best of luck with your future studies and career.
Thank you very much for choosing Absolute Internship.
With our best regards,
Absolute Internship