La atención desde el primer momento fue muy buena y la experiencia sin duda fue lo mejor también, he aprendido mucho gracias a ellos durante tan solo 2 semanas sin embargo conseguí mucha fluidez y confianza en cuanto a todas las cosas (hablar, leer, escuchar...) ya que aprender un idioma en el lugar en el que se habla creo que es lo mejor para aprender tanto este como la cultura y todo lo que lo engloba.
No tengas dudas si te lo estás pensando o llevas tiempo posponiendolo, créeme que no te arrepentirás
English:
The attention from the first moment was very good and the experience was undoubtedly the best too, I have learned a lot thanks to them during only 2 weeks, however I became very fluent and confident in all things (speaking, reading, listening. ..) Since learning a language in the place where it is spoken, I think it is the best way to learn both the language and the culture and everything that encompasses it.
Do not have doubts if you are thinking about it or have been postponing it for a long time, believe me you will not regret it
Response from EF
Dear Stephanie,
We're very sorry to hear that you were dissatisfied with the service you have received from EF. This is certainly not the experience we want for our students and parents, and we will definitely use your feedback to help us improve for the future. We do have some questions about some of the complaints you shared so we invite you to email us at ils@ef.com so we can connect you with the management team. Thank you again for the feedback and for choosing EF!