Intro Travel

Program Reviews

Monica
5/5
Yes, I recommend this program

Intro South Africa

Just finished our intro South Africa trip with Liezl and had the time of our lives. We saw some amazing sights and felt safe the whole time. Liezl was amazing and super helpful throughout. This trip was great for solo travellers but also couples and appropriate for all ages! The activities were varied and we also had lots of free time with the options to do additional activities such as another safari and cliff walk! We stayed in incredible accommodations and lots of cultural experience throughout

Response from Intro Travel

Hello Monica,

Thank you so much for your lovely review. We are absolutely delighted to hear you had such an incredible time on the South Africa Intro and that the trip felt safe, well balanced and memorable from start to finish.

It is great to know Liezl took such good care of the group and that the mix of activities, free time, cultural experiences and accommodation made the journey so special. We will be sure to pass on your kind words to her.

Thanks again for travelling with us and we hope to welcome you back on another INTRO adventure soon.

Kind regards,
The INTRO Travel Team

Liam
5/5
Yes, I recommend this program

An amazing experience!

Really enjoyed the variety of experiences on this trip. Liezl the guide was amazing and we absolutely love her. She was really informative and knowledgeable about SA and gave us all the support needed.

The safari was great and we got to see see some amazing animals up close. I would really recommend people to try this tour and it was brilliant. I got to meet some great people of mixed ages and nationalities. We all gelled really well. The travel between places was really smooth and our drivers Stephan and Milton were lovely.

What was the most nerve-racking moment and how did you overcome it?
Elephants chasing us
Pros
  • All
Cons
  • None
Response from Intro Travel

Hey Liam

Thanks so much for sharing this. We’re really glad you enjoyed the mix of experiences and that the group dynamic came together so well. Liezl will love hearing how much her support and knowledge meant, and it’s great to hear the travel days felt smooth too. Sounds like a brilliant adventure all round!

Kind Regards,
The INTRO Travel Team

Adriana
5/5
Yes, I recommend this program

South Africa experience

Liezl, the guide, was amazing! Best guide I’ve had in any of the other competitor companies. It was super well organized and everything was smooth. Especially enjoyed the Safari at Kruger. Accommodations were nice, clean and very comfortable. Even after this trip I feel rested, which is great.

The only thing to comment would be sometimes the day ended very early and we had no much included activities to do, so we had to pay for extras to have something to do.

In general amazing experience would totally do it again!

Response from Intro Travel

Hey Adriana!

Thanks so much for sharing this. We’re really glad the trip felt smooth, well organised, and relaxing, and that Kruger was such a highlight. Liezl will be happy to hear this. We also really appreciate your honest feedback on the pacing, it’s always helpful for us going forward.

Kind Regards,
The INTRO Travel Team

Amelia
5/5
Yes, I recommend this program

South Africa

I’ve really enjoyed my trip to South Africa with intro travel, I was unsure about going but I felt completely safe with Liezl! She is so knowledgeable about the country and made sure everyone was comfortable with what we were doing. All the activities were enjoyable and educational so I learnt a lot about the country. My favourite part was going to Soweto and helping out the less fortunate people, it really added a personal touch to the trip. I would recommend this trip to anyone who is wanting to travel around South Africa

Response from Intro Travel

Hey Amelia!

Thanks so much for sharing this. We’re really glad you felt safe and comfortable throughout the trip, and that the experiences felt both meaningful and educational. Liezl will love hearing how much the community visit in Soweto stood out for you. It’s great to know the journey left such a personal impact.

Kind Regards,
The INTRO Travel Team

Ira
5/5
Yes, I recommend this program

The best guide for South Africa!!

Liezl is truly the heart of my South Africa experience. From start to finish, everything was planned with incredible precision and attention to detail, making the entire trip seamless and stress-free. She is not only extremely knowledgeable, but also so fun, thoughtful, and genuinely caring.

Liezl always went above and beyond, she had a solution for everything and was consistently proactive, considerate, and attentive to our needs. She made this vacation feel extra special in ways that went far beyond the itinerary.

This trip simply wouldn’t have been half as enjoyable without her. Liezl will forever be synonymous with South Africa for me, and I cannot recommend her highly enough.

Response from Intro Travel

Hey Ira!

Thank you so much for sharing this. We’re really glad the trip felt seamless and meaningful from start to finish, and that Liezl’s care and attention made such a lasting impression. She’ll be truly touched to read this. It sounds like South Africa will always hold a very special place for you.

Kind Regards,
The INTRO Travel Team

Lawrie
5/5
Yes, I recommend this program

Intro Travel South Africa

An absolutely amazing trip. So well organised. We had the best tour guide, Liezel. She was wonderful. Would recommend this trip to anyone in a heart beat ❤️

The best excursions, photo opportunities, and experiences.

I was apprehensive before booking, as I was a solo traveler. But lots of information is available beforehand, and the chance to chat to the people that will be in your group!

Always felt safe & had no problems.
Thanks, Liezel xxx

What is your advice to future travelers on this program?
Book it! You won’t regret!
Pros
  • Game drives
  • Gorgelift
  • View points
Response from Intro Travel

Hey Lawrie!

Thanks so much for sharing this. We’re really glad the trip felt safe, well organised, and reassuring from the very start, especially travelling solo. Liezel will absolutely love reading this. Sounds like a pretty special adventure all round!

Kind Regards,
The INTRO Travel Team

Emma
5/5
Yes, I recommend this program

Incredible!

Had an amazing time in South Africa with Liezl and Intro Travel. From Johannesburg to Kruger national park to Cape Town, and many places in between. Everything was so organised and went extremely smoothly, Liezl made sure of it! The group gelled together straight away, as 20 & 30 year olds, of mainly solo travellers. The itinerary gave a really diverse look at the country, people, culture and history. All the accommodations were really nice, and the travelling was smooth, mainly in a large comfortable coach.

What was the most unfamiliar thing you ate?
We ate a traditional, simple African dish of samp and beans, a few times. It was delicious! All the food was spot on, with lots of choice, and very suitable for vegetarians and dietary requirements.
Pros
  • Fun
  • Insightful
  • Diverse
Cons
  • Early starts
Response from Intro Travel

Hey Emma!

Sounds like an incredible journey. We’re really glad everything ran smoothly and that the group connected so quickly. Liezl will be so happy to hear how much her organisation and care made a difference. It’s great to know the itinerary gave such a well rounded view of South Africa too.

Kind Regards,
The INTRO Travel Team

Katie
5/5
Yes, I recommend this program

Costa Rica Adventure

Well where do I start, I’ve just returned from the Costa Rica tour. What an adventure - I could not recommend enough. Full to the brim with happiness, nature & incredible species. Every day was packed with adventure; rainforest walks, beach visits, surfing, turtle spotting, catamaran sunsets the list goes on.

A massive thank you to the most wonderful tour guide Yamil, for making sure every day was full of energy & pure bliss and happiness!! And thank you to the most joyful wider team, Mari & Ceci for your everlasting smiles, fun and kindness.

I’ve come away with a full heart and memories & friends to last a lifetime. Thank you 💚🦥🐸🐒🕷️🐜🐢🌳💚

What was the most surprising thing you saw or did?
I honestly could not believe the amount of nature & incredible species!! Sloths, frogs, snakes, toucans, monkeys, turtles… the list is endless
Pros
  • Incredible tour guide
  • Planned to a tee
  • Nothing was ever too much for our tour guide 💚
Response from Intro Travel

Hey Katie!

What an amazing adventure to come home from. We’re really glad the Costa Rica tour was packed with so many special moments and that every day brought something new. Yamil, Mari, and Ceci will absolutely love reading this, their energy and care really shine through. Sounds like memories (and friendships) that’ll last a lifetime!

Kind Regards,
The INTRO Travel Team

connor
5/5
Yes, I recommend this program

Bali Indonesia

The trip was amazing Rach did a great job of keeping us alive and making sure we had the best time possible while also giving us freedom to explore on our own. 100/100 would do again! Overall I think that the trip was planned well everything was open for us to do or not do if we didn’t want to and there was also enough free time in places to go and do what we wanted outside of the planned trip activities. Taking the year out to travel around different countries was a wild one for me but Rach made it all worth it in Bali for sure!

What was your funniest moment?
Throwing Rach into the pool because she lost the bet that she wouldn’t muddle up names!
Pros
  • Fun
  • Exciting
  • Adventurous
Cons
  • Tiring
  • Early mornings long days
Response from Intro Travel

Hey Connor!

Love hearing this. We’re really glad the trip struck that balance between structure and freedom, and that you felt supported while still able to explore your own way. Rach will be happy to hear how much she helped make your Bali time such a standout!

Kind Regards,
The INTRO Travel Team

Greta
5/5
Yes, I recommend this program

South Africa Adventure with Liezel

I did the South Africa Adventure with Liezel in July. It was amazing. Liezel was such a great Group Leader with a lot of cultural knowledge. She was very passionate about her job and South Africa as well as neighbouring countries. My highlight was definitely Kruger National Park - we saw the big 5! It is obvious that INTRO care about the places and people they visit, and we had the opportunity to visit local communities and support them along the way. It has definitely made me want to do more trips, and I'll be back to Africa again for sure. Thank you Liezel!!

What was your funniest moment?
Funniest but also most amazing moment was seeing a ostrich in the wild courting another ostrich, from the bus window! Such a giant bird doing a dance was once in a lifetime.
Pros
  • Accommodation
  • Group Leader
  • Activities
Response from Intro Travel

Hey Greta

Thanks so much for sharing this. We’re really glad the South Africa Adventure left such a strong impression and that Liezel’s passion and knowledge helped make it so special. Seeing the Big 5 in Kruger is pretty hard to top, and it’s great to hear the community experiences meant a lot to you too.

Kind Regards,
The INTRO Travel Team