INTRO Travel

Intro Travel

About

Intro Travel operate amazing and award winning group tours in Australia & Asia.

Perfect for solo or first-time travellers, our trips include advice and support before you go, an awesome Group Leader from the moment you arrive, an instant group of friends and an amazing itinerary full of unforgettable experiences.

Check out our programs below for all the info!

Founded
2005
Headquarters

Level 14
22 Market Street
Sydney NSW 2000
Australia

GET 10% OFF ALL INTRO TOURS

As a special offer for all of our Go Overseas viewers we're offering 10% off any INTRO Tour for a limited time.
Simply head to our website and use 'GOOVERSEAS' at checkout to claim your discount!

Reviews

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Michael
10/10
Yes, I recommend this program

This trip was an unreal experience throughout! It was my second time in Japan and I thought that I'd covered most things during the first trip, but boy was I wrong. We covered so much in such a short period of time. The accommodations were incredible yet unique, food was flavourful yet distinctive and the nightlife was phenomenal! We had Nathan as our tour leader and he was the best person for the job. From exceptional navigation, first-class recommendations and larger-than-life personality, he made this trip more like a holiday for a family of 10 rather than a group of strangers meeting for the first time. My time in Japan was a perfect mix of culture shocks, delicious cuisines and glaring night life. I've made some quality memories with great company. It was my first time with Intro and certainly won't be the last.

What was your funniest moment?
The icing tradition in most of our nights out! We were on edge most of the time
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Laura
10/10
Yes, I recommend this program

My partner and I just completed the Japan intro tour and it was fantastic! The food was delicious, the accommodation was of such a high standard and the activities we did was a perfect blend of cultural experiences mixed with modern outings. We had a great mix of planned activities and free time to explore we were never bored. Nathan our tour guide went above and beyond making the trip one will will not forget. He helped us with our post tour organisation and even helped us book transport ect. THANK YOU INTRO, WE WILL SURELY TRAVEL WITH YOU AGAIN!

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Sam
10/10
Yes, I recommend this program

I just finished the Japan tour and it was amazing! It was my first time doing a tour and I was a bit apprehensive but as soon as our tour leader met us at the first accommodation my concerns went away. Nathan was the perfect tour guide he was welcoming, an expert navigator and went out of this way to ensure everyone was having a great time. The tour covered lots of activities that we would not have done normally such as sushi making and a samurai experience. The accommodation was great from a traditional temple stay to modern hostels and hotels. I would recommend the tour to anyone!!

What was the most surprising thing you saw or did?
The Samurai experience was so much fun! It was a real highlight for me
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Brandon
10/10
Yes, I recommend this program

Intro Travel has truly blown away all my expectations that I had before coming on this trip. Having done already two intro travel tours beforehand, I already knew what they had put together would be an incredible experience. Now having done this adventure, I can say that would be an extreme understatement. From having nights that you'll never forget and winning plush shiba inus and gudatamas at the unbelievably fun arcades to appreciating Japan and really understanding how unique this country really is, I know I can go home and cherish the memories I've created with new lifelong friends. Nathan was our tour operator and I couldn't think of a better person to help navigate us through this awe-inspiring country. He is one of the most friendly, patient, and down-to-earth people I have ever met. He made sure each and everyone of us felt included and that we were having a good time throughout the trip. If something was bothering someone, he would help address the issue without any problem. He was also very thorough in helping people with their travel plans and goals, whether it be during the free time on the trip or even after! This tour was the perfect blend of culture and night life and I would 100% recommend it to my friends and family.

What is your advice to future travelers on this program?
Just enjoy your time here and fully participate in the tour. You get out what you put in.
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Aaron
9/10
Yes, I recommend this program

Bali Intro Review

I’ve just been on the 12 day Bali Intro tour, where I’ve been lead by our group leader Craig Hewitt. Craig was very good at making sure I arrived at the airport and had the correct information regarding airport pickup.

Once I met Craig he made me feel very welcome and it soon became apparent that he was going to be an easy going guy, full of beans and I knew that I’d be going to have a good time!

The Bali Intro 12 day tour was very interesting! It included a range of activities from massages to volcano hiking and Snorkelling to temple visits.

Craig did a great job of getting everybody to know each other with some simple, fun and effective games and everyone soon got to know each other which is really important to make sure that everyone has the best time!

Overall I would recommend this tour to anybody who is thinking about coming to Bali. I would definitely recommend Craig as a tour guide and I’d like to thank Craig and the Intro team for all the support and opportunities that they have given me.

What was your funniest moment?
When I went surfing, fell off the surf board and completely stacked it, face planted the water and got a mouth full of salt water! It was so fun!

Programs

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Staff Interviews

These are in-depth Q&A sessions with program leaders.

Sean Little

Job Title
Group Leader
Sean works as a Group Leader for Intro Travel in Australia.

After living and studying in Scotland, he moved to Sydney seeking adventure, once in a lifetime experiences...and better weather! His role varies from teaching people how to sand-board and surf, to helping fellow backpackers find employment and plan onward travel.

No two days are ever the same!

What is your favorite travel memory?

In the spring of 2014, I traveled to Iceland with my best friend. The trip was full of pinch yourself moments, from walking between two active tectonic plates - with one hand on Europe and the other on North America -, to trekking up a glacier on an active volcano, to witnessing giant icebergs floating out to sea while a pod of orcas hunted seals off the beach. Each day was uniquely incredible.

How have you changed/grown since working for your current company?

At Intro Travel, we live by our #smallchange initiative. Our goal is to make a positive change in each country we operate in by protecting the environment, supporting local communities, protecting animal welfare, and supporting cultural exchange and education. My professional background is in the energy industry, so working for Intro Travel has completely changed my attitude to the environment. I've given up my car, avoid single-use plastics, recycle as much as I can, and try to shop local wherever possible.

In terms of personal growth, the most important changes I have made are living in the moment and appreciating the small things. Whether it's sailing around Sydney harbour on a beautiful Australian summer day, or the smile your local barista gives you as you walk in. Taking time to enjoy and appreciate these moments can change your entire outlook on life.

What is the best story you've heard from a return student?

The best travel story I know of isn't immediately obvious. It doesn't involve beautiful sunsets up volcanoes or exhilarating skydives over the Great Barrier Reef. It's about a girl who was the quietest member of one of our groups about a year ago. She was shy and unsure of herself and didn't have the best life at home, but she bravely made the decision to travel around Australia and booked on to Oz Intro. By the end of the trip, she had made a great bunch of friends and headed off on a 2-month trip backpacking the east coast.

One year later, she has a partner, a job she loves, an apartment overlooking the beach, and is one of the most confident, friendly and sociable people you could ever hope to meet. She is a shining example of why anyone who is lucky enough to be able to travel should seize the opportunity with both hands. Stories like hers are why we do this job.

If you could go on any program that your company offers, which one would you choose and why?

I would love to go on the Japan Intro tour! Japan is a country that excites me for so many reasons. It is 100 years in the future and 1000 years in the past at the same time. I would love to experience the ultra-modern cities of Tokyo and Osaka, where you can buy a bowl of ramen or a pair of sushi-socks from a vending machine, or watch a robot prepare a 3-course meal and make cocktails.

It would also be incredible to stay in a 1000-year-old monastery and meditate to the sound of the monks doing their morning prayers. I love spending time outdoors, so hiking up into the mountains and seeing the snow monkeys bathing in the onsens would be incredible! Who knows, I might even be brave enough to get in myself.

What makes your company unique? When were you especially proud of your team?

What makes Intro Travel unique is our approach to tours, such as Oz Intro.

We are not just here to make sure you have an awesome time while on the trip, we are here to support you for your entire time in Australia. If you need help finding employment 2 months after the trip ends, we are here to help with a dedicated jobs' board and expert advice on how to build a great CV. Or maybe you have been in the country for a year or two and need help with your superannuation account or have a question about tax. Again, we are only a phone call away and will support you 100%.

I am especially proud of my team when I bump into a previous group member on the street and they proudly announce they have an awesome job and are living their best life Down Under! Knowing that our team helped to make that possible is an incredible feeling.

What do you believe to be the biggest factor in being a successful company?

I think that to have a successful company you need to nail three main factors:

1. Being genuinely passionate about what you do
2. Having a great idea
3. Investing time and energy in your staff

You could have the greatest idea in the world, but if you don't pursue it with passion and determination, or you don't afford your staff the time and energy they deserve, then you probably won't succeed.