A week before coming to Vietnam my partner and I split up. I started to look at different options and came across Vietnam Intro. I was extremely anxious about going travelling alone however even from the initial conversations I had with the call centre staff I knew that Intro travel was a professional and reputable company to travel with and a day Before I was due to travel I booked my trip. The moment I met my tour leader Faye who was so welcoming and friendly I knew that I was going to have a great time. The fact she's Welsh definitely helped too 😜.
Faye's knowledge skills and experience makes her the perfect tour guide. We got to see the real Vietnam and learn so much about the culture as well as having soo many fun nights out! Faye took the time to get to know everyone in the group, build rapport and ensure that everyone's aspirations for the trip were met. The Vietnam Intro tour has completely exceeded my expectations and this is down to Faye. She would consistently go out of her way to make sure everyone is happy, enjoying themselves and their needs are catered for. Having travelled south east Asia on several occasions I have never felt safer that being in Faye's company. What ever the demands of the group, Faye always would go above and beyond to ensure they were met, multi tasking, arranging different transport for those that couldn't bike ride and walking people home if they were tiered on a night out.
Faye has an excellent relationship with all of the locals we met along the way and is adored by all of them which was soo lovely to see as it meant the we had the opportunity to have more interaction.
The accommodation was great and itinerary amazing, it was soo much better than what I originally thought.
The banter was on top form in the group and Faye was definitely the sunshine on our trip especially when she randomly starts singing Vengaboys to make everyone smile.
It is safe to say this is truly the best experience I have ever had. I went to Vietnam lost and broken hearted and left with a group of friends I have made for life, amazing memories and a trip booked with 6 of our tour group to Sri Lanka through Intro Travel. I really really really hope that Faye will be our tour guide!!!
Thank you Faye for making my trip soo special. It wouldn't have been the same without you as our leader. Xxx