INTRO Travel

Intro Travel

COVID-19 Program Updates

Due to global health & safety concerns and travel restrictions related to the coronavirus, Intro Travel has decided to offer flexible booking options for some of their upcoming programs. Learn more about COVID-19 updates to stay tuned regarding program information.


Intro Travel operate amazing and award winning group tours in Australia & Asia.

Perfect for solo or first-time travellers, our trips include advice and support before you go, an awesome Group Leader from the moment you arrive, an instant group of friends and an amazing itinerary full of unforgettable experiences.

Check out our programs below for all the info!


As a special offer for all of our Go Overseas viewers we're offering 10% off any INTRO Tour for a limited time.
Simply head to our website and use 'GET10' at checkout to claim your discount!

Level 14
22 Market Street
Sydney NSW 2000


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Yes, I recommend this program

Wonderful company. Shout out to Tom, Fiona, Lucas, and Sean. It’s the people that work here that make the transitional experience so seamless and dignified. I would go again in a heartbeat.


What is your advice to future travelers on this program?
Make fun of Tom. It's easy.

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Yes, I recommend this program

What a fantastic 9 days I had exploring Sydney with a fantastic leader, Tom! From the get home he calmed your nerves and even when you left for your onward travels! The first week was so fun and exciting from the jet boating to the good nights out Tom never failed to get everyone involved even with the big group we had, if you get Tom as a leader your in for a really good time! If you had any question even after the trip had ended he was right there answering it and putting your thoughts at ease!

What would you improve about this program?
Could not fault the program at all, such a good tour to start your adventure off!
John C
Yes, I recommend this program

I booked the Thai intro 18 day tour and it was an experience and a half. From the moment we landed to the moment I left it was an amazing experience. The activities were a blast, and the transportation was just as cool, from Tuk Tuks to Ferry's, from temples to floating cottages, Thailand was amazing, and had an awesome tour guide to show me around. The staff made my experience that much more personal, as he was always there when we needed somthing and always up for a party. It will be an experience I will never forget.

What would you improve about this program?
Not a damn thing. The tour was amazing, and the experiences were just as good
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Yes, I recommend this program

Take me back to Japan. If I could do the tour all over again I would. It was everything I wanted from a tour in Japan plus more.

The tour had the best parts of Japan I wanted to.see which included an insight into the culture, taste the different delicious Japanese cuisines and experiencing the scenery you see in the adverts. The main experience which stood out for me and something I wouldn't of done if I organised this was our temple stay in Koyasan where we got insight into the spiritual side of Japan. We stayed in an 1000 year old temple and got experience the daily life of a monk in Koyasan such as doing a meditation class and seeing their prayer ceremony.

The accommodation was better than I expected with my favourite being the Ryokan we stayed in Nagano.

Finally thank you Nathan our tour guide for being informative, always ready to help and showing us the best of Japan.

What would you improve about this program?
The length! I would have loved to stay much longer
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Yes, I recommend this program

It can be quite complicated trying to book travel plans for somewhere half the world away, especially if you are travelling solo as you are unsure of where the best areas are and what activities you can do. Fortunately for me I was introduced to Intro Travel when I moved to Australia for a year so when my visa expired and I wanted to do more travelling I knew Intro Travel was the best place to start.

The Intro Travel website breaks everything down perfectly so that you know what the pricing is as well as what you will be doing every day. Having a full itinerary there for you is perfect so that you do not need to do any planning, the Intro Travel team does it all for you.

I booked the 12 day Bali Intro trip and from the point of booking, you are in contact with the Intro team to help get everything sorted before you even land in the country. Our group leader Craig Hewitt got in touch with us on the Facebook page and we were able to start a group chat so you can get to know the people on your tour before you even meet. They also take all of your flight details and pick you up at the airport. Considering this was my first time in Asia this put me at ease when flying in to the country as there was somebody waiting at arrivals with a huge Intro Travel sign!

From that point onwards you genuinely do not need to worry about a thing. On day 1 Craig got us all together to discuss in detail exactly what was happening on each day and where we would be and what activities we would be doing. The group leaders are there to make sure everybody gets to know each other and have a good time.

The accommodation and food on the trip are excellent and they are of a massively high standard. One thing in particular that stood out for me was the privately owned Villa in Lovina, it was absolutely stunning and a great place for some chill time with the rest of the group.

A few highlights of the trip for me would be the surfing, snorkelling and the volcano trek. These are things that many people do not get to experience so to get to do these things in such a beautiful country was an experience I will never forget! The volcano trek especially, it may be an early rise and a tiring experience but you will not regret it when you see the sunrise at the top, and the fact that there is a massage waiting on you when you get back to your hotel makes it even more worthwhile.

The culture of Bali is something that you need to dive into as well as Craig took us to the rice paddies, temples and to the monkey sanctuary. These are all places (similar to the activities) that you do not get in many other places so it is great to see how people on the other side of the world live.

One of the most worrying things about any trip is the little details that most people do not think about. This is something that Craig and all the other group leaders make sure you do not have to worry about. The group leaders will tell you where the best places are to get laundry done, where to get a cheap SIM card so you can call home and most importantly they will help you with any medical or personal issues which they are extremely professional about. What makes Intro Travel so special is that the team worries about the things you would never even think of worrying about so that if and when those problems happen you are sorted!

In terms of onward travel when the trip is coming to an end, Craig helped us look in to other Intro holidays where you could pay a deposit of £50 and the trip would be open dated for life. This is a great offer as it doesn’t force you to commit to something but you have the option to use Intro Travel again whenever you like. Craig also helped everyone with further accommodation and transport once the trip ended before we all had to head to our next destination.

I cannot recommend Intro Travel enough after going on Bali and Oz Intro, they take care of everything for you and make sure the only thing you need to worry about is having a good time!

What is your advice to future travelers on this program?
Keep an open mind and be willing to do anything, especially the things outside your comfort zone!


Displaying 1 - 9 of 12
Intro Travel
Thai Intro - Group Tour of Thailand with INTRO Travel
9.85 •33 reviews

Thai Intro is the most amazing way to experience Thailand! With either...

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Oz Intro - Work & Travel in Australia with INTRO Travel
9.89 •27 reviews

Winner of the 'Best Tour in Oceania' award 4 years running, Oz Intro...

21 new reviews
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Bali Intro – Group Tour of Bali with INTRO Travel
9.95 •21 reviews

Bali Intro is the most amazing way to experience Bali! You’ll discover...

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Vietnam Intro tour with INTRO Travel
10 •20 reviews

Vietnam Intro is the most amazing way to experience Vietnam in 9 or 12...

16 new reviews
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Japan Adventure Trip with INTRO Travel
10 •16 reviews

From the neon lights of buzzing Tokyo to ancient temples on snowy...

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Sri Lanka Experience Tour with INTRO Travel
Sri Lanka
9.4 •15 reviews

Sri Lanka Experience is the absolute best of Sri Lanka in 12 days. You...

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Bali Experience Tour with INTRO Travel
9.88 •8 reviews

Bali Experience is our premium 12 or 15 day group tour. With epic...

7 new reviews
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Oz Adventure with INTRO Travel
10 •7 reviews

Oz Adventure is an awesome 9-day group tour showing you the best of...

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Thai Experience Tour with INTRO Travel
10 •3 reviews

Thai Experience is our premium 13 day group tour. With epic upgraded...

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Lucas Michael Mackintosh

Job Title
Group Leader
I am an energetic and loud person who loves making memories and enjoying new experiences. I am crazy about travel and music and I love a good tattoo; I am always on the lookout to get more.

What is your favorite travel memory?

This is a hard question as there are so many different ones. I have to go with the trip I had last year to Cambodia.

I was only going as a bit of an add onto had no expectations of it. By the end of my trip, I fell in love with the place. The culture, the history, and the was just an amazing place and I can not wait to return again in the future.

How have you changed/grown since working for your current company?

I have only been working for the company a short time but in that time I have learnt a great deal.

I have learnt so much about Australia and many other countries which I didn't know before so my knowledge has increased massively. I have become a lot more confident in public speaking and talking about travel opportunities with people.

What is the best story you've heard from a return student?

I have not yet had a story told to me yet as they are all still out and traveling. However, I know from before they left after the group that they were super excited to be traveling with the new people they had just met, as well as making new friends along the way. People always go off and have amazing experiences and I can't wait to hear all the wonderful things everyone has been up to.

If you could go on any program that your company offers, which one would you choose and why?

I would choose Japan. I have been on many of the INTRO tours and when Japan came out, I wasn't too fussed on it. I have no idea why, because since learning about the country and the things it has to offer, I am itching to go. There is so much culture which would be amazing to see, and who doesn't want to learn to use a samurai sword?

What makes your company unique? When were you especially proud of your team?

The company is just so unique in itself. I mean, what company has weekly ping pong competitions? It's a super chill place to work, which is what I like about it too.

I am always proud of the group of people I work with. Everyone works really hard and it really does show. Every day everyone is learning and that makes everyone proud - when people are learning and picking up new skills and just generally bettering themselves.

What do you believe to be the biggest factor in being a successful company?

Honestly, the biggest factor is being happy and enjoying work. If everyone is passionate about the company, then that is the key for it to be successful. If you weren't happy within the company, it will bring others down and that isn't going to help in any way.

Passion is the biggest factor; if you're passionate, you will naturally work harder, which leads to more success.