INTRO Travel

Intro Travel

Why choose Intro Travel?

INTRO Travel operate amazing and award winning group tours all over the world!

Perfect for solo or first-time travellers, our trips include advice and support before you go, an awesome group leader from the moment you arrive, an instant group of friends and an amazing itinerary full of unforgettable experiences.

Check out our programs below for all the info!

5% OFF ALL TOURS!!

Frequently asked questions

Get answers to help you plan with confidence.

Diversity & Inclusion 💙

At INTRO Travel, we welcome travellers of all racial, ethnic and cultural backgrounds. Our groups bring together people from all over the world, and we love how this diversity makes every trip unique. We’re committed to fostering a friendly, respectful environment where everyone feels welcome and can connect through shared experiences, exploring incredible destinations and meeting people from different walks of life.
At INTRO Travel, we welcome LGBTQIA+ travellers and people of all sexual orientations and gender identities. We believe travelling is about discovering new places, making connections and feeling comfortable being yourself. We expect everyone in our groups to treat fellow travellers, local communities and our team with kindness and respect. If you have any questions or concerns about travelling to a particular destination, our team is happy to help you understand what to consider before booking
At INTRO Travel, we recognise that everyone experiences travel differently, and we welcome travellers from a range of backgrounds and with different needs. Our group trips can involve busy environments, changes in routine and new experiences, so we encourage neurodivergent travellers to review their chosen itinerary and consider what works best for them. If you have specific questions about a trip or its activities, feel free to contact our team before booking, and we’ll do our best to provide further information to help you make an informed decision.
At INTRO Travel, we want everyone to have the opportunity to explore the world and enjoy new experiences. Our trips can involve a variety of transport options, accommodation types, walking distances and activities, so accessibility can vary between itineraries. If you have mobility requirements, use a wheelchair or have other accessibility needs, please contact our team before booking. We can discuss the details of your chosen trip and help you understand whether its arrangements are suitable for your needs.

Impact 🌎

At INTRO our commitment to a sustainable future is a key principle, and the driving force behind our Small Change initiative, which we launched in 2017.

As part of our goal to make a real positive impact to the environment, we partnered with Eden Reforestation Projects in 2019 to plant 10 trees for every booking we received. And as a result we’ve planted tens of thousands of trees, aided reforestation, rehabilitated wildlife and reduced poverty in multiple local communities.

However we wanted to go even further and achieve true sustainability, so in late 2023 we began a new partnership with Path Net Zero to accurately measure our tours emissions, and Veritree to plant trees to offset those emissions.

We are now very proud to say that every INTRO tour is 100% carbon neutral.
At INTRO our commitment to a sustainable future is a key principle, and the driving force behind our Small Change initiative, which we launched in 2017.

As part of our goal to make a real positive impact to the environment, we partnered with Eden Reforestation Projects in 2019 to plant 10 trees for every booking we received. And as a result we’ve planted tens of thousands of trees, aided reforestation, rehabilitated wildlife and reduced poverty in multiple local communities.

However we wanted to go even further and achieve true sustainability, so in late 2023 we began a new partnership with Path Net Zero to accurately measure our tours emissions, and Veritree to plant trees to offset those emissions.

We are now very proud to say that every INTRO tour is 100% carbon neutral.

Reviews

Jessica
5/5
Yes, I recommend this program

NZ intro tour

I had already done 2 tours with intro so knew I liked meeting new people and having a set itinerary. The nz has one of the highest step counts and several hikes but still doable. Despite the club or bars being empty(on weekdays)Sel imbued us with a great 'bring the party' attitude that never failed to make for a fun night out. Sel was a great tour guide, knowledgeable, easy to talk to and literally held my hand on some long bridges I didn't like! (Some activities are a bit more touristy than they may seem, but still fun!)

What was your funniest moment?
I personally really enjoyed the white water rafting I booked as an optional activity in rotarua. It was a grade 4/5 river and I got to swim over a rapid!
Pros
  • Meet new people
  • Don't have to plan itinerary
  • Plenty of advice and help from the tour leader
What other participants should know
  • Be comfortable doing things on your own, a perfect group isn't guaranteed
  • Be on time :)
  • Packing cells are useful
Response from Intro Travel

Hey Jessica! Two INTRO tours down, we love to see it! Sel sounds like she kept the good times rolling, even on quieter nights, and made those scary bridges a little less daunting. We’ll be sure to pass on your lovely feedback to her!

Kind Regards,
The INTRO Travel Team

Anja
5/5
Yes, I recommend this program

NZ 17 day trip

We spent two weeks travelling around New Zealand, visiting both the North and South Islands, and had an amazing time. There was so much to see and do, from learning about the local culture to enjoying the scenery and trying new activities.

We started on the North Island, visiting Rotorua, where we experienced the geothermal activity, including bubbling mud pools and geysers. We also enjoyed a traditional Māori Hāngī feast and cultural performance, which was a great opportunity to learn more about Māori traditions. Another highlight was visiting Hobbiton in Matamata, which is well worth a visit, even if you’re not a huge Lord of the Rings fan.

We then travelled to the South Island and stayed in Queenstown, one of our favourite places on the trip. There was plenty to do, from jet boating on the Shotover River to taking the gondola and enjoying the views. Queenstown also has a great choice of restaurants, shops and activities.

One of the highlights of the whole holiday was our day trip to Milford Sound. The drive was long, but the scenery along the way made it worthwhile. We took a boat cruise through the fjord, where we saw waterfalls, mountains and seals. It was a fantastic experience and definitely one of the places we’d recommend visiting.

A special mention must go to our tour guide, Sel, who really helped make the trip so enjoyable. Sel was friendly, knowledgeable and always happy to help, sharing interesting information along the way and making sure everyone felt comfortable. Having such a great guide made travelling around the country even more enjoyable and added so much to the overall experience.

The locals were also incredibly friendly and welcoming, and we appreciated the importance placed on protecting New Zealand’s beautiful environment.

Overall, New Zealand is a fantastic destination with a great mix of culture, adventure and scenery. I thoroughly enjoyed our trip and would happily return to explore more. I’d definitely recommend visiting New Zealand, and having a guide like Sel makes the experience even better!

What was the most nerve-racking moment and how did you overcome it?
I went bungee jumping and honestly I was so nervous but Sel (group leader) was so supportive and hyped me up about it. I was so proud of myself for doing it and Sel was so excited for me.
Pros
  • Amazing group
  • Fun
  • Learning about culture
What other participants should know
  • Pack layers it can get cold
Response from Intro Travel

Thanks for sharing this, Anja! From Māori culture in Rotorua to those incredible Milford Sound views, it sounds like you got a brilliant taste of New Zealand. We’re so glad Sel made exploring both islands that much easier and more enjoyable. We’ll be sure to pass on your kind words!

Kind Regards,
The INTRO Travel Team

Matt
5/5
Yes, I recommend this program

New Zealand is Amazing

I have never been travelling before nor gone abroad very much but this was actually life changing and now I am fully hooked. Our tour guide Sel was so knowledgable and fun, encouraging us to try everything we could and make the most of our time. She was also very supportive throughout and super organised which I particularly appreciated! New Zealand is so beautiful and better than anything I could have imagined. We were also very lucky to have a fantastic group as a whole, definitely made life long friends who I will continue to stay in contact with.

What was your funniest moment?
Playing games with my group mates after a night out was absolutely hilarious. Will never look at Twister the same way again.
Pros
  • Amazing views
  • Best tour guide ever
  • Lots of unique experiences
What other participants should know
  • Can be expensive
  • Flight is very far (from Europe)
  • Night life in most places was pretty dead
Response from Intro Travel

Hello Matt! We love that one trip has got you hooked on travelling! New Zealand, lifelong friends and a brilliant leader like Sel sounds like a pretty special combination. We’ll pass on your lovely words to her, especially your shoutout for the care she showed when it mattered most.

Kind Regards,
The INTRO Travel Team

Josie
5/5
Yes, I recommend this program

NZ

I had an incredible experience in New Zealand. This was my first international tour and I couldn’t have asked for a better group. The activities and planned meals were a good balance to not have to spend too much money but also get the most out of the trip. Our leader, Sel, was knowledgable and responsible as well as fun. She was excellent when things went wrong and so helpful towards onward travel and setting up activities. She made sure everyone was safe and happy at every step. Highly recommend!

What is your advice to future travelers on this program?
Say yes to everything and make the most of every minute.
Pros
  • Good organisation
  • Great leader
  • Good range of activities included
What other participants should know
  • Would’ve liked an extra day in some major cities
  • Time pressured in some instances
Response from Intro Travel

Hey Josie! We’re so glad your first international tour was such a great one. Having someone like Sel in your corner makes exploring a new country feel that much easier, especially when plans change. We’ll be sure to pass your kind words on to her!

Kind Regards,
The INTRO Travel Team

Mattie
5/5
Yes, I recommend this program

How amazing our tour leader was!

Sel went above and beyond constantly, gave everything her all and always made sure we were having a good time and made us into one big family!
Sel helped with building cv’s and motivating us to get jobs and make the best out of my working holiday! She constantly checked up on us after the tour ended and is so proud of me when I got my job and is like a true friend. The best kind of person I could have ever met! Even when an incident happened and someone was rushed to hospital, Erin came over and stepped in for Sel, just shows how caring everyone is

What was your funniest moment?
Me and Sel dancing through Wellington!
Pros
  • Amazing Tour Leader
  • Amazing People
  • Amazing Country
What other participants should know
  • Hostels… I’m a bit of a princess but alas it’s what I signed up for
  • The karaoke bar what refused us karaoke because there were too many of us , so Sel told them off :)
  • Hostels… I’m not meant for the traveler life but atleast I’ve experienced it
Response from Intro Travel

Mattie, we love hearing how Sel’s support carried on long after the tour ended! Helping you find your feet on a working holiday and cheering you on as you land a job is what it’s all about. We’ll share your lovely words with Sel and Erin!

Kind Regards,
The INTRO Travel Team

Programs

Displaying 1 - 9 of 19

Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Florinel George Tudor

Bali

Why did you choose this program?

Ever since visiting Thailand in 2020 (right before the lockdown), I became fascinated with what Southeast Asia has to offer. The traditions, amazing views, and the warmth of the people are things I always remember fondly, so it was just a matter of time until I returned. The opportunity came quickly: two friends and I were coming back from a ski trip one late evening when the topic of this year’s vacation came up, and in just one minute, we collectively decided on Bali.

What did your program provider (or university) assist you with, and what did you have to organize on your own?

The tour included accommodations: a hotel in Canggu, a private villa in Lovina, twin rooms in Gili Trawangan and Ubud, transport mainly by van between locations and boat rides, and some meals, primarily breakfast. I only needed to purchase the flight and set aside some pocket money for snacks, drinks, and extra activities.

What is one piece of advice you'd give to someone going on your program?

Don’t hold back! Take it all in and go all out. Strike up conversations with your fellow travelers, enjoy karaoke in the van while on the road, and share your funniest stories. Savor the local food, dance when your favorite song comes on, or better yet, sing it! Explore during your free time: for example, I ran from the hotel in Canggu to Tanah Lot Temple, which we visited the next day, and did two laps around the island while in Gili Trawangan.

What does an average day/week look like as a participant of this program?

A typical day starts with breakfast, which may or may not include hangover from last night’s party. The group leader arrives, does a quick headcount, and announces our scheduled activity for the day. During this time, the group is mostly quiet, with only small talk present. After the first activity, the group’s energy rises during lunch, where jokes can be heard all around. The second activity brings joy to everyone, as each person gives their best to have fun or excel. By dinner, spirits are high— and not just the ones in the glasses—and reflections on the day’s funniest moments are shared aloud for all to enjoy.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

For me personally, I have a fear of deep water and I'm not a strong swimmer, so surfing and snorkeling felt like challenges I had to overcome. Surprisingly, surfing went much better than I expected; I enjoyed it so much that I didn't want to take a break. Snorkeling was another pleasant surprise. Last year, I couldn’t stay in the water for long, but this time I completed the whole activity thanks to my friends, who made sure I was okay—checking that my mask was properly fitted and keeping an eye on me. I’m truly grateful for their support.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Adrian Rutkowski

Job Title
Group Leader
Adrian moved out from Poland when he was 19 years old and ever since he has spent all of his free time travelling around the world, experiencing new cultures and seeking new adventures.
He has now settled with the best job in the world as a Group Leader in Vietnam.
A group of travelers posing in front of a sunset

What is your favorite travel memory?

It’s very hard to name one favourite travel memory, as no trip is ever the same, and even if you return to the country you’ve been before, you’ll always have a new favourite memory!

But if I have to name one, it’s going to be the volcano sunrise hike in Bali! Watching the sun come up on the horizon from the top of an active volcano is such a once in a lifetime experience!

How have you changed/grown since working for your current company?

I’ve realised that travelling with a group is the best way to travel!

Whenever I used to go travelling, I would go all by myself and try to meet new people along the way. But that isn’t always easy if you only have a week or two to spend in a country.

But if you come with a group of like minded people from day one until the end, it changes the whole experience completely!

IT’S DOUBLE THE FUN IF YOU CAN SHARE IT WITH SOMEONE!

What is the best story you've heard from a return student?

“Adrian! We’re planning a reunion with the whole group next month! You need to come!”

Hearing that people who were strangers to each other before coming on a tour, are now becoming best friends and planning reunions and next trips together, is just the best thing you can possibly hear from someone.

If you could go on any program that your company offers, which one would you choose and why?

I would definitely choose the 13-day Japan Adventure!

Japan is just this this country that blends in ultramodern cities, very rich history and culture with some of the most beautiful nature as well!

From the Bullet train ride, to a Samurai experience, Mount Fuji, Sushi making class and so much more!
This tour has all you need when you come to Japan!

What makes your company unique? When were you especially proud of your team?

#SmallChange

It’s our initiative towards responsible travel. We not only encourage people to reduce single-use plastics, participate in beach cleanups, but also support local communities and engage in cultural exchange.

It’s great to see how people start using reusable water bottles, buy locally made products, or teach local people few English words.

What do you believe to be the biggest factor in being a successful company?

To be a successful company, you have to be passionate about what you do and make sure you keep your employees happy.

I believe that if you’ll keep these things in order, your employees are going to go that extra mile for you and your customers, no matter what problems you’ll face, you’ll always get through it.