EF International Language Campuses
Why choose EF International Language Campuses?
The world is waiting. Learn a language abroad.
See the world, experience a new culture, and make friends from around the world as you prepare for your global future. EF's fun and interactive classes help you learn faster while living the language first hand. Earn college credit, participate in an internship, and explore your dream destination abroad. Start any Monday and study from two weeks and up, or join us for a semester or year abroad. We also offer University Preparation courses for students looking to attend college in France or Germany.
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Response from EF International Language Campuses
Dear Beth,
Thank you for your feedback on your daughter’s program with EF. We’re sorry to hear that your daughter did not have the experience we all hoped for in Tokyo. Regarding the return airport transfer we apologize for the miscommunication about your last minute change of her departure airport. Thankfully, her host was able to drive her to the correct airport for an on time departure and the transfer cost was applied towards this transportation.
While navigating any new place for the first time can be challenging, we do encourage students in predeparture meetings and welcome emails to call the school emergency phone if lost. Her host did take her to school and our school staff did make sure she understood the route to school and gave her an individualized orientation the following day.
The activities team also reached out to encourage her to participate in school-organized activities, which she did. While these activities are run by EF staff, our students ages 18 and older (like your daughter) are considered legal adults and are not fully supervised and have the freedom to explore the city independently. We apologize if that expectation was not correctly set during the admissions project.
Again, thank you sincerely for your feedback. If you would like to discuss further, please don’t hesitate to reach out at +1 800 992 1892 or ils@ef.com.