Volunteering Solutions

Volunteering Solutions

Why choose Volunteering Solutions?

Since 2007, Volunteering Solutions (VolSol) has been working with the aim of providing support to the underprivileged societies of the world in order to make a difference. Over the last 15 years, VolSol has placed more than 16000 volunteers across 26 countries in different parts of the world. Meant essentially for high school, college and university students as well as gap year travelers and backpackers, the projects have been reasonably priced, starting at a cost as low as $200 only!

Volunteering Solutions aims to promote affordable volunteer work in countries that need it the most by connecting the right people with the best projects abroad. With such a wide variety of projects around the world, there is surely something available for everyone. It'll be an incredible opportunity for you! At the end of the program, volunteers and interns are awarded a Certificate of Project Completion.


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Yes, I recommend this program

Endangered species conservation

Overall, I had a good experience there. I’ve met people from four different countries. Working with other volunteers to prepare food for animals and clean their enclosures were fun. The work was taught by other volunteers, so we all had responsibilities of our duties and we cooperated as a team. However, I did not get chance to discuss wildlife conservation with local staffs and other volunteers. Apart from work, I enjoyed spending free time such as cooking and walking around the volunteer activity area with other volunteers.

  • Surrounded by nature
  • Many animals
  • Lack of communication/discussion with staffs
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Yes, I recommend this program

Great experience

Wasn’t sure what to expect at first but the company reassured me when I emailed and provided me with all the information I needed. Overall the programme was great and it’s something I will always remember. I made lifelong friends and learnt lots of things that I didn’t previously know. The woman running the program was really welcoming and made sure we had everything we needed. The facilities were good and if there was ever a problem it was resolved with short notice. Would definitely recommend, good value for money.

  • Working closely with animals
  • Something different from normal life
  • Not much to do in the area
  • Lots of free time
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No, I don't recommend this program

Scammed !!!

About the medical program (dentistry) in Chiangmai
This is in my opinion complete fraud!
For 4 weeks the charged me €1,680.00€ with zero value provided by the so-called organisation.

The quality of the volunteer house is a disaster:
A super tiny, shared room on the third floor with stairs only and a small bathroom in bad conditions!
There are nearly 10 people in the house sharing one fridge and one TV on the ground floor.
Every day a man came to each bedroom when no one was there, with the excuse of checking whether the AC or the light was on.
This is a pure violation of privacy especially when considering that the rooms where for girls only!!!!
The breakfast consists of Muesli, yoghurt and bananas to maximize the profit of this rip-off!

about the management:
Of Course, they won't pay any money for picking us up from the airport. It was with the company truck which I had to sit in the back of it with my luggage.
On the first day they just got me to the hospital in the back of the same truck, showed me the dental clinic of it and told me here are the dentists go introduce yourself, which I believe, I could have done without them.
They told me I must manage the time with doctors that I’m shadowing myself and there is no specific schedule!
There was not one second in this program that I felt I’m here to help someone which is the definition of volunteer work in the name of charity. It's just a way of making money in the name of charity and providing the worst quality of stay to maximize the profit!

For a long weekend I stayed in Hua Hin at the beach in a super nice private room with an amazing pool including breakfast and it cost me only €21 a night.
I have no idea what this organization is getting money for if you just compare the value!
The only thing they told me about the hospital was to coordinate with the doctor, so I did and asked the doctors to take one day off and then on Monday I receive very rude and disrespectful messages from Imm trough one of the volunteers, accusing me of not showing up at work before even contacting any of the doctors.
After complaining at Volunteering Solutions in the UK I was told I must talk directly to the local agency to sort out the problems. My contract is with Volunteering Solutions and not with any local sub-contractor.
I will report the company for fraud and claim my money back in court if necessary!

  • Fraud
  • Scam
Response from Volunteering Solutions

Hello Nila,
We are sorry that you were unhappy about the program. Your unannounced early departure and dissatisfaction of the program was quite a surprise, as everytime the local coordinators checked in with you, you told them everything was fine. The dentists in the department and hospital of your placement said you also seemed happy learning with them. All of our recent interns and other volunteers have been very happy with their placements. As is stated, the dental internship is an observation based activity. Aside from volunteer projects, we also arrange shadowing / observation based internships as well in private hospital placements. You had joined this program. The details of the program were provided to you beforehand and a detailed Pre departure booklet was also provided outlining the program information. Yes, the volunteer and intern accommodation had 10 people staying there, but they are spread between six bedrooms. The top floor room has its own refrigerator and kitchenette. Our safety coordinator does a check of the house each morning when all volunteers and interns have left for their programs. This safety check is also in place to turn off any electrical devices that may have been left on. Transport is provided on a Chiang Mai style mini-bus, which is a modified pickup truck with covered, padded seating in the back. This is consistent with transport used throughout Chiang Mai and Thailand.
Team Volunteering Solutions

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Yes, I recommend this program

My experience

It was a very grateful experience. I’m so so happy to decided to travel to Peru, to know Cusco, which is a beautiful city, and to work with children. I thank VS for the opportunity and the family that welcomed me and made me part of it. I carry them all in my heart. Whoever has the chance to go, don’t hesitate because it has been a great experience. VS has many projects for all kinds of preferences and needs. Each person can choose what they are most passionate about and they really end up being moments that make one a better person.

  • Great places of interest
  • The food
  • The people
Response from Volunteering Solutions

Hey Angela,
It was wonderful to have you in the Cusco, Peru program. Thanks for leaving a wonderful review of your experience with us. We look forward to having you in future in more programs as well.
Team Volunteering Solutions

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No, I don't recommend this program

Not volunteer attitude by the company office

The company only cares about the money you pay but not about the real human exchange that is the most amazing thing in any volunteer opportunity. Until you pay they are super nice, after it, anything you request does not count. The program says I would have tours on weekends so I would go to the project with kids in the week but they decided to buy a tour in a Thursday without consulting me and so I found out when I arrived in the country and didn’t give me any option for a change since it was booked already. So, what is the problem to miss a day with the kids? For them really didn’t seem an issue but the name of the company is volunteering solutions so I thought it would come in first place. The headquarter of the company is not friendly, the local people in Peru that supports the program, the best ones you will find but unfortunately they don’t make the rules.

  • Professionals in Peru amazing
  • Host family amazing
  • Tours amazing
  • Office in London cold people no volunteer spirit
  • No community sense
  • Capitalist company, far from volunteering attitude company
Response from Volunteering Solutions

Hello Bruna,
First of all, we are happy to know that you found the host family, local tours and team to be amazing in Peru. Our team in UK office have been fully supportive and have cooperated with you fully and assisted you in changing the program without any issues. You had booked the program pre COVID times to participate in 2020 but due to the pandemic you could not join. We fully adjusted the payment you made and transferred your payment for the new trip without any issues. Since your trip included the Macchu Pichu and Sacred Valley tour, tickets of which sell out pretty quickly. The tickets were booked by the local team in Peru based on the availability provided by the Ministry of Culture of Peru.Our sincere apologies that the change in tour dates was not communicated to you and we regret that. Apart from this, we have not been unfriendly with you in any way as you have mentioned.
Team Volunteering Solutions


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Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Sophia Campbell

Gap year student looking to travel and work to gain experience and take part in every opportunity presented.
Sophia Campbell


Why did you choose this program?

Going to Australia was on my bucket list of things to do, I feel very passionately about animal welfare and I wanted the opportunity to make a difference and help out where I could. I did some research into volunteer programmes and I chose this one as it’s something I wouldn’t usually go for, it’s different to normal life and I don’t think I would have the opportunity to do this anywhere else. It’s a real once in a lifetime thing.

What did your program provider (or university) assist you with, and what did you have to organize on your own?

The program provider assisted me with completing my booking application, provided me with all the information I’d need to be aware of during my stay and they organised my airport transfer by getting in touch with the people running the animal conservation and forwarded all the details onto me. They also answered all of my concerns via email in a short amount of time and were helpful when answering my questions.

What is one piece of advice you'd give to someone going on your program?

Make sure you take some form of entertainment like a book or a deck of cards, as the program is based in the middle of nowhere and during free time there isn’t a great deal to do. Take your walking shoes as there are many paths you can go down and explore during the day. Go with an open mind, it’s a new experience and make the most of your stay as time flies.

What does an average day/week look like as a participant of this program?

Waking up at 5/6am every day, starting off by feeding the wallabies and kangaroos their bottle milk, then feeding the older kangaroos their oats. Next up is preparing the food for Mario the emu, chopping up lots of fruits and vegetables to feed him and changing is water every day. Shortly after, we clean the sugar glider enclosures and change all their water bowls. At around 7.30 we count the koala poo and make sure they have enough leaves to eat, then also clean their enclosures. Finally we clean the wombat sheds and make sure they have fresh water. Some days we water the plants and do the laundry and always ask if there is anything else that needs doing before starting afternoon work at 3.30pm.

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

My biggest fear was travelling alone at a long distance. I overcame this by going into the program with an open mind and not having any expectations of what it would be like. I gave everything my best shot and took advantage of the time I had there. The travel was long but I knew that it would be worth it when I got there and I was met at the airport by the person running the program which made me feel more secure.

What is your favorite moment from your experience?

The loveliest moment of the trip and probably the most heartwarming for me was feeding the bottle milk to the wallabies. It’s a moment when they are calm and loving, some of them will hold your hand and they close their eyes as if they’re about to fall asleep. They are comfortable with you and you are able to share that moment with them as they all don’t have mothers so they look for comfort in us.

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Riyanka Roy

Job Title
Content Marketing

What is your favorite travel memory?

Being a mountain lover, all my favorite memories have been weaved around the Himalayas. If I have to pick one from a bundle of memories, then that would be the day I climbed the Dzongri Summit (4725 mt or 15,500 ft), on my way to Goechala.

Never before in life did I feel that the world can seem so gorgeous, that the warmth of the first rays of the sun feels exactly like mother's touch and every breath I took made me feel how alive I am.

I was standing with my feet tucked in the snow, my nose turned red and the snowclad mountains around me were all draped in gold. I felt strange goosebumps, not because of the cold but because of the happiness of climbing a height I never imagined I could.

What do you believe to be the biggest factor in being a successful company?

The success is the result of the hard work of an entire team, and the coordinator among the members is perhaps the biggest strength. If all the people working for the company can think and put in their best, then nothing can stop the company from achieving success.

For Volunteering Solutions, whether it’s the people sitting inside the office space or those who are coordinating with the volunteers in different parts of the world -- the efforts of all are counted equally.

How have you changed/grown since working for your current company?

Being here for the last 10 months, I believe my skills of writing and communication have improved manifold. I've learned how to come up with quick innovative ideas, how to convince people on the other side of the screen to accept my articles, and how to use social media as a tool for growth and enhanced outreach.

I'm a more confident at my work now, and I look forward to continue polishing my skills under the guidance of the seniors.

What unique qualities does your company possess?

Every company has certain unique qualities that make it different from others. I believe that the work VolSol does is in itself a great work for humanity. There's transparency, honesty, strength and a combination of soulful ideas that make it special.

Describe a time when you felt especially proud to be part of your current team.

On one occasion, I got a chance to visit a dozen Dutch volunteers who were working at a slum school in New Delhi, India.

After interacting with them, I got to know that not only had they traveled all the way from the Netherlands to India for volunteering, but they had also raised enough funds to provide water purifier, air cooler, mats and paints to that slum school, which was in dire need of those things.

Not only did I feel proud to be a part of the team that day, but I also started believing in the fact that there are still nice people in the world.

How would you perceive the safety concerns being a solo woman traveler in India?

I guess it's the media that has made this entire fuss about India being unsafe for women travelers, but the reality isn't anything close to that.

I won't disagree with the fact that late night outings and too much interaction with a stranger can at times turn a bit messy, but personally, I've never experienced anything of that sort. I've always come across warm people, smiling cab drivers, helpful autowallahs, humorous co-passengers and above all, truck drivers who shared their life tales with me.

And I don't think that I'm the only lucky one -- there are hundreds of other women who are traveling solo in different parts of the country and they do get a safe sleep at night. You just have to be a little cautious about your steps, and everything will fall into place.


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