Volunteer abroad with IVHQ

International Volunteer HQ - IVHQ

About

IVHQ is the world’s most trusted and affordable volunteer abroad organization, offering the largest range of safe and impactful volunteer programs in 50+ destinations.

Over 100,000 travelers have volunteered abroad with IVHQ over the past 12 years, making IVHQ the world’s most experienced volunteer travel organization with the best safety record.

With programs ranging from 1 week to 24 weeks, it's easy to customize a program to fit your schedule and volunteering goals.

Programs are available in these destinations: Bali, Costa Rica, South Africa, Greece, India, Portugal, Peru, Fiji, Nepal, Peru, Jamaica, Madagascar, Spain, Australia, Croatia, Jordan, Belize, Kenya, Sri Lanka, Guatemala, Italy, Tanzania, Cambodia, Victoria Falls, Laos, New Zealand, Belgium, Morocco, Brazil, China, Ghana, Zambia, Ecuador, Uganda, Indonesia, Colombia, Argentina, Malaysia, Mexico, Philippines, Puerto Rico, Jamaica and Thailand.

Explore the programs below and visit the IVHQ website for more information.

Founded
2007
Headquarters

99 Devon Street
West New Plymouth 4310
New Zealand

Reviews

Default avatar
toni
10/10
Yes, I recommend this program

The staff at ivhq helped me with anything i needed and responded quickly with any questions or concerns. Was a really easy process and connects you with a really cool organization in new zealand that teaches you a lot. When i was there i was learning a lot and felt that i impacted others which impacted me greatly. Always had fun events from tree plantings to beach cleanups to even more interesting people you meet. Got to meet really amazing people who care about the cause and want you to be the best you can be and just to have fun and enjoy the time there. They sometimes bring you on excursions that are equally fun and a great time so i highly recommend the program it really is impactful and super kind people always. the hostel atmosphere is also really interesting and sometimes it’s hard to get your own space but i always went on walks if i needed time alone but everyone is super friendly and wants to just talk and get to know you.

What was the most surprising thing you saw or did?
The amount of litter on the beaches is crazy to see and changes your mind about a lot but makes it fun and interesting to get more into and bring it back home and help the coast where i live.
Response from International Volunteer HQ - IVHQ

Hi Toni, thanks for your review of our New Zealand program. I'm glad to hear that you had a great experience and picked up some great tips to take home and apply in your own community! We look forward to having you volunteer with IVHQ again soon! ^ Courteney - IVHQ New Zealand Program Manager

Default avatar
Nathan
10/10
Yes, I recommend this program

The Victoria Falls program was my first time volunteering abroad. IVHQ did a great job of providing me with a checklist to help me prepare for my time in Victoria Falls. The accommodations and food were amazing at Victoria Falls were amazing you are provided with your own private room and food was available 24/7. The staff was very friendly and helpful. The orientation at the beginning of the program helped to explain how we were making an impact. Each day is structured with different jobs these jobs include going on game drives where you will observe the animals on the reserve, you will also help clear roads and invasive plants such as lantana with picks, axes and hoes. We also helped water trees at a local school and helped composting. On the weekends Victoria Falls offers many activities such as bungee jumping, gorge swing, white water rafting, crocodile diving, and dinner cruises. I had a great two weeks in Victoria Falls and would highly recommend this program to someone who is looking to learn about the animals of Victoria Falls and have fun exploring all the activities on the weekends.

Response from International Volunteer HQ - IVHQ

Hi Nathan, thanks for your review of our Victoria Falls program. I'm glad to hear that the support level we provide our volunteers with exceeded your expectations. It sounds like you had a great experience and took part in many varied activities on your project. We look forward to having you volunteer with IVHQ again soon! ^ Claire - IVHQ Victoria Falls Program Manager

Default avatar
Andrea
9/10
Yes, I recommend this program

My experience in Lovina, Bali was amazing. It was very rewarding and extremely rich in emotions. I have many good memories and I wish I could have stayed longer. Working with children was a unique experience. I learned a lot about Balinese culture and their values.

The coordinators really supervised us and made sure that our experience took place in the best conditions. In addition, the coordinators always brought me very quick answers to my questions. I think this adventure is interesting for anyone looking to help others but also to take time to be. Indeed, Lovina was the perfect place to relax and enjoy Balinese life.

I was able to organize my adventure as a volunteer in Lovina with the IVHQ association. I highly recommend this association which helped me to find the program that suited me best.

What is your advice to future travelers on this program?
To prepare some activities before coming for the kids.
Response from International Volunteer HQ - IVHQ

Hi Andrea, thanks for your review of our Bali program. I'm glad to hear that you have made lasting memories. Thank you for your contribution to the Balinese community. We look forward to having you volunteer with IVHQ again in the future! ^ Lena - IVHQ Bali Program Manager

Default avatar
Peter
9/10
Yes, I recommend this program

Excellent support for my family and I from well before the trip to well after. Local support was of high standard as well which is a direct reflection of IVHQ. Fees are the lower then other organizations according to our research and we would definitely work with IVHQ again.

What is your advice to future travelers on this program?
have an open mind...trust the IVHQ and local staff and speak up if you have a query or concern. Staff are there to ensure your comfort, safety and enjoyment.
Response from International Volunteer HQ - IVHQ

Hi Peter, thanks for your review of our Bali program. it's great to hear that you have had a rewarding time. We look forward to having you volunteer with IVHQ again soon. ^ Lena - IVHQ Bali Program Manager

Default avatar
Nadia
10/10
Yes, I recommend this program

I volunteered with IVHQ in Bali, doing the healthcare education program & my experience was beyond amazing. While preparing to go, IVHQ was of great help & support, the online guide had more than enough information, & whenever I had a question, my program manager was always there to help. The local staff in Bali were just as supportive, I felt so safe in their care. The accommodation was really nice, the house was beautiful, we had a daily cleaning service, the food was amazing, we had Western options as well as traditional Indonesian options. My placement was good too, I got to work with amazing people, & I made lots of friends there. I definitely recommend volunteering with IVHQ, cause they made my trip to Bali so worthwhile, & so much fun

Response from International Volunteer HQ - IVHQ

Hi Nadia, thanks for your review of our Bali program. It's great to hear that you had such a rewarding experience. The effort you put in to your contribution to the project is greatly appreciated. ^ Lena - IVHQ Bali Program Manager

Programs

Displaying 10 - 18 of 77

Alumni Interviews

These are in-depth Q&A sessions with verified alumni.

Samantha Schofield

Samantha is an Australian living and working in Phnom Penh, Cambodia.

After studying international relations and working in tertiary education management for many years, Samantha decided to travel and renew her passion for international relations by volunteering overseas. This eventuated in being offered paid work working for a development NGO in Cambodia!

Why did you choose this program?

The volunteer market can be overwhelming! I tried to find a placement that balanced cost with experience and ended up with IVHQ. I also received quality and quick responses to my inquiries from the IVHQ New Zealand based head office team prior to booking which was encouraging. I didn't know anyone who had volunteered with IVHQ, I just went with my gut!

NGO programs are not as widely available as childcare/teaching/animal care, so the choice of provider and destination was more limited. In addition to this, Cambodia appeared, and is, a little more off the beaten track than more popular programs of Thailand and Indonesia (for example). I also wanted to travel somewhere I had never been to.

I also considered program and personal impact. In comparison to other countries/programs offering NGO work, Cambodia's development needs are deep-rooted and extensive. I knew by choosing Cambodia I would be contributing to a country that truly needs volunteer support.

What did your program provider (or university) assist you with, and what did you have to organize on your own?

IVHQ offers flexibility in experience - you can be as independent as you wish or have your hand held through the entire process. It's up to you.

Prior to departure - I accepted assistance booking flights and went with the endorsed travel insurance. Lists for suggested packing needs, prior reading material, etc., were also provided. I particularly liked the online training offering. You organize all medical requirements on your own.

Once the program commenced - Airport pick up, orientation, accommodation, and meals are all provided. A staff member will even take you to work on your first day! Local staff is available for support as needed to assist with placement concerns or queries. Weekend and/or experiences outside of your program need to be organized independently, but you are welcome to ask the local team for help!

What is one piece of advice you'd give to someone going on your program?

Do your homework on the NGO and socio-political landscape prior to arrival. Have an idea of the main issues/challenges, local and international players, and development strategies. You want to be able to offer your help from day 1 but getting your head around the context and situation takes time. The more you can prepare in advance the better, so you can make more of an impact. This is also applicable to other programs, i.e. the needs of children and/or child care centers in your placement country. Placement staff will appreciate you taking the time to learn and are more likely to offer you increased responsibilities, more quickly.

Another tip is trying to stay up to date with local affairs - taking 10 minutes each morning to read the paper goes a long way! You're likely to do this at your workplace at home, so why not here?!? Ask questions, show initiative and actively engage in your surroundings. It'll pay off!

What does an average day/week look like as a participant of this program?

Ultimately you get out what you put in! I typically worked Mon-Fri 9-5pm - adding up to an hour on each end for travel. However, it depends on the needs of the placement, at a certain time, and your individual capabilities. I worked on tasks including but not limited to; strategic development, funding proposals, internal policies, program development, and staff capacity training. My roommate also worked with an NGO but focused on media and online engagement tasks, matching her individual skill set and educational background.

When we had big projects due, the staff were in early and home late! This was not an expectation for me as a volunteer, but I appreciated the opportunity to learn and be involved in more meaningful experiences - and if they were offering, why not! On quieter days, if I wanted to leave early on a Friday afternoon to get a bus to the province this was not a problem.

I was predominantly in the office each day. However, I was also provided opportunities to visit the province/s to engage in program implementation, participate in staff events/meetings/training, and attend varied local NGO events/activities. One afternoon, my boss had double booked himself so he sent me to represent at an event at the US Ambassadors House!

Having said all this, there is no average day. It's incredibly difficult to compare one's experience to another volunteer's. How one engages with their environment, tasks, people etc. varies. But I'll say it again, you get out what you put in!

Going into your experience abroad, what was your biggest fear, and how did you overcome it? How did your views on the issue change?

Traveling solo as a young woman has its challenges. More so, in countries with profound gender inequality and concerns for personal safety like Cambodia. I don’t say this to scare you… I live here now so it can’t be that bad! But it’s important to keep in mind that precautions one might take a travelling solo as a woman in Thailand or Vietnam, need heightening here. Local knowledge of English and the availability of wifi is also lower.

From my experience, there are no particularly dangerous spots or areas to avoid in Cambodia, and for the most part, locals are respectful. But it pays to be careful and you must always keep your wits about you. Getting to travel on weekends with other volunteers, if you choose, is one of the perks of going with a program. Having said this travelling independently is empowering and I never had any trouble. But Cambodia is not as ‘touristy’ as some of its more popular neighbors, so it’s best not to wander too far off the beaten track. Plan and be practical – if your bus arrives at 1am you should have transport to your guesthouse or equivalent sorted in advance. No loitering. User-friendly transport apps like GRAB and PassApp are only available in Phnom Penh.

Dressing modestly and acting more conservatively are easy adjustments. As is being mindful of gender dynamics/roles. You’ll catch on quick to how men and women behave and interact with each other – or more so, don’t interact with each other. As travelers/volunteers, we have an obligation to do our research before we arrive, to be respectful to the culture, and adjust behavior accordingly. But I know who I am and what I stand for, and there are things I won’t adjust to or accommodate for – like being hassled, harassed or treated poorly. The female voice isn’t very loud here in Cambodia, but that doesn’t mean you can’t and shouldn’t use yours when needed.

Being a smart, capable, and young western woman working in a conservative country has daily challenges. It’s obviously also hard for local women, hence the gender inequality! But navigating these socio-cultural barriers in Australia is no walk in the park either! The challenges are real but are not a deterrent to me volunteering and now living here. If anything, they spur my determination to stay here and keep contributing. If it were easy, everyone would be doing it!

More Interviews

Staff Interviews

These are in-depth Q&A sessions with program leaders.

Ben Brown

Job Title
Head of Sustainability and Risk
Ben Brown is Head of Sustainability and Risk at International Volunteer HQ (IVHQ). He oversees IVHQ’s approach to risk management across all programs globally and ensures the right steps are in place to keep volunteers safe. Ben also has responsibility for making sure all IVHQ programs are responsibly run and make a lasting positive impact in communities.

What position do you hold at IVHQ? What has been your career path so far?

I oversee risk and sustainability at IVHQ. We know that two of the most important things to our volunteers are feeling confident that they’ll be supported to stay safe, and being sure that they’ll be able to make a worthwhile contribution while abroad. We also know that having a focus on social and environmental sustainability is not only good for communities and the planet, but is also good for IVHQ long-term.

My career path so far has been in sustainability roles for telecommunications and media companies in New Zealand and the United Kingdom. I’ve been lucky to work on some really inspiring projects in my career and these have given me a good background in creating and running initiatives that make a real difference in communities and have a positive impact on the environment. IVHQ is a great place for me to expand this experience.

What about the future of the industry? How do you think volunteer abroad and international education will change over the next 10 years?

The concept of volunteering abroad has evolved quickly over the last 10 years and I expect it’ll change even faster over the next 10. Those people wanting to travel abroad and volunteer in a community no longer have to commit to a two year Peace Corps program and I’m proud of role that IVHQ has played in making volunteering much more affordable and accessible to travelers all over the world.

Over the next 10 years I predict we’ll see two big trends:

  • Community expectations will change. I think the communities that host volunteers will expect both more and less from volunteers in the future. Communities and projects that were typically very poorly supported by local states and other social structures historically appreciated whatever additional support volunteers were able to bring, but we’re already seeing this change. Community partners in the future will expect less in terms of the kind of transformative investments and skills exchange that may have been sought previously but they will expect more from volunteers in terms of their cultural awareness, responsible behavior and their ability to inject new ideas that stimulate innovation and enterprise. Communities in the future will see volunteers as sources of creativity, diverse ideas and youthful challenge, rather than as sources of hands-on labor.
  • Volunteer expectations will change. We’re already seeing volunteer expectations changing and they will continue to shift significantly over the next 10 years. We’ve always had a big focus on transparency in relation to our fees and we know that volunteers will continue to expect a greater level of openness about where and how a volunteer travel provider spends any money that they pay for the experience - and rightly so. I also think volunteers will expect more in terms of understanding the long-term impact that they are contributing to and again I think this is a good thing. The generation of travelers that will be most influential over the next 10 years are more socially and environmentally conscious than those before them and they’ll demand greater clarity around how their time abroad genuinely makes a long-term impact. Of course, this goes both ways and volunteer travel providers will have to get smarter about how they manage and shape volunteer expectations before they head abroad. We already actively support people to create expectations that help them to be responsible and valuable volunteers abroad. We do this through our pioneering online training tools.

The volunteer travel organizations who understand how to balance these shifting community and volunteer expectations properly will become the most preferred options for responsible travelers over the next 10 years.

Every member of the IVHQ team plays an important part of our commitment to being a certified B Corp, and I’m proud to be involved.

Describe a time when you felt especially proud to be part of the team.

I’ve been a part of the IVHQ team for around two years and I’ve always been proud to be involved. We’re an organization made up of young, ambitious people who are all motivated by enabling travelers to make a contribution to community projects, so it’s pretty easy to feel inspired at work!

But one time recently that I’ve felt especially proud to be a part of IVHQ was when we became a certified B Corporation. We’ve always measured our success differently so earning a B Corp certification in 2015 was recognition that our commitment to communities and environmental sustainability is making an impact. B Corps have to meet to rigorous standards and I was proud to find that many of these standards were already things that were important to IVHQ. For instance, we already measure and manage our environmental footprint, our service actively supports those in need, and we get stuck-in and contribute to the community where the IVHQ head office is based.

What is the best story you've heard from a return volunteer?

To me the best stories are always those that show the impact that a volunteer abroad experience can have on someone’s life direction. We constantly hear tales of former IVHQers who have changed their study or career direction dramatically as a result volunteering with us, and I love that because it means that we having an impact on people and helping them to think differently about what they want to do with their lives.

The best story I’ve heard from a returning volunteer was from a women who volunteered with IVHQ in Nepal back in 2011. Following her IVHQ experience she changed the direction of her life dramatically and founded a not-for-profit organisation which supports local health initiatives in Nepal. To date her organisation has invested more than US$70,000 into upskilling local Nepali people to deliver healthcare training in remote areas of the country, and her work is a good example of responsible community investment.

In my view there is nothing better than volunteering abroad for challenging your mindset and finding inspiration.

More Interviews

Professional Associations

Institute of International Education Logo
NAFSA Logo
World Youth and Student Travel Conference Logo